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am ? Are we measuring the right thing? ? Are the metrics burdensome, disconnected from “real” work or seen as hampering the creative process? ? Are there too many metrics? ? Are the metrics acted upon and monitored regularly? Lesson learned from industry leaders is to locate those critical metrics that 1) get the attention of people that need to be aware 2) are connected to the ―doers‖ in the pany Get buyin and involvement by those most experienced (they can always tell when something is going wrong or right)—knowledge exchange, global visibility, etc Metrics without action have no ―teeth‖ and are merely overhead. Successful systems have consistent, local governance systems that never ignore any metric or its message (which implies there can be no excess metrics) Use the experience and knowledge of the anization to set metrics: this virtually guarantees buyin to the validity and importance of the measures, which will help ensure the metrics are proper for your pany 169。 Copyright 2021 Accenture. Accenture Proprietary and Confidential Information. 18 Product Development Metrics In Use 169。 Copyright 2021 Accenture. Accenture Proprietary and Confidential Information. 19 Companies that applied integrated product data, portfolio amp。 program management, change management, and analytics across the product lifecycle reported significant advantages over those not using automation. Area of Financial Impact Measurement of Improvement Return in product costs 17% Reduction in change control cycle times 75% Reduction in design cycles 25% 35% Reduction in timetovolume cycles 10% 15% Reduce duplicates and introduction of new ponents 30% 40% Reduce search time/improve product development 15% 20% The Best The Rest of Firms 96 (24%) 303 (76%) % Successes % % % Sales from NP’s % % % Profits from NP’s % % Ideas for One Success Source: Aberdeen Group Source: PDMA Organization Trends in Product Development Metrics 169。 Copyright 2021 Accenture. Accenture Proprietary and Confidential Information. 20 ? Product Development Metrics are fairly immature ? Product Development Metrics have bee more plete in the last 20 years ? Product Development Metrics will continue to mature over the next 10 years ? Continued advances in technology and focus on Ramp。D investment require enterprises to look at Product Development as an area to gain efficiencies ? Product Development Metrics are yet to take product plexity into account ? Product Development Metrics will begin to assess the cost/time of product maintenance and measurements of when to endoflife a product What is the future of Product Development Metrics? 169。 Copyright 2021 Accenture. Accenture Proprietary and Confidential Information. 21 Product Development Metrics TakeAways ? Goal setting precedes metrics selection amp。 Strategy guides use of metrics ? Measure that which causes the goal to be achieved ? Without formal (local) governance, metrics are not worthwhile