【正文】 些我的想法 but consider the quality ,our price is quite reasonable. 但是考慮到質(zhì)量，我們的報(bào)價(jià)是很合理的 一些實(shí)用英語(yǔ)系列： 收到來(lái)信： i have just received your kind letter. i was very happy/glad/delighted/pleased to receive your letter yesterday morning. your kind letter of saturday arrived this morining 久未通信： pls pardon me long in writing to you i must apologize for not having written to you previously 未及時(shí)回信i apologize for the delay in my reply i apologize for being a day late with the delay reply to you having lost your last ,i have not been able to reply sooner 久無(wú)音信： i have not heard a word you for a long time there has been no news from you for ages As i have not heard of you for long,i feel anxious 表示歉意難過(guò)： pls accept my sincerest apologies for the inconvenience i fear we caused you 遇到不好的事情 i have deeply grieved to hear the death of your father i was most distress to learn from your letter of the illness of your father 13. 各種問(wèn)題該怎樣回復(fù)當(dāng)訂單已完成時(shí)：Dear sirI am very happy that you have received the order. Thanks for your support. I hope that you will satisfied with the items and look forward to doing more business with you in future.Thanks and Best Regards！Queenty當(dāng)貨物已斷貨時(shí)：Dear sirWe are very sorry that item you ordered is out of stock at the moment. I will contact the factory to see when it will be available again.? I would like to remend some other items of similar styles. Hope you like them too. You can click on the following link to check them out XXXXX If there’s anything loan help with, please feel free to contact us Thanks!Thanks and Best Regards！Queenty當(dāng)你為客戶提供折扣時(shí)：Dear sirThanks for your message. Well, if you buy both of the xxxx items we can offer you a xxxx % discount. Once we confirm your payment, we will ship out the items for you in time. Please feel free to contact us if you have any further questions.Thanks and Best regardsQueenty當(dāng)有大量訂單詢價(jià)時(shí)：Dear sirThanks for your inquiry. We cherish this chance to do business with you very much. The order of a single sample product costs $fxxxxx with shipping fees included. If you order ADA pieces in one order, we can offer you the bulk price of xxxxx USD/piece with free shipping. I look forward to your reply.當(dāng)買家要求免運(yùn)費(fèi)時(shí)：Dear sirSorry, free shipping is cot available for orders sent to XXXXXXX. But we can give you a xxx% discount of the shipping cost.當(dāng)未付款訂單改完后價(jià)格再次催款時(shí)：Dear sirWe’re reset the price for you. We have given you a XXX % discount on the original shipping price. Since the price we offer is lower than the market price and as you know the shipping cost is really high, our profit margin for this products very limited. Hope you are happy with it and you are wele to contact me if there’s anything else lean help with.當(dāng)外貿(mào)業(yè)務(wù)員向買家堆薦新品時(shí)：Dear sirAs Christmas/New year/.. .. is ing, we found xxxxxx has a large potential market .Many customers are buying them for resaIs on ebay or in their retail stores because of its high profit margin .We have a large stock of XXXXX. Please click the following link to check them out xxxxxx. If you order more than 10 pieces in one order, you can enjoy a wholesale price of xxx. Thanks!無(wú)法提供客戶想要的產(chǎn)品時(shí)回復(fù)Thank you for your enquiry of 12 March cate 9 cable．We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand．We would, however, like to take this opportunity to offer the following material as a close substitute：Cate 5, US$__ per meter FOB Shanghai, including your mission 2%．Please visit our catalog at ：//．xxxxxxxxx． for more information on this item． If you find the product acceptable，please us as soon as possible．Sincerely，14. 回復(fù)詢盤(pán)內(nèi)容該寫(xiě)什么報(bào)價(jià)管理1. 正確完整的規(guī)格型號(hào)表述，包括顏色等2. 價(jià)格條款Price Term（離岸價(jià)FOB、到岸價(jià)CIF或叫CFR）3. 付款方式Payment Term（信用證LC、電匯TT）4. 交貨期Time of Delivery（如40天）5. 最小起訂量Minimum Order Quantity（如500KG）6. 報(bào)價(jià)有效期Validity Period（如15天）PI處理1. 首先客戶要提供詳細(xì)的寄樣地址、電話、收件人、客戶的稅號(hào)等。最好能分辨出地址的描述結(jié)構(gòu)。2. 然后樣品的處理：每個(gè)樣品必須標(biāo)注小標(biāo)簽，寫(xiě)上規(guī)格型號(hào)方便客戶辨認(rèn)。樣品的四周要用軟泡、報(bào)紙團(tuán)等填充塞滿，以確保樣品不會(huì)被擠壓走形。裝樣品的箱子要硬朗平穩(wěn)無(wú)破損切密封完整。3. 選擇好的快遞方式，減少不必要的麻煩。（如DHL、Fedex）4. 在寄樣的數(shù)量選擇上，可以考慮同等寄樣費(fèi)用下，增加寄樣數(shù)量。5. 寄樣品的時(shí)侯，需要做一份PI發(fā)票：發(fā)票貨值盡量貶低寫(xiě)（如10美金）。發(fā)票上必須注明：The goods are samples only without any mercial value，方便客戶順利取貨。6. 要記得跟蹤寄樣是否到達(dá)客戶，是否順利簽收。7. 快遞時(shí)間：意大利 EMS 一般需要35天；巴西 DHL 一般需要45天幾個(gè)IF1. 如果是給巴西客戶寄樣：必須讓客戶提供稅號(hào)（公司稅號(hào)CNPJ，如果是寄個(gè)人的話就提供稅卡號(hào)CPF）和郵編CEP2. 如果客戶有到付帳號(hào)的，需要先核對(duì)帳號(hào)是否有效，資料是否完整。并且客戶提供的信息必須和他們帳號(hào)申請(qǐng)留下的信息一致才行。Fedex聯(lián)邦快遞，如果要操作到付的話：要身份證復(fù)印件、保函、客戶往來(lái)郵件（郵件里要說(shuō)明他同意用此賬號(hào)到付）3. 如果是給意大利客戶寄樣，客戶的地址格式一般是：街道名稱門(mén)牌號(hào)郵編城市國(guó)家比如學(xué)校都靈理工的地址就是, Corso Duca degli Abruzzi, 24, 10129 Torino，ItalyCorso Duca degli Abruzzi 即是街道名稱24 是門(mén)牌號(hào)10129 ，Torino ， Italy 郵編，城市，國(guó)家如果有收件人的名字，那就寫(xiě)到最后面SPA或者SRL 表示公司的意思4. 如果是給巴西客戶寄樣，客戶的地址都是葡萄牙語(yǔ)：Lda或者Ltda 表示公司的意思Rua 表示街道Do sul 表示巴西地區(qū)或者市89214710 表示郵政編碼SC 地址最后的一般都寫(xiě)的是巴西州名的縮寫(xiě)。SC：圣卡塔琳娜州 Santa Catarina 的縮寫(xiě)Contato 表示收件人5. 如果是給美國(guó)客戶寄樣，LLC表示公司的意思29 / 30