【文章內(nèi)容簡介】 .........................................................160 質(zhì)量管理措施 ................................................................................................................................161 質(zhì)量控制流程 ................................................................................................................................162 項目變更管理 ................................................................................................................................162 項目溝通協(xié)調(diào) ........................................................................................................................................163 溝通措施 ........................................................................................................................................164 沖突因素 ........................................................................................................................................164 解決沖突 ........................................................................................................................................165 項目風(fēng)險管理 ........................................................................................................................................166 風(fēng)險評估 ........................................................................................................................................167 風(fēng)險應(yīng)對 ........................................................................................................................................168 風(fēng)險跟蹤 ........................................................................................................................................169 風(fēng)險管理組織 ................................................................................................................................170 小結(jié) ................................................................................................................................................170 項目現(xiàn)場管理 ........................................................................................................................................171第 7 章 測試驗收方案 .............................................................................................................................173 驗收標(biāo)準(zhǔn) ................................................................................................................................................173 功能項測試 ....................................................................................................................................173 業(yè)務(wù)流程測試 ................................................................................................................................173 容錯測試 ........................................................................................................................................173 安全性測試 ....................................................................................................................................173 性能測試 ........................................................................................................................................174 易用性測試 ....................................................................................................................................174 適應(yīng)性測試 ....................................................................................................................................174上海銀行客服平臺 項目微信服務(wù)平臺項目建議書 深圳市云軟信息技術(shù)有限公司 CopyRight169。 第 5 頁 /共 206 頁 文檔測試 ........................................................................................................................................174 用戶有特別要求的測試 ................................................................................................................175 測試用例編寫方案及標(biāo)準(zhǔn) ....................................................................................................................175 編寫原則 ........................................................................................................................................175 衡量測試用例設(shè)計的質(zhì)量標(biāo)準(zhǔn) ....................................................................................................175 測試用例與開發(fā)的對應(yīng)關(guān)系約定 ................................................................................................176 測試用例類型約定 ........................................................................................................................176 測試階段、類型與執(zhí)行角色的關(guān)系約定 ....................................................................................176 測試用例清單 ................................................................................................................................177 測試策略 ................................................................................................................................................177 數(shù)據(jù)和數(shù)據(jù)庫完整性測試 ............................................................................................................177 接口測試 ........................................................................................................................................178 集成測試 ........................................................................................................................................178 系統(tǒng)測試 ........................................................................................................................................179 用戶界面測試 ................................................................................................................................180 壓力測試 ........................................................................................................................................181 負(fù)載測試 ........................................................................................................................................182 強度測試 ..........................................................................................................................