【正文】 gic plans 戰(zhàn)略計(jì)劃 Strategy and structure 戰(zhàn)略與結(jié)構(gòu) Strengths 優(yōu)勢(shì) Stress 壓力 Stressors 壓力因素 Structure 結(jié)構(gòu)Stuckinthemiddle strategy中間戰(zhàn)略 Styles風(fēng)格Subordination of individual interests to the general interest 個(gè)人利益服從集體利益 Supervision 監(jiān)督 Supervisor監(jiān)督者Supply chain management 供應(yīng)鏈管理 Supportive leader 支持型領(lǐng)導(dǎo) Survey feedback 調(diào)查反饋 Sweden瑞典 Switzerland瑞士 SWOT analysis SWOT分析 Symptoms of stress 壓力表征 Systems approach 系統(tǒng)觀念，系統(tǒng)學(xué)派TTactical plans戰(zhàn)術(shù)計(jì)劃 Task plexity 任務(wù)復(fù)雜性 Task demands 任務(wù)要求 Task identity任務(wù)同一性 Task management 任務(wù)管理 Task significance 任務(wù)重要性 Task structure 任務(wù)結(jié)構(gòu) Team building 團(tuán)隊(duì)建設(shè) Team團(tuán)隊(duì) Teambased structure 基于團(tuán)隊(duì)的結(jié)構(gòu) Team management 團(tuán)隊(duì)管理Technical petencies技術(shù)專(zhuān)長(zhǎng)，業(yè)務(wù)技能Technical employees 技術(shù)員工 Techniques技術(shù) Technological forecasting 技術(shù)預(yù)測(cè) Technology技術(shù) Technology transfer 技術(shù)轉(zhuǎn)讓 Telemuting 電子化“通勤”Telling style指示風(fēng)格 Temporary employees 臨時(shí)員工 Temporary help services 臨時(shí)輔助服務(wù)Ten Commandments 十誡Theory of justice view of ethics道德公正觀理論 Theory X X 理論 Theory Y Y 理論 Therbligs 基本動(dòng)作元素 Threats 威脅Threeneeds theory 三種需要理論 360degree appraisal 360176。評(píng)估 Thrusterorganizers 推進(jìn)者——組織者Timeliness and effective control systems 及時(shí)和有效控制系統(tǒng)Time management 時(shí)間管理 Timeinterestearned ratio 已獲利息倍數(shù) Titles頭銜 Top managers 高層管理者 Total assets turnover ratio 總資產(chǎn)周轉(zhuǎn)率Total quality management 全面質(zhì)量管理Traditional view of conflict 沖突的傳統(tǒng)觀點(diǎn)Training methods 培訓(xùn)方法Trait theories of leadership 領(lǐng)導(dǎo)的特質(zhì)理論 Traits 性格，特質(zhì) Transactional leaders 事務(wù)型領(lǐng)導(dǎo) Transformation process 變革過(guò)程，轉(zhuǎn)換過(guò)程Transformational leaders 變革型領(lǐng)導(dǎo)Transnational corporations(TNCs)跨國(guó)公司Troubleshooters 麻煩解決者Trust信任Type A personality type A型個(gè)性 Type B personality type B型個(gè)性Types of control 控制類(lèi)型 Types of plans計(jì)劃類(lèi)型U Uncertainty不確定性 Uncertainty avoidance不確定性規(guī)避Understandability and effective control systems可理解性和有效控制系統(tǒng)Understudy assignment 實(shí)習(xí)，見(jiàn)習(xí)Unified mitment 一致的承諾 Uniformity一致 Unions工會(huì) Unity of mand統(tǒng)一指揮Universal applicability of management activities 管理活動(dòng)的普遍適用性 Upholdermaintainers 支持者——維護(hù)者Utilitarian view of ethics 道德功利主義觀，功利的道德觀V Validity效度 Variability可變性 Variable sampling 隨機(jī)抽樣 Venezuela委內(nèi)瑞拉 Verbal intonation 語(yǔ)調(diào) Vestibule training 仿真培訓(xùn) Video conference 視頻會(huì)議，電視會(huì)議 Vietnam 越南 Views觀點(diǎn) Violence 暴力 Virtual team虛擬團(tuán)隊(duì)Virtual workplace 虛擬工作環(huán)境 Visible 明顯的，可見(jiàn)的Visionary leadership 富于遠(yuǎn)見(jiàn)的領(lǐng)導(dǎo)W Weakness 劣勢(shì) Wealth of nations(Smith)國(guó)富論（史密斯）Wellstructured problems 結(jié)構(gòu)化問(wèn)題 Wellness programs 福利計(jì)劃White water rapids metaphor“急流險(xiǎn)灘”觀Withholding information保留信息，截留信息 Work design 工作設(shè)計(jì) Work environment 工作環(huán)境 Work force diversity 工作人員多樣性 Work group 工作群體Work process engineering 工作流工程第一章 管理總論Manager 管理者Firstline managers 基層管理者 Middle managers 中層管理者 Top managers 高層管理者 Management 管理 Efficiency 效率 Effectiveness 效果 Planning 計(jì)劃 Organizing 組織 Leading 領(lǐng)導(dǎo) Controlling 控制Management process 管理過(guò)程 Management roles 管理角色I(xiàn)nterpersonal roles 人際關(guān)系角色Work schedule options 工作進(jìn)度可選方案，工作進(jìn)度備選方案Work specialization 工作專(zhuān)業(yè)化，勞動(dòng)分工 Work teams工作團(tuán)隊(duì) Worker AdjustmentandRetrainingNotification Act工人調(diào)整與再培訓(xùn)通知法案Workflow automation 工作流自動(dòng)化 Workshop研討培訓(xùn)班Written munication書(shū)面交流Written essays 書(shū)面總結(jié)，論文Written tests 書(shū)面測(cè)試ZZerobased budgeting(ZBB)零基預(yù)算 Zerosum conditions 零和條件，零和約束Informational roles 信息傳遞角色 Decisional roles 決策制定角色 Technical skills 技術(shù)技能 Human skills 人事技能Conceptual skills 概念技能 System 系統(tǒng)Closed systems 封閉系統(tǒng) Open systems 開(kāi)放系統(tǒng) Environment 環(huán)境Special environment 具體環(huán)境 General environment 一般環(huán)境 Contingency perspective 權(quán)變觀 Organization 組織Universality of management 管理的普遍性 Nonmanagerial employees / Operatives 操作者 第二章 管理的歷史Division of labor 勞動(dòng)分工 Industrial revolution 產(chǎn)業(yè)革命 Scientific management 科學(xué)管理 Therbligs 基本動(dòng)作元素General administrative theorists 一般行政管理理論家 Principles of management 管理原則 Bureaucracy 官僚行政組織、層級(jí)組織 Quantitative approach 定量方法Organizational behavior(OB)組織行為 Hawthorne Studies 霍桑研究 Workforce diversity 員工多樣化 Entrepreneurship 企業(yè)家ebusiness(electronic business)電子商務(wù)emerce(electronic merce)電子貿(mào)易、電子商務(wù) Intranet 內(nèi)部互聯(lián)網(wǎng)Total quality management(TQM)全面質(zhì)量管理 Learning organization 學(xué)習(xí)型組織 Knowledge management 知識(shí)管理 Workplace spirituality 團(tuán)隊(duì)精神第三章 計(jì)劃 Decision 決策Decisionmaking process 決策過(guò)程 Problem 問(wèn)題Decision criteria 決策標(biāo)準(zhǔn) Implementation 實(shí)施Rational decision making 理性決策 Bounded rationality 有限理性 Satisficing 滿(mǎn)意Escalation of mitment 承諾升級(jí) Intuitive decision making 直覺(jué)決策 Wellstructured problems 結(jié)構(gòu)良好問(wèn)題 Programmed decision 程序化決策 Procedure 程序 Rule 規(guī)則 Policy 政策Poorly structured problems 結(jié)構(gòu)不良問(wèn)題 Nonprogrammed decisions 非程序化決策 Certainty 確定性 Risk 風(fēng)險(xiǎn)性Uncertainty 不確定性 Directive style 指導(dǎo)性風(fēng)格 Analytic style 分析性風(fēng)格 Conceptual style 概念性風(fēng)格 Behavioral style 行為性風(fēng)格 Planning 計(jì)劃 Goals 目標(biāo) Plans 計(jì)劃Strategic plans 戰(zhàn)略計(jì)劃 Operational plans 作業(yè)計(jì)劃 Longterm plans 長(zhǎng)期計(jì)劃 Shortterm plans 短期計(jì)劃 Specific plans 具體性計(jì)劃 Directional plans 指導(dǎo)性計(jì)劃 Singleuse plan 單一目標(biāo)計(jì)劃 Standing plans 標(biāo)準(zhǔn)計(jì)劃Traditional goal setting 傳統(tǒng)目標(biāo)設(shè)定 Meansends chain 手段－結(jié)果鏈Management by objectives(MBO)目標(biāo)管理 Mission 使命Commitment concept 承諾概念Formal planning department 正式計(jì)劃部門(mén) Strategic management 戰(zhàn)略管理Strategic management process 戰(zhàn)略管理過(guò)程 Opportunities 機(jī)會(huì) Threats 威脅Core petencies 核心能力 Strengths 優(yōu)勢(shì) Weaknesses 劣勢(shì)SWOT analysis SWOT分析Corporatelevel strategy 公司層戰(zhàn)略 Stability strategy 穩(wěn)定戰(zhàn)略 Growth strategy 增長(zhǎng)戰(zhàn)略Related diversification 相關(guān)領(lǐng)域多元化經(jīng)營(yíng) Unrelated diversification 不相關(guān)領(lǐng)域多元化經(jīng)營(yíng) Retrenchment strategy 收縮戰(zhàn)略BCG matrix BCG矩陣 波士頓咨詢(xún)集團(tuán)矩陣 Businesslevel strategy 事業(yè)層戰(zhàn)略 Strategic business units 戰(zhàn)略經(jīng)營(yíng)單位 Competitive advantage 競(jìng)爭(zhēng)優(yōu)勢(shì)Cost leadership strategy 成本領(lǐng)先戰(zhàn)略 Differentiation strategy 差異化戰(zhàn)略 Focus strategy 集中化戰(zhàn)略Functionallevel strategy 職能層戰(zhàn)略 Environmental Scanning 環(huán)境掃描Competitor intelligence 競(jìng)爭(zhēng)者情報(bào)、競(jìng)爭(zhēng)者信息 Forecasts 預(yù)測(cè)Quantitative forecasting 定量預(yù)測(cè) Qualitative forecasting 定性預(yù)測(cè) Forecasting Techniques 預(yù)測(cè)技術(shù) Benchmarking 基準(zhǔn)化、標(biāo)桿 Resources 資源 Budget 預(yù)算Revenue Budgets 收入預(yù)算 Expense Budgets 費(fèi)用預(yù)算 Profit Budgets 利潤(rùn)預(yù)算 Cash Budgets 現(xiàn)金預(yù)算 Scheduling 進(jìn)度計(jì)劃、規(guī)劃 Gantt Charts 甘特圖 Load Charts 負(fù)荷圖PERT network 計(jì)劃評(píng)審技術(shù)網(wǎng)絡(luò) Events 事件 Activities 活動(dòng) Slack time 松弛時(shí)間 Critical path 關(guān)鍵線路Breakeven analysis 盈虧平衡分析 L