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t we should know about knowledgeintensive business services Emmanuel Muller a, David Doloreux ,2023 Free Powerpoint Templates Page 13 “3 Characteristic of KIBS” 1. Rely Heavily on profession knowledge 2. Source of Knowledge OR use knowledge to produce service 3. They are of petitive importance and supplied primarily to business Free Powerpoint Templates Page 14 “Relationships between knowledge and KIBS” Free Powerpoint Templates Page 15 “Driver of development in KIBS” Free Powerpoint Templates Page 16 “Entrepreneurship Process: A Case Study on IDEO” It start with an Eye Hot brainstorming with cool people Institutionalized Innovation Prototype IT Bug List Free Powerpoint Templates Page 17 “IT Begins with an EYE” Expert “Innovation begins with an eye” Close to real life and customer experience 1. Go out and watch people. 2. Pay attention to thing that customer in a situation 3. No dumb or naive questions 4. Thinks “l(fā)efthanded” consumer 5. Embrace the crazy user 6. Crosspollinate Free Powerpoint Templates Page 18 “HOT Brainstorming with cool PEOPLE” Follow your passion