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is unable to accurately predict the impact of possible control actions on supply chain behavior。 lacks information about (or understanding of) the supply chain or its environment。 Can Saygin Received: 2 April 2021 / Accepted: 16 May 2021 / Published online: 31 May 2021 SpringerVerlag London Limited 2021 Abstract In this study, the effect of information sharing on ontime delivery rate and total cost in a supply chain is investigated via simulation. The experimental factors include capacity tightness, resource reliability, and information sharing modes, which are sharing of resource reliability information, customer demand, and inventory level. The simulation results show that all three experimental factors are statistically significant. Yet, the information sharingmodes perform uniquely when the main and interaction effects are analyzed. This study demonstrates that the level of interaction between capacity tightness, resource reliability, and information sharing modes depend on the operational parameters, as well as the flexibility available in a supply chain. Therefore, it may be more feasible to introduce additional flexibility instead of solely focusing on information sharing capability as a coordination tool. Keywords Supply chain management . Supply chain dynamics . Enterprise resource planning . Manufacturing information systems . Inventory management . Simulation 1 Introduction A supply chain can be viewed as a work of business partners and their facilities that perform the procurement oraw material, its transformation to intermediate and endproducts, distribution, and selling of the endproducts to end customers. A supply chain is a plex system, which involves multiple entities enpassing activities of moving goods and adding value from the raw material stage to the final delivery stage [32]. Different entities in a supply chain operate subject to different sets of constraints and objectives, which are highly interdependent when it es to improving performance of the supply chain in terms of objectives, such as ontime delivery, quality assurance, and cost minimization. Therefore, performance of any entity in a supply chain depends on the performance of others and their willingness and ability to coordinate activities within the supply chain [10, 57]. Advances in information technology enable information availability [6], which facilitates munication, coordination, and collaboration among supply chain partners through information sharing [16]. Supply chain management literature reveals that through better information linkages among business partners, various deficiencies, which include long lead times, large batch sizes, high inventory levels, slow new product design and development, and long order fulfillment cycles, can be mitigated or reduced [8, 9, 17, 19, 31, 38]. Even though information sharing can be extremely beneficial, it is not sufficient to fully reduce the impact of uncertainty inherent to supply chain dynamics. For instance, since Forrester’s work on the bullwhip effect (1961), there has been a long debate and unsettled dispute on whether or not sharing information is always beneficial to avoid it [4]. In addition, researchers have also noted that the benefits of information sharing depend on the type of information, as well as the demand patterns and capacity constraints [9, 10, 17, 31, 38]. In this study, the effect of information sharing among business partners on ontime delivery rate and total cost is investigated via simulation of a generic, hypotheticalsupply chain model. While information sharing in the supply chain has been researched extensively, the effect of sharing of resource reliability information (., occurrence of various failures and equipment breakdowns) on supply chain performance has not. The experimental factors are (1) capacity tightness (three levels), (2) reliability (three levels), and (3) information sharing modes, which are sharing of reliability information, customer demand, and inventory level. This paper is anized as follows: A literature survey on supply chain dynamics is presented in Section 2. Experimental factors, along with a brief literature on information sharing, are outlined in Section 3. Development of the model is explained in Section 4. Experimental results are discussed in Sections 5 and 6. Conclusions are presented in Section 7. 2 Supply chain dynamics Supply chain management has been studied by many researchers. In addition to traditional supply chain management topics, such as operational planning, strategic planning, and logistics, the literature includes a variety of studies that investigate supply chain management from different perspectives: supply works [45], chaos perspective[32], risk management [11, 53], supply chain dynamics [14, 57], uncertainty [19, 29, 61, 66], classification and taxonomy issues [28, 36], and emerce [26].For an extensive review of the relevant literature, please refer to Min and Zhou [46], Huang et al. [31], Goknur and Turan [25], and Chan and Chan [10]. Making decisions in a supply chain involves a feedback process triggering interaction between system entities。因此,制造企業(yè)要在業(yè)務(wù)可視性和信息共享能力方面以及供應(yīng)鏈方面利用信息技 術(shù)工具、電子商務(wù)和先進(jìn)技術(shù)(如射頻識別技術(shù))的功效,而不僅僅在它們的能力水平方面,以獲得競爭優(yōu)勢。這項研究表明產(chǎn)能富裕度、可靠性和信息共享模式水平取決于供應(yīng)鏈的運營參數(shù)(即參數(shù)水平)。 總之,隨著產(chǎn)能富裕度從過剩變到全負(fù)荷,總成本增加了,準(zhǔn)時交貨率下降了。當(dāng) 產(chǎn)能緊張時 INV和 CD 的信息共享模式失去價值。產(chǎn)能過??梢韵畔⒐蚕砘蚩煽啃缘男枰m然產(chǎn)能獲取成本高昂。尤其是, RI信息共享要求供應(yīng)鏈中更高水平的互信和更高水平的穩(wěn)定性關(guān)系。信息共享的好處是低成本的實時數(shù)據(jù)和高成本的實物成本的轉(zhuǎn)換。通過這種方法, RI信息共享增加了客戶滿意度卻減少了成本。 INV和 CD信息共享模型的主要區(qū)別是通過減少需求放大而帶來的持有成本節(jié)約,而 RI信息共享模式認(rèn)為這些成本節(jié)約不是額外信息的作用。這次模擬研究表明,在該供應(yīng)鏈模型中,產(chǎn)能富裕度,信息共享模型和可靠性在統(tǒng)計學(xué)意義上都是影響供應(yīng)鏈績效顯著因素。 7 結(jié)論 在本項研究中,我們用模擬的方法對供應(yīng)鏈中業(yè)務(wù)伙伴之間的信息共 享對準(zhǔn)時交貨率的影響做了研究。隨著可靠性上升,準(zhǔn)時交貨率上升。 產(chǎn)能富裕度和可靠性對準(zhǔn)時交貨率的相互影響是輕微的,因為能力水平為 ,隨著能力 緊繃,獲益斜率和和截距下移。 RI信息共享模型 在產(chǎn)能富裕度低(水平為 )時表現(xiàn)出一個輕微的積極影響。 產(chǎn)能富裕度和信息共享模型對準(zhǔn)時交貨率的相互影響有相同的斜率,但 CD和 INV信息共享模式在所有產(chǎn)能富裕度水平上有不同的截距。 CD和 INV