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ility, persistence, and achievement orientationpredicts job performance in a number of jobs ? emotional stability情緒 穩(wěn)定 calmness, enthusiasm, security 平和 /熱情 /安全 ? openness to experience開放 經(jīng)驗 imaginativeness, artistic sensitivity, and intellectualism – predicts training petency 169。 Prentice Hall, 2022 1415 169。 Prentice Hall, 2022 1416 人格特質(zhì) 許多人相信了解人格特征很重要 : 1,人格特征影響個體的社會交往和處理問題的方式方法 。 2,幫助管理者選擇與某種具體工作相匹配的員工 。 3,人格緯度與工作績效存在重要關(guān)系 。 4,在理解人格和預(yù)測個體行為方面 ,MBTI是很好的工具 。 5,大五模型提供了一個研究的人格框架 。 Emotional Intelligence (EI)情緒 智力 :對人格研究提供新解 – assortment of noncognitive skills capabilities, and petencies that influence a person’s ability to succeed in coping with environmental demands and 非認(rèn)知的技能 /潛能和素質(zhì)的范疇 ,影響一個人能否成功面對環(huán)境的要求和壓力 ? selfawareness 自我 意識 aware of what you’re feeling ? selfmanagement 自我管理 ability to manage one’s emotions ? selfmotivation 自我 激勵 persistence in the face of setbacks ? Empathy 體會情感 ability to sense how others are feeling ? social skills 社會 技能 ability to handle the emotions of others – EI related to performance at all anizational levels ? especially relevant to performance in jobs requiring social interaction 對那些需要社會交往活動的工作很重要 Personality (cont.) 1417 Personality (cont.) Predicting Behavior from Personality Traits有 五種人格特質(zhì)被證明在解釋組織中的個體行為方面是最有力的 – Locus of Control 控制點 ? Internals 內(nèi) 控型 believe that they control their own destiny 命運 ? externals 外 控型 believe their lives are controlled by outside forces – less satisfied and involved with their jobs – more alienated from the work setting – Machiavellianism 馬 基雅維利 people who are high on this trait: ? are pragmatic, maintain emotional distance, believe that ends can justify the means 實際 /對人保持情感距離 ,相信結(jié)果證明手段 ? are productive in jobs that require bargaining and have high rewards for success 169。 Prentice Hall, 2022 1418 Predicting Behavior from Personality Traits (cont.) – SelfEsteem degree of liking for oneself ? related to expectations for success自尊 與成功成正相關(guān) ? high selfesteem individuals – will take risks in job selection – more satisfied with their jobs ? low selfesteem individuals susceptible 容易 受到影響 to social influence – SelfMonitoring 自我監(jiān)控 ability to adjust one’s behavior to situational factors ? high selfmonitors can present striking明顯 contradictions between their public persona and their private selves Personality (cont.) 169。 Prentice Hall, 2022 1419 Predicting Behavior from Personality Traits (cont.) – RiskTaking 冒險性 affects time required to make a decision ? how much information is required before making a choice Personality Types in Different Cultures不同 文化下的人格類型 – a country’s culture can influence dominant personality characteristics of its people – ., national cultures differ in the strength of locus of