【正文】 w you, Business may past, but we still a good friend, yeah? And I think you will also not refuse a friend to help you by her sincerely heart, right?Your earlier reply will be highly appreciated.SincerelySmartsousou(外貿(mào)人的智慧搜索)4. 第四種:直接羅列解決方案讓客戶舒緩的說出自己的最終顧慮Dear Thomas,Tks a lot for kindly to check my . I think you must too busy to reply me or do you still have something into consideration?1. If the MOQ problemWe can support you 100kgs as the first cooperation to try the market2. If the shipping cost of the sampleA. You can just transfer us some deposit, we39。ll return it to you when you confirm the order.B. In order to show our sincerity, we can bear half of it and you afford the balance, how39。s your idea?3. If the priceYou can test our sample at first, after getting the good feedback, shall we discuss price again basic on it’s real values?4. If the payment termsWe can support you 50% T/T in advance, balance against the B/ L at sight.Also L/C will be also acceptable.Or do you still have any other worries, pls be frankly let me know so that we could know how to help you.Tks amp。Smartsousou(外貿(mào)人的智慧搜索)案例:在去年12月份在google上找了一個(gè)UAE的大客戶，主動開發(fā)客戶很有意向測樣，2月份中旬跟客戶確認(rèn)各方面需求終于把樣品發(fā)出去，從3月份到6月份進(jìn)過樣品的各種測試,樣品測試非常OK，原本客戶是非常有意向談合作的，但是鑒于價(jià)格問題談了一段時(shí)間雙方都做出了讓步之后，雖然沒達(dá)到客戶目標(biāo)價(jià)，客戶也沒有再說價(jià)格問題,后面就是他們展會高峰時(shí)間，要全球各地的去參展，說等展會回來之后8月份再確認(rèn)訂單，沒想到回來之后他老婆大病一場，我們也不好怎么特別跟進(jìn)訂單的事情，基本上都是 Whatsapp上問候客戶妻子，后面10月份的時(shí)候，我有做一些近期其它市場客戶反饋和市場信息的分享信息給到客戶，客戶在10月低終于查看郵件，但還是沒有任何反饋，后面在 whatsapp上得知客戶已經(jīng)回辦公室上班，妻子大病已經(jīng)好很多。也再次查看了一些我們溝通過的郵件，本以為客戶要回來談合作，沒想到半個(gè)多月過去了還是沒任何反饋，后面我就寫了這份郵件，客戶也很真誠的說出了他目前的一些顧慮和市場上遇到的困難，也讓我們找到此次合作的突破口，最終把大訂單敲定下來。Good Morning, Dear Max，I really appreciate for your such kindly to read my , and I think you should be quite busy recently. On one hand, you should take care of your wife, on the other hand, you have a lot business to do as a big pany’s boss. So, my dearest friend, pls don39。t forget to take care more of your health as well. it39。s the most important: )Honestly, as a sales, I want to do business with you since you are really a nice teacher for Smartsousou(外貿(mào)人的智慧搜索). I39。m keen to learn from you abt business. As my pany, we also hope find such strong amp。professional distributor like you in UAE.So, Dear Max, no matter what reasons, we are always open the heart to you, hope you did as well.If you should take all the time for your wife and not available to discuss the business at the moment, pls just advise a fortable time, Smartsousou(外貿(mào)人的智慧搜索) will not disturb you during this time anymore.If price is still a problem to prevent us go head, hope you can sincerely inform us a reasonable price, then we can discuss it again.If marketing idea problem, hope you can also share your nice business eyes amp。idea for the market, then I will feedback your ments for our board of direct, or we can visit you for face to face munication if neededIf others……, any problems, your opened heart amp。feedback will be highly appreciated.SincerelySmartsousou(外貿(mào)人的智慧搜索)第五章 樣品篇a.) 產(chǎn)品需求確認(rèn)Dear Leo,In order to send you the best suitable sample for RTV123, may I confirm some information with you as follow:1. Working Temperature?2. Working Humidity?3. Mixing Ration of Catalyst?4. Color of catalyst?As soon as confirm information, sample will be prepared for you immediately.Tks amp。Smartsousou(外貿(mào)人的智慧搜索)b.) 送樣時(shí)間,地址信息確認(rèn)Warm Tips:國外客戶一般不喜歡透露私人電話,我們可以在送樣地址信息確認(rèn)的時(shí)候，迂回的問客戶手機(jī)號碼，這樣方便后續(xù)加客whatsapp或有緊急事件的時(shí)候可以直接打電話給客戶本人。Dear Leo,Sample have arranged in our Ramp。D department, and it will finished within 3days.(告知樣品目前最新狀況)Here in order to send you this sample safety amp。correctly. May I confirm some information with you as follows:1. Company:?2. Address:?3. Contact: Mr Leo?:?5. Mob:?6. Post Code:?Once the sample is ok, I will send you without delay.CheersSmartsousou(外貿(mào)人的智慧搜索)1.) 客戶找你Dear Willem,Sample is no problem, I can apply 2Kg RTV123 as your requirements. As my pany’s rules, Sample is in free of charge. Shipping cost will be afford by yourself.As just checked UPS, it39。s 100$, or do you have your own account?Pls advise it, tks in advance!Tks amp。Smartsousou(外貿(mào)人的智慧搜索)2.)你找客戶Dear Willem,Sample is no problem,…同上As just checked UPS, it39。s $100, here in order to show our sincerity, I will try my best to apply if my pany can share it by half and half, (or go 50 and 50口語化表達(dá)) that mean you only need to afforded $50 as the long time business investment, will be that acceptable for you?Ps: we support small amount by Paypal amp。Western Union.Waiting for your reply soon.Tks amp。 Smartsousou(外貿(mào)人的智慧搜索)價(jià)值說服法:Hello Dear Willem,Personally, I really want to support you. However, every pany has his or her rules, we can39。t break it as only one customer.What39。s the price you buy the silicone from local market?If it39。s higher $5/kg or above than us, and you can import 5tons/year, then5*5000=$25,000That means today you just need to pay 50$ which can help you save more than 25,000$ every year at least it39。s really worth to invest it. Pls kindly to reconsider it again.Waiting for your ments soon.Tks amp。Smartsousou(外貿(mào)人的智慧搜索)運(yùn)費(fèi)返回測試合作誠意:Hello Dear Willem,Personally, I really want to support you. However, affording half of the shipping cost is the best efforts we can do for you.Giving others opportunity is the same for yourself. And we are regret that we can39。t go head as just the small amount $50, so, I have another proposal for you?We39。ll return the rest shipping cost for you if your testing feedback is not good if I can apply successfully to my pany. What39。s your idea?Tks amp。Smartsousou(外貿(mào)人的智慧搜索)樣品派送前詳情確認(rèn):Hi Scott,Your sample is ready.Attached is the sample details of its packing picture, sample tag, invoice for custom clearance, d