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20xx年速賣通營(yíng)銷郵件范文_速賣通如何向客戶發(fā)送營(yíng)銷郵件-資料下載頁(yè)

2025-03-09 22:25本頁(yè)面
  

【正文】 u for your patience.
  If you have any further questions, please feel free to contact me.
  Best Regards,
  (Your name)
  如果買家希望提供樣品,而貴公司不支持樣品時(shí),可以這樣回復(fù)
  Dear X,
  Thank you for your inquiry。 I am happy to contact you.
  Regarding your request, I am very sorry to inform you that we are not able to offer free samples. To check out our products we remend ordering just one unit of the product (the price may be a little bit higher than ordering by lot). Otherwise, you can order the full quantity. We can assure the quality because every piece of our product is carefully examined by our working staff. We believe trustworthiness is the key to a successful business. If you have any further questions, please feel free to contact me.
  Best Regards,
  (Your name)
  th
  未付款催單技巧
  買家下單未付款原因:
  拍下后,無法及時(shí)聯(lián)系賣家對(duì)細(xì)節(jié)進(jìn)行確認(rèn)
  拍下后,發(fā)現(xiàn)運(yùn)費(fèi)過高
  對(duì)同類商品需要再進(jìn)行比較
  付款過程出現(xiàn)問題
  對(duì)賣家信譽(yù)產(chǎn)生疑慮
  對(duì)于未付款訂單,建議您可以采取以下管理技巧:
  1)當(dāng)訂單生成后立即給買家發(fā)站內(nèi)信、郵件,或者利用TradeManager及時(shí)和買家進(jìn)行溝通,了解他對(duì)這些“未付款訂單”的意見
  2)根據(jù)買家意見,
  、運(yùn)費(fèi)進(jìn)行調(diào)整,給予折扣,讓商品更具競(jìng)爭(zhēng)力。
  ,提供圖片、細(xì)節(jié)描述,讓買家對(duì)商品質(zhì)量有更深認(rèn)識(shí)。
  ,可以主動(dòng)幫助買家解決該支付問題。
  ,增加買家信任和購(gòu)買信心。
  3)如果買家24小時(shí)內(nèi)仍未付款也未給予任何回復(fù),可以考慮主動(dòng)調(diào)整價(jià)格,系統(tǒng)會(huì)自動(dòng)發(fā)送調(diào)價(jià)后的郵件,通知買家重新關(guān)注下單商品
  4)有條件可以跟買家進(jìn)行電話溝通
  回復(fù)模板:
  Dear X,
  We appreciated your purchase from us. However, we noticed you that haven’t made the payment yet. This is a friendly reminder to you to plete the payment transaction as soon as possible. Instant payments are very important。 the earlier you pay, the sooner you will get the item.
  If you have any problems making the payment, or if you don’t want to go through with the order, please let us know. We can help you to resolve the payment problems or cancel the order.
  Thanks again! Looking forward to hearing from you soon.
  Best Regards,
  Dear X,
  We appreciate your order from us. You have chosen one of the bestselling products in our store. It’s very popular for its good quality and petitive price. Right now, we only have X lots of the X colors left. We would like to inform you that this product has a high risk of selling out soon.
  We noticed that you hadn’t finished the payment process for the order. We’d like to offer you a 10% discount on your order, if you purchase now, to ensure that the product doesn’t sell out. We will ship your order within 24 hours once your payment is confirmed. If you need any help or have any questions, please let us know.
  Best Regards,
  (your name)
  PS: We are one of the biggest suppliers on AliExpress. With more than 3 years’ experience in world trade, we are able to provide the best prices, the highest quality and the superior service .We inspect our products before shipping them out and provide a 1 year warranty for all products. We promise to give you a full refund if the products are notes described.
  If you have any questions, please contact us。 we are happy to help you.
  也可以通過提醒折扣到期,或者庫(kù)存不多來刺激買家盡快下單
  Please note that there are only 3 days left to get 10% off by making payments
  Right now, we only have X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon.
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