【文章內(nèi)容簡介】 . When would you expect to arrive? 您什么時候能到呢？8. Hold on, please. I’ll check our room availability for those ,我查一下那幾天有沒有空房。9. I’m sorry, but we have no deluxe room available for those days, but we can offer you Executive ，但我們還有行政套房。10. We will do our best to book you into deluxe room. 我們盡量為您訂豪華間。11. The daily rate of the deluxe room is RMB780 with 10% service %的服務(wù)費。12. We offer special rates for your pany, sir. For all type of rooms there is a 50% discount. 我們?yōu)橘F公司提供房價五折優(yōu)惠。13. How would you like to guarantee your reservation? 您想怎樣擔(dān)保您的預(yù)訂呢？14. Would you like us to arrange a car to pick up you at the airport? 需要我們派車去機(jī)場接您嗎？15. I will connect you with the 。16. May I confirm the reservation, sir? A Elite room from May26th to 29th. Am I right? 先生，確認(rèn)一下您的預(yù)約好嗎？一間5月26日至29日的雅致客房，對嗎？17. We will extend the reservation(make the cancellation/the correction/the change )for ，我們會為您延長（取消/改正/變更）18. Do you have a reservation with us, sir? 請問您有沒有預(yù)訂，先生？ 19. I’m very sorry, our rooms are fully booked today .May I introduce a hotel nearby for you? 很抱歉，今天客房全部滿了，為您介紹附近的酒店好嗎？ 20. Just moment, please, I’ll check our reservation ，我查一下預(yù)約記錄。21. Yes sir. I have your reservation right here, we are expecting you. 　對的，先生。您的預(yù)訂在這兒，我們正等候您的光臨。22. Could I see your passports/ID card, sir? 先生，請出示您的護(hù)照/身份證好嗎？23. Would you please fill in the registration card? 請?zhí)顚戇@張登記卡好嗎？24. Would you please pay RMB1000 for deposit？請付人民幣1000元做押金。25. Here’s your room key to 908 and room card, please keep them. Your room is on the 9th floor。 the bellboy will show you up. Enjoy your stay, 。您的房間在9樓，行李生會領(lǐng)您上去的。希望您過得愉快，先生。26. Good morning, may I have your room number please? 早上好，請問您的房間號碼？27. Mr. Scout, did you consume anything in your Mini bar? 斯格特先生,您消費過迷你吧嗎？28. How would you like to settle your bill? 您選擇怎樣的付賬方式呢？29. May I take a print of your card? 我能刷一下您的卡嗎？30. Mr. Scout, here is your bill, Please check it. 斯格特先生，這是您的賬單，請復(fù)核。31. This figure here accounts for the room service that you used yesterday. 這個數(shù)字是您昨天消費客房送餐的費用。32. Here is your deposit receipt, please keep it with you during you stay with us and present this receipt upon you check out for settlement. 這是您的押金收據(jù)，請保存好，結(jié)帳時請出示此收據(jù)。33. It es to 900RMB at today’s exchange rate. 根據(jù)今天的匯率一共是900人民幣。34. Do you have luggage in the trunk? 行李箱里有沒有行李呢？35. May I help you with your luggage, sir? 先生，需要我?guī)湍眯欣顔幔?36. I will show you to your room. This way, ，請跟我來。37. How many pieces of luggage do you have? 您有幾件行李呢？38. Is this all your luggage? 這是您的所有行李嗎？39. I’m sorry , we can39。t accept perishable goods. 對不起，我們不寄存易腐壞的物品。40. Altogether 3 suitcases and 2 handbags, is that right? 一共是3個箱子，2個手提包，對嗎？41. Is there anything valuable or breakable in your bag? 您包里有貴重或易碎物品嗎？42. There is a safe in each guest 。43. Just a moment, please. I’ll get a ，我去拿行李車。44. This is your claim tag, ，先生。45. Your bags can be picked up from the Bell Captain’s 。46. After you, sir. 您先請，先生。47. Going up/down to which floor, sir? 去哪一層樓呢，先生？48. This is your room, sir. 這是您的房間，先生。49. May I put your bags here, sir? 我可以把行李放在這里嗎，先生？50. May I arrange a car for you? 為您叫輛車好嗎？51. Please wait for a moment, I’ll put through with ，我馬上為您轉(zhuǎn)接。52. I’ll connect you with the Front Desk. 我為您轉(zhuǎn)接前臺。53. I’m sorry, the line is busy, please call back ，對方電話無法接通，請稍后再撥。54. The line was bad/noisy. 線路故障/有雜音。55. Please dial 9 before the country code and then the area code and then the number. 請先撥9再撥國家號和地區(qū)號，最后撥電話號碼。56. For roomto room calls , please dial 8 first and then room number. 如要客房撥打客房，請撥8加房間號碼。 57. You may call directly from your room, ，您可以直接由客房打出去。58. The country codes are listed in the service directory in you room. 您房間的服務(wù)指南中列有國家代碼。59. Would you please be louder? I can’t hear you clearly. 請大聲點好嗎？我聽不清楚您的聲音60. Who are you calling? 請問您要找誰？61. I’m afraid there is no body answer. Would you like to leave a message? 沒人接聽電話，您要留話嗎？62. Could you repeat that? 請再說一次好嗎？63. Could you speak more slowly? 請說慢一點好嗎？64. I’m sorry to have kept you waiting. 抱歉讓您久等了。65. At what time shall we call you? 我們該什么時候叫您呢？（叫早）66. Thanks for your calling, good ，再見。67. Please leave your room number and we will send the fax up to your room as soon as we get ，一旦傳真收到我們馬上為您送上去。68. We have prehensive munication facilities and secretarial 。 69. May I have the fax number? 能告訴我傳真號嗎？70. The fee is 5yuan per page for a local fax. 本地傳真5元一頁。71. It costs 10yuan .這個10元錢。72. They are all first—class goods. 這些都是一等品。 73. Is there anything else you are interested in? 您還想買點別的嗎？74. It’s very fragile, please handle with care. Don’t put it upside ，請小心輕放，不要倒放。中餐常用服務(wù)用語Service English For F＆B (Chinese Restaurant)◆ 預(yù)訂 Accepting Reservation1. How many people do you have , please? 您一行有多少人呢？2. For what time? 您要訂幾點的位子呢?3. May I have your name and telephone number? 能告訴我您的名字及電話嗎？4. We’ll hold the table for 15 minutes. 我們?yōu)槟Ａ糇雷?5分鐘。5. We look forward to seeing you. 我們期盼您的光臨?！?客滿 Fully Booked1. I’m sorry, sir, we don’t have any table left for 8:00 tonight. 抱歉，我們八點鐘沒位子。2. We are fully booked until next Monday. 下個星期一之前位子都訂滿了。3. I’ll call you when there is a free table. 一有位子我們將盡快通知您?！?迎客amp。引客 Seating The Guests1. Good evening, sir. Wele to Yue Chinese restaurant. 晚上好歡迎光臨悅中餐廳。2. Do you have a reservation? 請問您預(yù)訂了嗎？3. Sorry, the restaurant is full now, could you wait for a moment? 對不起，現(xiàn)在餐廳客滿了，請稍等。4. This way, please. 這邊請。5. Be careful of the steps/slippery floor. 小心臺階/地滑。6. Would you like to sit here? 坐這里好嗎？7. How about this table? 坐這里怎樣？8. You can sit where you like. 您可以隨便坐。9. I’m sorry, his table is reserved. 對不起，這張桌子有人訂了。10. Can I get a high chair for the baby? 我能擺一張嬰兒椅嗎？11. Here is the menu. 給您菜單。◆ 點單 Taking Order1. Excuse me, sir, are you ready to order?/May I take your order? 先生，打擾一下，現(xiàn)在可以點菜了嗎？2. Please take your time, I’ll be back to take your order. 請慢慢看，我回頭為您點餐。3. What kind of tea would you like? We have Longjing, puer tea, Jasmine tea Tieguanyin and