【文章內(nèi)容簡(jiǎn)介】 代表和其他人員的角色和職責(zé)，解釋如何通知顧客每個(gè)人的姓名/職務(wù)/電話號(hào)碼和郵箱地址的程序。范圍: 適用于所有供應(yīng)商。供應(yīng)商職責(zé):供應(yīng)商應(yīng)給顧客供應(yīng)商質(zhì)量和質(zhì)量部提供以下信息(姓名、職務(wù)、通信地址、電話號(hào)碼、傳真號(hào)碼和郵箱地址)。注: 顧客的供應(yīng)商質(zhì)量工程師是質(zhì)量問(wèn)題的第一聯(lián)系人。：此人是質(zhì)量工程師或/和質(zhì)量部經(jīng)理，他是所有質(zhì)量問(wèn)題的第一聯(lián)系人。職責(zé)包括: 保持運(yùn)行系統(tǒng) 報(bào)告并提出解決方案 協(xié)調(diào)遏制問(wèn)題 在與顧客進(jìn)行的會(huì)議/試裝/投產(chǎn)過(guò)程中代表供應(yīng)商A2. 供應(yīng)商質(zhì)量經(jīng)理或同等職務(wù)人員A3. 一班，二班，和三班的聯(lián)系人:顧客可直接聯(lián)系生產(chǎn)質(zhì)量控制人員。他們負(fù)責(zé)防止不合格產(chǎn)品并在幾個(gè)小時(shí)內(nèi)向顧客提交糾正措施。 A4. 不合格產(chǎn)品聯(lián)系人:此人為不合格產(chǎn)品退貨的第一聯(lián)系人。A5. 新項(xiàng)目質(zhì)量聯(lián)系人:此人負(fù)責(zé)協(xié)調(diào)新項(xiàng)目的試裝和投產(chǎn)。A6. 保修聯(lián)系人:此人負(fù)責(zé)接收、調(diào)查顧客退還的保修零部件，并作出報(bào)告。 1  It is acceptable for the same contact name to appear more than once but there shall be at least two contacts. The supplier shall provide quality contact information to the customer with names, titles, office phone numbers, pager numbers, home phones numbers and addresses. The contact list shall be provided to the customer within one week of being informed that have been selected to provide the parts/ponents. The supplier shall create and maintain an organization chart and provide copy to the customer. The supplier shall notify the customer within three working days of any changes to contact information.B. QUALITY GATE PART RISK ASSESSMENT B1. At each Quality Gate and as requested, Supplier Representative will submit a Status Summary of the required SQAP elements for each part or family of parts. At a minimum the supplier shall plete the elements listed for each quality gate, to support the vehicle program schedule.PART Green, YELLOW and Red Risk Assessment “G” Green – Pass: Complete fulfillment of all deliverables. Continue to next gate as plannedΔ “Y” – Yellow – All requirements/objectives not met and issues exist. A corrective action plan is secured and have confidence toward a successful oute. X “R” Red – Does not pass: The current status of the Deliverable does not fulfill the target Need a detail Action Plan for each ‘Red” deliverable.For “Does not Pass”, identify root cause of process failures, identify systemic process issues, and review with the Customer the action plan.REPORTS:Supplier shall develop status reports listing each of the elements for the regular team and management assessment meetings.Some of the report assessment questions are listed in the key elements that includes (Part Inspection Standard, PFMEA, Error Mistake Proofing, Control Plan, Layered Process Audit, Line Speed Demonstration and Part Submission Warrant.At the minimum, there shall be a Management Status Review at each of the Quality Gates.In addition, the Customer will prepare reports for the Quality Gates Review using the appropriate TIP LEVELS applied to the CDS Quality Gate Criteria.FORMS:Supplier Contact form is included in the attached CD 2 2 同一個(gè)聯(lián)系人可以出現(xiàn)一次以上，但應(yīng)至少指派兩個(gè)聯(lián)系人。 供應(yīng)商應(yīng)為顧客提供質(zhì)量聯(lián)系人的各種信息，包括姓名、職務(wù)、辦公室電話、呼機(jī)號(hào)碼、家庭電話和郵箱地址。供應(yīng)商在被選中后一周內(nèi)應(yīng)向顧客提供聯(lián)系人信息。 供應(yīng)商應(yīng)制作并保存組織機(jī)構(gòu)圖，并提供復(fù)印件給顧客。 若聯(lián)系人信息有任何變動(dòng)，供應(yīng)商應(yīng)在三個(gè)工作日內(nèi)通知顧客。B. 質(zhì)量門零件風(fēng)險(xiǎn)評(píng)估B1. 當(dāng)位于每個(gè)質(zhì)量門上，供應(yīng)商代表將按照要求提交每個(gè)零件或每套零件的SQAP要素狀態(tài)概要。供應(yīng)商應(yīng)至少完成每一質(zhì)量門包含的要素以支持整車項(xiàng)目進(jìn)度。零件 綠色、黃色和紅色風(fēng)險(xiǎn)評(píng)估 “G” – 綠色 –通過(guò)：完全實(shí)現(xiàn)所有輸出要求，按計(jì)劃向下一個(gè)質(zhì)量門推進(jìn)。Δ “Y” – 黃色 –所有要求/目標(biāo)未滿足且存在問(wèn)題。 糾正行動(dòng)計(jì)劃被引入并有信心產(chǎn)生成功的輸出。 X “R” – 紅色 – 未通過(guò)：目前輸出未達(dá)到既定要求，需要為每個(gè)“紅色”輸出制定詳細(xì)的措施計(jì)劃。對(duì)于“未通過(guò)”項(xiàng)，將識(shí)別過(guò)程失效的根本原因，識(shí)別系統(tǒng)性的過(guò)程問(wèn)題并與顧客一起評(píng)審措施計(jì)劃。報(bào)告:供應(yīng)商應(yīng)向定期舉行的小組及管理評(píng)估會(huì)議提交各要素進(jìn)展?fàn)顟B(tài)報(bào)告。報(bào)告中所應(yīng)評(píng)估的某些問(wèn)題已在一些關(guān)鍵要素中列出，這些要素包括零件檢驗(yàn)標(biāo)準(zhǔn)、PFMEA、防誤防錯(cuò)、控制計(jì)劃、逐層過(guò)程審核、生產(chǎn)線節(jié)拍演示和零件提交保證。至少，在每個(gè)質(zhì)量門應(yīng)進(jìn)行管理狀況評(píng)審。此外，顧客將用CDS 。表格:供應(yīng)商聯(lián)絡(luò)清單在附帶CD中 2 SUPPLIER QUALITY ASSURANCE PROCESS (SQAP)ELEMENT “2”– SUPPLIER QUALITY ASSURANCE SCHEDULE (SQAS)PURPOSE: The purpose of the (SQAS) is to provide a schedule of the manufacturing and quality control activities necessary to assure the quality of parts for Volume Production. This schedule shall show the relationship of the supplier production preparation activities to the customer’s master schedule. This schedule should be prepared by a crossfunctional team that includes at minimum Supplier, Supplier Quality and Engineering organizations. SCOPE: Applies to all suppliers.The schedule should span the time between the issuance of the production drawing to three months after the start of volume production or Part Approval, whichever occurs later. For parts manufactured for export from China the time schedule may be different SUPPLIER RESPONSIBILITIES:Suppliers are required to prepare a Supplier Quality Assurance Schedule (SQAS) for each Tier I, as well asdirect supply subponents. The SQAS shall include the following:A Header: Includes:Supplier Information (Supplier name, Supplier Code, Part Number, Contact name, Model Code and Revision Record). This information except Revision record will be provided by the Customer.B Build Phase and MRD (Material Required Date) dates and includes the following:Name of build (S0, S1, S2, and V1), Build Dates, MRD (Material Required Date), of vehicles that will be built during the build phase, and of days of the build. This information will be provided by the Customer.C Customer Master Schedule:Build Phases and the Quality Gates and includes the following:Timing for S0, S1, S2, V1 and the Quality Gates. This information will be provided by the Customer.D SQAP Divisions:The divisions are: Management, Standards, Process Quality Assurance, Product Quality Assurance and Field.E Legend: Includes Customer Lead and Customer phase. 3 供應(yīng)商質(zhì)量保證程序 (SQAP)要素 “2”– 供應(yīng)商質(zhì)量保證進(jìn)度計(jì)劃(SQAS)目的: SQAS即為供應(yīng)商制定的必要的生產(chǎn)及質(zhì)量控制活動(dòng)的進(jìn)度計(jì)劃，以此來(lái)確保批量生產(chǎn)中的零件質(zhì)量。此進(jìn)度計(jì)劃應(yīng)體現(xiàn)供應(yīng)商生產(chǎn)準(zhǔn)備活動(dòng)與顧客總計(jì)劃的相互關(guān)系。它由橫向跨部門職能小組制定，該小組至少由供應(yīng)商、供應(yīng)商質(zhì)量管理部門和產(chǎn)品工程部門組成。 范圍: 適用