【正文】 improved the most. 為了要把局部改善轉變?yōu)閷嵸|的利潤，你必須資遣改善最多的部門內(nèi)的員工。That is where most of excess manpower will be. 那就是剩余人力最多的地方。How lovely!太美妙了！Hello. 嗨！This is a phenomenal conflict.這是很大的沖突。Remember, this is mandatory as well: lay off people in the departments that have improved the most, at least it looks mandatory as well. 要記得，這也是必要的：資遣改善最多的部門內(nèi)的員工，至少看起來是必要的。Let’s go back to our cloud. 我們再回到?jīng)_突圖。And now let me show you why I claim that this conflict is actually the best presentation that I’ve found of showing the conflict between three necessary conditions. 現(xiàn)在讓我告訴你，為什么我說這個沖突圖最能顯示出這三個必要條件彼此間的沖突。Because if you do agree with me that petition in the market bees more and more fierce, it means that the objective stems directly from the absolute requirement of provide satisfaction to the market. 因為如果你同意市場上的競爭愈來愈激烈，就代表目標是讓市場滿意。Remember you are not the only one with full monopoly here. 還記得，你并不是市場上的獨占廠商。There are others. 還有其它廠商。If the others are improving more than you, you do not provide any more satisfaction to your market. 如果其它公司改善的程度比你高，你就無法讓你的市場滿意。Am I right, yes or no? 我說得對不對？So the objective es immediately from the third necessary condition. 所以目標立刻來自于第三個必要條件。Let’s put this circle here. 讓我們把圓圈放在這里。Do you understand me, yes or no? 你了解我的意思嗎？The objective is ing directly from the third necessary condition. 目標直接來自于第三個必要條件。If you want to continue to provide satisfaction to your market now as well as in the future this is a must. 如果你想要持續(xù)讓你的市場現(xiàn)在和未來都滿意，這就是必要事項。In other words this is the presentation of it.換句話說，這就表達出第三個必要條件。What about the second necessary condition provide security and satisfaction to all employees? 那么第二個必要條件呢—提供所有的員工安全和滿意的環(huán)境？Do you see it here? 你在這里看到了嗎？I think that the best representation of it is – do not lay off people! 我認為最佳的代表就是—不要資遣員工！You lay off people, you do not provide security. 你資遣員工，就不能提供安全的環(huán)境。And definitely not satisfaction as well unless for some perturbed people that love that the other one is sacked. 也絕不能提供滿意的環(huán)境，除非有些愛搗亂的人喜歡某個人被解雇。So this represents the second necessary condition. 所以這代表第二個必要條件。Where is the first necessary condition? 第一個必要條件在哪里呢？It appears here very, very clearly. 在這里非常非常的明顯。Convert local improvements into bottom line results. 把局部改善轉變?yōu)閷嵸|的利潤。Here is where the first necessary condition is written as explicitly as it can be. 這里很明白地寫出第一個必要條件。Do you see the conflict? 你看到?jīng)_突了嗎？Inherent.隱含在里面。And the more petition we have, the more we need the objective, the bigger the clash. 我們的競爭愈多，就愈需要目標，沖突就愈大。Strategy must show us very clearly how we are going to break this conflict. 策略必須非常清楚地告訴我們?nèi)绾纹平膺@個沖突。Because if we don’t break this conflict, we are not going to satisfy all the three necessary conditions. 因為如果我們不破解這個沖突，就不能同時滿足三個必要條件。And if the strategy doesn’t show us practically exactly how are we going to break the conflict now as well as in the future, it is not strategy. 如果策略不能具體地告訴我們現(xiàn)在和未來如何破解沖突，就不是策略。It is empty words, which by the way is most of strategies that I have seen. 只是空口說白話，順帶一提，我看過的策略多半都如此。Where do you want to break it? 你想在哪里破解沖突呢？Look on the cloud and ask yourself – which arrow, which causality, here which necessary condition here you hate, personally hate, that all your juices are against it. 看一下沖突圖，問你自己—你最討厭哪個箭頭，哪個因果關系，哪個必要條件？And it is obvious. 很明顯。What do you mean? 你說的是什么意思？In order to convert local improvements into bottom line results we must lay off people in the departments that have improved the most. 為了要把局部改善轉變?yōu)閷嵸|的利潤，我們必須資遣改善最多的部門內(nèi)的員工。That is the thing that all of us are standing up, which means that is where to break it. 我們所有的人都討厭這一點，也就是說，這是我們要破解的地方。And if we succeed to break it, if we succeed to break this connection, this necessary condition, and this goes away, we can get two and one and three at the same time. 如果我們能成功地破解它、破解兩者間的關聯(lián)，我們就可以同時得到二、一、和三。Is it understood, yes or no? 了解了嗎？If we just can break that. 只要我們能破解它。So what should we ask ourselves? 所以我們應該問自己什么問題呢？What is the assumption that we made that made this connection between C and D’ a must. 我們在C和D’之間做了什么假設，使它們之間的關聯(lián)變成了必要事項？So lets concentrate now on C and D’ alone. 所以現(xiàn)在讓我們把焦點放在C和D’。Lets see it. 我們看一下。In order to convert local improvements into bottom line results, we must lay off in the departments which improve the most because… and if we can continue after because, we have exposed the assumptions. 為了要把局部改善轉變?yōu)閷嵸|的利潤，我們必須資遣改善最多的部門內(nèi)的員工，因為……，如果我們可以繼續(xù)解釋這個“因為”，就能找出假設。Is it understood? 了解了嗎？Now ask yourself again. 現(xiàn)在再問你自己一次。In order to convert local improvements into bottom line results, we must lay off people in the department which has improved the most because, because, because….because we don’t have what to do with them. 為了要把局部改善轉變?yōu)閷嵸|的利潤，我們必須資遣改善最多的部門內(nèi)的員工，因為，因為，因為……我們不知道要叫他們做什么。And we have then at least to reduce operating expense. 而且我們至少必須降低營運費用。Why don’t we have what to do with them? 為什么我們不知道要叫他們做什么呢？What is the assumption? Market. 假設是什么？市場。The assumption here, the devastating assumption that for so many panies is correct right now is, let’s see the assumption, ‘there is an external limit to throughput’. 這里有個破壞性的假設，不過目前許多公司都把它當做是正確的，讓我們看一下假設：“產(chǎn)出的限制在外部?！盉ecause if there is internal limit to throughput we should open it. 因為如果有效產(chǎn)出的限制在內(nèi)部，我們應該能加以解決。So the assumption that we are making is – there is an external limit to throughput. 所以我們這里的假設是—有效產(chǎn)出的限制在外部。And then the cloud exists.因此沖突圖才會存在。Many times there is an external limit to throughput. 很多時候，有效產(chǎn)出具有外部的限制。When? 什么時候呢？When we find ourselves in a situation because we have not thought early enough and now it is too late.當我們發(fā)現(xiàn)自己所處的情況是之前沒想到的，而且現(xiàn)在為時已晚。And now we have to lay off 20% of the people because otherwise the whole pany will be closed and the other 80% will lose their jobs as well. 現(xiàn)在我們必須資遣20%的員工，否則整個公司就要關門大吉，其它80%的人也會丟掉工作。But if we