【正文】 u make. We are pleased to tell you that we have decided to entrust you with the sole agency for our Embroideries in the territory of Sweden. The Agency Agreement has been drawn up for a duration of one year, automatically renewable on expiration for a similar period unless a written notice is given to the contrary. Enclosed you will find a copy of the draft. Please go over the provisions and advise us whether they meet with your approval. We shall do all in our power to assist you in establishing a mutually beneficial trade. Sincerely, 處理對貨損的投訴 Dear Mr. Jones: We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing. Upon receipt of your letter, we have given this matter our immediate attention. We have studied your surveyor39。s report very carefully. We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage。 but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree. Sincerely, 處理對貨物品質(zhì)的投訴Dear Mr. Jones: We very much regret to learn form your letter of 2nd March that you are not satisfied with the dress materials supplied to your order From what you say it seems possible that some mistakes has been made in our selection of the materials meant for you and we are arranging for our Mr. Yang to call on you later this week to pare the materials supplied with the samples form which your ordered them. If it is found that our selection faulty, then you can most certainly rely on us to replace the materials. In any case, we are willing to take the materials back and, if we can not supply what you want, to cancel your order, though do this reluctantly since we have no wish to lose your custom. Sincerely,主動跟新買家建立聯(lián)系 Dear Mr. Jones: We understand from your information posted on that you are in the market for textiles. We would like to take this opportunity to introduce our pany and products, with the hope that we may work with Bright Ideas Imports in the future. We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our pany in detail and covers the main products we supply at present. You may also visit our online pany introduction at which includes our latest product line. Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. Sincerely, John Roberts 對新買家要求建立業(yè)務(wù)聯(lián)系的回復(fù) Dear Mr. Jones: We have received your letter of 9th April showing your interest in our plete product information. Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online pany introduction at which includes our latest product line. We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. Sincerely,. 向老客戶介紹公司新的產(chǎn)品信息 Dear Mr. Jones: We have refreshed our online catalog at , and now it covers the latest new products, which are now available from stock. We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection. We will keep you informed on our progress and look forward to hearing from you. Sincerely, 回復(fù)對某個產(chǎn)品的查詢 Dear Mr. Jones: Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product toaster. We39。ve enclosed the photo and detailed information of the product for your reference: Product: toaster Specification: xxxxxxxxxxxxxxx Package: 1pcs/box Price: 10usd/pcs Payment: L/C For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable at sight. We look forward to receiving your first order. Sincerely,無法提供對方查詢中所要求的產(chǎn)品時 Dear Mr. Jones: Thank you for your enquiry of 12 March cate 9 cable. We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand. We would, however, like to take this opportunity to offer the following material as a close substitute: Cate 5, US$__ per meter FOB Shanghai, including your mission 2%. Please visit our catalog at for more information on this item. If you find the product acceptable, please us as soon as possible. Sincerely, 查詢對方公司的產(chǎn)品 Dear Sir or Madam: We know that you are exporters of textile fabrics. We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used. We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned. When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco. Sincerely, 幾種報盤 (a.) Dear Mr. Jones: We thank you for your enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21. In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within