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build a relationship with no agenda first, rather than aiming the customers39。 pockets everytime 他們?cè)诔跗谂c客戶建立關(guān)系的時(shí)侯不期待任何銷售結(jié)果,而是圍繞顧客自身的情況開始談話 Challenges in Sales Management 銷售管理遇到的挑戰(zhàn) ? Only 19% of effective new business developers are effective at maintaining longterm customer relationship 只有 19%的新客戶開拓人員能夠與客戶保持長遠(yuǎn)良好關(guān)系 ? Less than 15% of key account managers are fortable developing new businesses 只有15%的客戶經(jīng)理對(duì)發(fā)展新客戶感到適意 Challenges in Sales Management 銷售管理遇到的挑戰(zhàn) ? Nearly 65% of salespeople who fail could have succeeded in the right type of sales position for their skills 將近 65%的表現(xiàn)欠佳的業(yè)務(wù)員能在更合適的銷售崗位上創(chuàng)造更優(yōu)越的業(yè)績 ? Nearly 70% of strong customer support and service staff are able to maintain customer relationships 將近 70%的客服人員能夠與客戶保持良好長久關(guān)系 ? 60% of sales position failures are related to individuals with the wrong skills for the position 60%的銷售人員無法勝任其職是因?yàn)閭€(gè)人技能與崗位不匹配 So how can you tell if the candidate has the right petencies 那你怎么知道應(yīng)聘者具備相關(guān)的銷售能力? What you can do when