知識(shí)管理是21世紀(jì)的管理趨勢(shì)-資料下載頁
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【正文】 ce mgmt Quality mgmt Human resources mgmt Ramp。D IT applications All constructs Results from Path Analysis K n o w le d g e I n te n sity 0 .7 4 0 * * * 0 .4 1 4 * * * 0 .6 1 9 * * * 0 .1 2 7 * * 0 .5 0 2 * * * 0 .2 0 4 * * * K n o w le d g e D ive r sity IT Ca p a b ility A v e r a g e Pe r f o r ma n c e Pe r f o r ma n c e V a r ia tion Industrial Differences Hypotheses Industry H11 H12 H21 H22 H31 H32 IC Design *** ** *** *** ns * Semiconductor *** *** *** ns *** Banking *** ** ns ns * Steel *** *** *** * ** ns Effect of Knowledge Breadth ? We choose different number of knowledge types and see how knowledge breadth would affect the hypotheses ? Stepwise analysis that removed one knowledge category ranked the least important by experts at a time, and repeated the path analysis for 9 times. Models with Different Knowledge Spread Hypotheses Knowledge H11 H12 H21 H22 H31 H32 Top 10 *** *** *** *** *** ** Top 9 *** *** *** *** *** ** Top 8 *** *** *** *** *** * Top 7 *** *** *** *** ** ** Top 6 *** *** *** *** *** * Top 5 *** *** *** *** ** ** Top 4 *** *** *** *** ** * Top 3 *** *** *** *** ns ns Top 2 *** ** *** *** ns ** Effects of Knowledge Breadth by Industry Hypotheses Knowledge category IC design Semiconductor Banking Steel Top 11 *** Top 10 *** *** ns ** Top 9 *** *** ns *** Top 8 *** *** ns *** Top 7 *** *** ns ** Top 6 *** *** ns *** Top 5 *** *** ns *** Top 4 *** *** ns *** Top 3 *** *** ns *** Top 2 *** *** ns ns H21: knowledge intensity on performance Major Observations ? IT affects the intensity and diversity of anizational knowledge ? Higher knowledge intensity improves the average firm performance but reduces the stability (increases variance) ? Higher knowledge diversity reduces firm performance, but increases performance stability
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