【文章內(nèi)容簡介】 ................................................................................................................................120 測試計劃 ................................................................................................................................................................120 測試設計與測試案例 ............................................................................................................................................120 系統(tǒng)測試實施 ........................................................................................................................................................120 測試工作暫停、停止、啟動的條件 ....................................................................................................................121 系統(tǒng)測試報告 ........................................................................................................................................................121 應用系統(tǒng)初始化 ....................................................................................................................................................121 試運行 ....................................................................................................................................................................122 項目實施計劃 ................................................................................................................................................................122 項目實施路線圖 ............................................................................................................................................................123 類似項目經(jīng)驗 ................................................................................................................................................................1307 項目組織結構 ...............................................................................................................................................................131 項目組織構架 ............................................................................................................................................................131 項目組人員名單及職責 ............................................................................................................................................131 主要人員簡歷 ............................................................................................................................................................1328 培訓及后續(xù)咨詢及保修維護能力 .................................................................................................................................143 培訓與知識轉移 ............................................................................................................................................................143 培訓總則 ................................................................................................................................................................143 培訓內(nèi)容與課程 ....................................................................................................................................................144 培訓課程計劃表 ....................................................................................................................................................144 售后服務體系 ................................................................................................................................................................145 普元 BPS 解決方案的實施保障 ............................................................................................................................145 保修期限 ................................................................................................................................................................149 技術支持及故障響應 ............................................................................................................................................149 保障措施 ................................................................................................................................................................150 現(xiàn)場協(xié)助 ................................................................................................................................................................150 分發(fā) PTF 和微代碼 ................................................................................................................................................150 廠商支持 ................................................................................................................................................................150 廠商維護承諾 ........................................................................................................................................................150 預防性維護計劃 ....................................................................................................................................................151 贈送服務 ................................................................................................................................................................151 系統(tǒng)備件 ................................................................................................................................................................151 支持及維護范圍 ....................................................................................................................................................152 支持及維護內(nèi)容 ....................................................................................................................................................152 建立完善的工程和維護檔案 ................................................................................................................................1549 交付成果和驗收 ...........................................................................................................................................................15410 附錄 .................................................................................................