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公司管理制度emergencyhandlingprocedure14個(gè)制度范本-資料下載頁

2025-08-16 14:00本頁面
  

【正文】 due to smoke inhalation Many modern materials and furnishings give off extremely toxic fumes when heated. Smoke is adequate reason to order an evacuation. Response team personnel without proper breathing apparatus should be instructed not to enter a smokefilled area except to save a life.845 HOW TO EXECUTE EVACUATION ORDERS The Emergency Response Team Leader will decide which floor(s) or area(s) to evacuate. Write it down on a pad or notebook. He will give instruction to PABX room or Fire Control Room control by reading the floors/areas he has already written down. Telephone operator who receives the instruction from the mand post will immediately record in writing the floors/areas he was already written down. He/she will immediately alert the Manager/PABX or supervisor on duty proceed to the public address system panel, switch on the floors or locations required, then start the announcements by using the appropriate statement. The Manager/PABX or Supervisor on Duty will inform the concerned Departments of the Evacuation or all Departments in according to the instruction received from the Assistant Manager. The Front Desk Manager or Senior Front Office Agent is responsible to obtain an update inhouse guest list (by room number) for roll call purpose. All Departments are to ensure their Section Heads and/or outlet Manager to obtain their staffworking roster for roll call purpose. Once an evacuation order has been initiated, the Housekeeping Floor Supervisor of affected floors will mence a physical check of all rooms to ensure total evacuation. He will start off from on end of the floor and work around in a clockwise or anticlockwise direction. Make a bold mark (X) with the grease pencil on each floor after checking the rooms are evacuated. All doors should be closed after checking. The Assistant Housekeeper of Floor Supervisors available on duty will also proceed to the affected floors to assist if the area is within their responsibility. Once the evacuation process is pleted (or only partially pleted due to circumstances), notify telephone operator or security control immediately for onward transmission to mand post. The Emergency Response Team Leader will keep a record of the floors evacuated and rooms checked and not checked. He will brief the Fire Services Department Personnel on their arrival. The Front Office Supervisor will deploy two of his Front Office Agents, each with a direct sign (available in BTM room)。 to proceed to outskirts of the building to direct evacuated guests to the assembly.85 The assigned assembly areas will be at the Parking Log of the Shopping Arcade Area. 866 ROLL CALLS AND REMEDIAL ACTIONS The Front Desk Manager will be responsible to obtain a copy of the most updated inhouse guest list for conducting a roll call for all inhouse guests. Personnel Manager/Officer will be responsible for conducting roll call for all staff with the assistance of respective department heads/supervisors on duty. In the absence of the Personnel Manager/Officer, the Front Office Supervisor will assume the additional responsibility as in . The Front Office Supervisor and/or the Personnel Manager/Office will report to mand post the result of roll calls and any discrepancy found. Members of the Executive Committee available in hotel or having returned upon emergency call will immediately make alternative arrangements to acmodate evacuated guests to neighboring hotels. FIRE PROCEDURES14. General Response15. Assistant Manager16. Security17. Telephone Operator18. Engineering19. Hotel Clinic20. Concierge / Front Desk / Housekeeping21. Other Departments241 General Response When a fire is discovered, locate the nearest fire hose reel and break the Smash glass to sound the firm alarm. Call Security Control room, and report the fire or smoke:216。 Identify yourself by name and department216。 Tell the exact location of fire or smoke216。 Describe the situation of fire or smoke, and report injury if any Try to warn other immediate who may not be aware of the fire area. Try to contain the fire with available extinguishing equipment, which can be found in the hose reel cabinet, but do not take under risks with personal safety. Remain at the scene if possible, until arrival of Emergency Responses Team arrives. Keep Security Control informed of the situation. Follow instruction from Security Control before the Emergency Responses Team arrives. Security Control to notify Emergency Response Team and PABX immediately. Security and PABX are to keep a record of when fire was reported and person who were called. Forward the record to Assistant Manager on duty and management when emergency is over. Based on accurate report or personal inspection, Assistant Manager on duty or senior management will determine whether the Fire Bridge is needed. Security Control is to notify the Fire Service Department of fire emergency or false alarm. Telephone operators are to follow instructions of the Assistant Manager in how to answer queries regarding the cause of fire alarm. Only the Assistant Manager on duty, or more senior management is authorized to order evacuation. Guests are to be advised whether to remain in rooms with door closed or to enter hallway calmly and follow directions.25Emergency TeamTeam Leader : Assistant ManagerMembers : Duty Engineer Electrician Boiler Attendant Air Conditioning TechnicianSecurity GuardSenior Security Guard Bellboy262 Assistant Manager Response to Alarm Proceed to scene of location notified without delay Ensure the following items are obtained before proceeding to alarm location.216。 Emergency master key216。 Torch216。 Walkie Talkie Asses fire situation and provide instruction to Security Control to notify Fire Service Department of fire emergency or false alarm. Take charge and coordinate fire fighting activities and crowd cont
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