processmappingppt26(全英文)-經(jīng)營(yíng)管理(參考版)
2024-08-20 14:47本頁(yè)面
【正文】 s as one or more of the following: – Controllable (C): these are inputs that you can adjust or control while the process is running (...., speed, feed rate, temperature, pressure, etc) – Noise (N): things you cannot control do to cost or difficulty (ambient temperature or humidity, operator training). 8. Clearly identify all data collection points. Company Confidential BB_M02 Process Version 3 January 2020 25 Process Mapping Exercise 1. Break into your respective teams 2. Select a spokesperson 3. Create a Process Map of Brewing a cup of Coffee and Identify – a. the Inputs to each process step and identify whether the inputs are: ? Controllable ? Noise b. the outputs of each process step c. where we are currently collecting data d. Valueadded and Nonvalue added activities 4. Report back in 45 minutes Company Confidential BB_M02 Process Version 3 January 2020 26 Summary – Process Mapping ? One person does not have all of the answers, a team needs to develop the Process Map. ? Prior to the Process Mapping exercise, always walk the process. ? A pleted Process Map will provide you with: – A list of the Inputs (X’s) ? Controllable ? Noise – A list of the Output (Y’s) – Areas that are being measured – Areas that need measurement – Value Added vs. Nonvalue Added steps ? The Process Map is the foundation for your process improvement efforts. 。s at each process step. 7. List both internal and external X39。 Outputs (Y) ? Process Step Input (X) – Defined as any material or data required to execute an individual step in the process. These can be controllable or noise inputs, standard operating procedures: ? Controllable X – A “knob” variable or an input which can be readily measured and changed to determine the effect on an output (Y). ? Noise X inputs which are very difficult to control. ? Standard Operating Procedures (SOP’s) – A set of instructions or standards that identifies how the process step should be executed. ? Process Step Output (Y) – The output of a process step in which a characteristic about it can be measured.. Our goal using MEDIC will be to determine which inputs are controlling our Project Y Y=f(x1, x2, x3,….) Company Confidential BB_M02 Process Version 3 January 2020 20 Data Collection Points ? Data Collection Points – A location in the process where data is currently being collected, these can be ? process inputs ? process outs ? Process controls – Remember we want to control the inputs so we can proactively control the outputs Process Step Inputs X1 (C) X2 (C) X3 (N) SOP1 Outputs Y1 Y2 Process Controls X4 (N) X5 (C) X6 (C) (N) – Noise Variable (C) – Controllable Variable Company Confidential BB_M02 Process Version 3 January 2020 21 Performance measurement ? You need to measure those things which will help you to: – assess the current performance – detect changes in performance
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