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m nowadays, we make every effort to protect our customers. ? On this accasion, we would like to refund you $375. ? And we look forward to seeing you on board one of our planes in the future. ? Yours sincerely Travel arrangements Hotel amenities Which one is the most important? ? Lift Jacuzzi (按摩浴缸 ) ? Mini bar hair dryer ? Fitness room 健身室 ? Free newspapers ? Air conditioning ? Swimming pool ? Conference room ? Translation services ? Directdial telephone ? Room service ? Inter connection ? Laundry service ? Restaurant ? Stateoftheart gym ? Sports facilities: indoor and outdoor swimming pools, tennis courts, ninehole golf course ? Secretary and translation services ? Business support: puters, printers and scanners, highspeed inter access, photocopying and faxing facilities ? 24hour multilingual concierge service ? Airline reservations ? Inter broadband access ? Directdial multiline telephones with voice mail ? Dear Mr Rogers, ? We are looking for a hotel to host our marketing conference from 23/06 to 26/06, with about 20 people attending. We will need one conference room with a puter for PPT. We won’t need an inter connection. We will need fullboard, singleroom acmodation for everyone attending,