【文章內(nèi)容簡(jiǎn)介】 .........................................................160 質(zhì)量管理措施 ................................................................................................................................161 質(zhì)量控制流程 ................................................................................................................................162 項(xiàng)目變更管理 ................................................................................................................................162 項(xiàng)目溝通協(xié)調(diào) ........................................................................................................................................163 溝通措施 ........................................................................................................................................164 沖突因素 ........................................................................................................................................164 解決沖突 ........................................................................................................................................165 項(xiàng)目風(fēng)險(xiǎn)管理 ........................................................................................................................................166 風(fēng)險(xiǎn)評(píng)估 ........................................................................................................................................167 風(fēng)險(xiǎn)應(yīng)對(duì) ........................................................................................................................................168 風(fēng)險(xiǎn)跟蹤 ........................................................................................................................................169 風(fēng)險(xiǎn)管理組織 ................................................................................................................................170 小結(jié) ................................................................................................................................................170 項(xiàng)目現(xiàn)場(chǎng)管理 ........................................................................................................................................171第 7 章 測(cè)試驗(yàn)收方案 .............................................................................................................................173 驗(yàn)收標(biāo)準(zhǔn) ................................................................................................................................................173 功能項(xiàng)測(cè)試 ....................................................................................................................................173 業(yè)務(wù)流程測(cè)試 ................................................................................................................................173 容錯(cuò)測(cè)試 ........................................................................................................................................173 安全性測(cè)試 ....................................................................................................................................173 性能測(cè)試 ........................................................................................................................................174 易用性測(cè)試 ....................................................................................................................................174 適應(yīng)性測(cè)試 ....................................................................................................................................174上海銀行客服平臺(tái) 項(xiàng)目微信服務(wù)平臺(tái)項(xiàng)目建議書(shū) 深圳市云軟信息技術(shù)有限公司 CopyRight169。 第 5 頁(yè) /共 206 頁(yè) 文檔測(cè)試 ........................................................................................................................................174 用戶(hù)有特別要求的測(cè)試 ................................................................................................................175 測(cè)試用例編寫(xiě)方案及標(biāo)準(zhǔn) ....................................................................................................................175 編寫(xiě)原則 ........................................................................................................................................175 衡量測(cè)試用例設(shè)計(jì)的質(zhì)量標(biāo)準(zhǔn) ....................................................................................................175 測(cè)試用例與開(kāi)發(fā)的對(duì)應(yīng)關(guān)系約定 ................................................................................................176 測(cè)試用例類(lèi)型約定 ........................................................................................................................176 測(cè)試階段、類(lèi)型與執(zhí)行角色的關(guān)系約定 ....................................................................................176 測(cè)試用例清單 ................................................................................................................................177 測(cè)試策略 ................................................................................................................................................177 數(shù)據(jù)和數(shù)據(jù)庫(kù)完整性測(cè)試 ............................................................................................................177 接口測(cè)試 ........................................................................................................................................178 集成測(cè)試 ........................................................................................................................................178 系統(tǒng)測(cè)試 ........................................................................................................................................179 用戶(hù)界面測(cè)試 ................................................................................................................................180 壓力測(cè)試 ........................................................................................................................................181 負(fù)載測(cè)試 ........................................................................................................................................182 強(qiáng)度測(cè)試 ..........................................................................................................................