流程優(yōu)化項(xiàng)目管理培訓(xùn)-資料下載頁
【導(dǎo)讀】突發(fā)事情不斷，骨干忙于扯皮和救火。憑經(jīng)驗(yàn)、靠感覺、業(yè)績(jī)不穩(wěn)定。同樣的錯(cuò)誤重復(fù)在犯。缺乏標(biāo)準(zhǔn)、無法監(jiān)控、執(zhí)行力差?；顒?dòng)N客戶需求輸入需求實(shí)現(xiàn)輸入。端到端流程體現(xiàn)了以客戶為導(dǎo)向，有助于突出流程價(jià)值。注端到端的全流程，而不是只關(guān)心本部門內(nèi)的流程。固化的工作行為步驟---工作怎么干?只關(guān)注各自孤立的活動(dòng)；只關(guān)注局部的效率；“小問題”不斷；“勞動(dòng)分工”是將復(fù)雜工作分解，轉(zhuǎn)變?yōu)榱鞒淌降臎Q策過程。這一問題新的認(rèn)識(shí)。規(guī)范業(yè)務(wù)運(yùn)作，提高、穩(wěn)定業(yè)務(wù)績(jī)效，減少業(yè)務(wù)風(fēng)險(xiǎn)；為企業(yè)信息化奠定基礎(chǔ)。定義項(xiàng)目目標(biāo)及范圍，避免與預(yù)期成果發(fā)生重大差異；準(zhǔn)確預(yù)計(jì)所需的工作時(shí)間，并適當(dāng)計(jì)劃安排，避免短缺。及時(shí)處理項(xiàng)目運(yùn)作中的風(fēng)險(xiǎn)及問題，保障項(xiàng)目按計(jì)劃完成；每個(gè)成員對(duì)需要投入的資源、時(shí)間做出承諾，并共同對(duì)項(xiàng)目績(jī)。集體評(píng)審，共同決策；根據(jù)角色分工，平等協(xié)作；明確溝通對(duì)象，進(jìn)行溝通需求分析。制定報(bào)告評(píng)審會(huì)計(jì)劃。調(diào)研范圍及對(duì)象確定
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鄂ICP備17016276號(hào)-1