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you for ing.再見,謝謝您的光臨。5Goodbye and hope to see you again.再見,希望再見到您。5Have a nice trip!一路平安!60、Wish you a pleasant journey! Good luck!祝您旅途愉快!祝您好運(yùn)!前廳:Have you a reservation?您預(yù)定過(guò)了嗎?May I know your name and room number?您能告訴我您的名字與房間號(hào)嗎?Here is your room key.給您房間鑰匙。Please pay at the cashier’s desk over there.請(qǐng)去那邊帳臺(tái)付款。Are these your baggage?這些是您的行李嗎?May I take them for you?我來(lái)幫您拿好嗎?客房部Housekeeping .May I e in?客房服務(wù)員,我可以進(jìn)來(lái)嗎?Leave your laundry in the laundry in the laundry bag behind the bathroom door.請(qǐng)把要洗的東西放在浴室門后的洗衣袋中。I hope I’m not disturbing you.我希望沒(méi)有打擾您。One moment ,madam. I’ll bring them to you right away .等一會(huì)兒,夫人。我馬上送來(lái)。I’ll send for an electrician( doctor , ……)我給您請(qǐng)電工(大夫……)。餐飲部:1Sit down , please .Here is the menu.請(qǐng)坐,給您菜單,先生。May I take your order ,sir?您要點(diǎn)菜嗎?1What would you like to have ,coffee or tea?您要喝咖啡還是茶?1Would you like to have any wine with you dinner?您用餐時(shí)要喝點(diǎn)酒嗎?1Service hours are:(餐廳)供應(yīng)時(shí)間是:7: 9: breakfast.早餐7點(diǎn)到9點(diǎn)。11:: lunch.午餐11點(diǎn)半到1點(diǎn)半。6: 8: dinner.晚餐6點(diǎn)半到8點(diǎn)半。1Here is the bill. Please sign it.這是您的帳單,請(qǐng)簽字。銷售用語(yǔ):What kind of rooms(foods) would you like to have?您需要什么樣的房間(吃什么樣的菜)?Here is a brochure of our hotel and tariff.這是介紹我們飯店的小冊(cè)子和價(jià)目表。We’ll give you a 10%(ten percent ) discount.我們給您九折優(yōu)惠。We’ll offer tour guides plimentary breakfasts.我們給陪同提供免費(fèi)早餐。We accept your terms.我們接受您的條件。公關(guān)用語(yǔ):May I introduce myself?讓我介紹我自己。May I present you a litter souvenir?請(qǐng)接受我們的一點(diǎn)小紀(jì)念品。Let’s drink to our friendship!為我們的友誼干杯!Let me propose a toast to the health of our guests!建議為在座客人的健康干杯!Cheers!干杯!(Bottoms!)征求意見用語(yǔ):1How do you like Chinese food?您喜歡中國(guó)菜嗎?1What do you think of our service ?您對(duì)我們的服務(wù)有什么意見?1Thank you for your ments(pliment, suggestions).謝謝您給我們提的意見(贊揚(yáng)、建議)。1I’m afraid it’s against the hotel’s regulations.這是違反飯店規(guī)章制度的。1In our hotel we don’t accept tips.我們飯店是不收小費(fèi)的。It’s our pleasure to serve our guests well.我們?yōu)槟転榭腿朔?wù)好而感到高興。Thank you all the same.然而,還是要謝謝您。1I’m afraid you’ll have to pay for thedamage.您必須賠償。1Thank you for telling us about it.謝謝您告訴我們I’ll look into the mater right away.我馬上去處理這件事情。1Iassure you it wont happen again.我保證此類事情不會(huì)再發(fā)生。1Please don’t worry ,sir (madam)先生(夫人),請(qǐng)不必?fù)?dān)心。I’。 send someone up to your room right away.我馬上派人到你的房間去。I can’t guarantee anything ,but I’ll try my best.我不能保證,但我會(huì)盡力而為。2What can I show you.您要買什么?2How do you like this fashion (color ,size ,design )?您喜歡這種款式(顏色、尺寸、圖案)嗎?2The extra large size of this color is out of stock.這種顏色的特大號(hào)已經(jīng)賣完了。Please try us again tomorrow.請(qǐng)明天再來(lái)看看。2They are altogether 175(one hundred and seventyfive) yuan.共計(jì)175元。You may pay in cash or with credit card.您可以付現(xiàn)金也可以用信用卡。2You have made a good choice, you have very good taste.您真會(huì)買東西。您眼力真好。14 / 14