國際著名酒店娛樂部程序(英文)(編輯修改稿)
2024-08-03 13:34 本頁面
【文章內(nèi)容簡介】 service we will aim to meet.2. Explanation of the training schedule for each employee, and what the training involves, plus the importance of it – schedule give out for both weeks.3. Showing of departmental structure and line of mand. This will be done using a line chart. Reasons for it and the importance of it will be stressed.4. Explaining of the functions of the department, . the product of it, the outlets, and equipment, the functions of various job categories. Job description will be given out and explained thoroughly.5. How the department relates to other departments Particularly food and beverage, Front Desk, Sales.6. The personnel functions of the Activities Department :a) who hires employees .b) who orients employees.c) who conducts ongoing training.d) plaint procedures and style of management.e) when and by whom meetings are held within the department.f) disciplinary action/probationary period.PROCEDURES: (continued)1. Rules and regulations of the department. Handout given and the importance of abiding them will be stressed. Appearance standards.2. All staff will be given a tour of the property with particular note being taken of – Ballroom ,Malolo Lounge , ports O’ poll area, Meke area, Gardens, Beach bure, Tennis courts, Tour/activities desk, Beach.3. Relationship with Fish Fiji Limited and other concessions. STANDARDS AND PROCEDURESDEPARTMENT: ACTIVITIES JOB CATEGORY: TOUR DESK ATTENDANTHEAD: G. M. APPROVAL: DATE: TASK: KNOWING THE TOURS OFFEREDSTANDARD: EACH EMPLOYEE
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