【正文】 異、文化差異以及審美情趣差異。此外，“無(wú)論是什么形式的商務(wù)英語(yǔ)信函寫(xiě)作，都需要體現(xiàn)一個(gè)很重要的原則：‘You―Attitude’。你誠(chéng)摯的二、確認(rèn)達(dá)成的協(xié)議 Confirming agreements reached Mr/Mrs,Last Friday, when we were discussing the problems of suggested that I simply mail you a report each month on thenumber of return by customers rather than send thedefective containers to plan to put this into effect at , I first wantto make sure that I understand you I don’thear from you within the ing week, I’ll assume that faithfully尊敬的先生/小姐，上周五，我們討論了次品集裝箱的問(wèn)題，你建議我只需把顧客每月退回的次品集裝箱的數(shù)量寫(xiě)個(gè)報(bào)告給你，而不是直接退集裝箱。但是根據(jù)西方國(guó)家函電書(shū)籍作者普遍的看法，所謂COURTESY是“客氣而又體諒人”的意思。I love European parks and 。People working at all levels should be 。因此，寫(xiě)信要力求長(zhǎng)話(huà)短說(shuō)，刪去不必要的形容詞，如下列句子中的形容詞或副詞刪去后并不影響句子的原意： The proposal is under(active) answer is(definitely) would(rather)think the fare is too (true)facts are as stated.(三)要注意每句句子的長(zhǎng)短例如：“We would like to know whether you would allow us to extend the time of shipment for twenty days, and if you would be so kind as to allow us to do so, kindly give us your reply by cable without delay.” 這句話(huà)過(guò)分“客氣”，使句子過(guò)長(zhǎng)而不清楚。即在網(wǎng)上或平時(shí)學(xué)生的信函寫(xiě)作中找到具有代表性的錯(cuò)誤，讓同學(xué)們來(lái)找出錯(cuò)誤，分析錯(cuò)誤原因，并改正錯(cuò)誤，這樣加深學(xué)生們的印象，有利于避免在商務(wù)英語(yǔ)信函寫(xiě)作中犯類(lèi)似的錯(cuò)誤。（3）準(zhǔn)確性。商務(wù)英語(yǔ)信函在貿(mào)易往來(lái)中既是促成交易的交易雙方溝通的手段，也可以作為交易的重要憑證，因此，商務(wù)英語(yǔ)信函寫(xiě)作教學(xué)十分重要。這些差異都會(huì)影響你這封商務(wù)信函是否成功。也就是處處為對(duì)方著想，讓對(duì)方感到親切，與對(duì)方拉近距離，使其感覺(jué)到要傳達(dá)的信息更易于接受。我計(jì)劃立即付諸現(xiàn)實(shí)。有的作者還把 COURTESY和POLITENESS這兩個(gè)同義詞做了比較，認(rèn)為：POLITENESS的客氣只是表現(xiàn)在文章的語(yǔ)句上，而COURTESY則表現(xiàn)在對(duì)對(duì)方的“體諒”，例如：a)We have received with many thanks your letter of , and we take the pleasure of sending you latest wish to draw your attention to a special offer, which we have made in it.[polite]b)you will be particularly interested in a special offer on page 5 of the latest catalog enclosed, which you requested in your letter of ought to。someone who maintains the grounds(of an estate or park or athletic field).保管維修(莊園、公園或運(yùn)動(dòng)場(chǎng)的)地面的人。I can organize my time 。)(二)要長(zhǎng)話(huà)短說(shuō)，避免羅嗦通常商業(yè)人士每天需要閱讀大量的書(shū)信，對(duì)開(kāi)門(mén)見(jiàn)山，長(zhǎng)話(huà)短說(shuō)，直接切題的信特別歡迎。（3）找錯(cuò)法。在跨文化商貿(mào)交際中，一定要注意商貿(mào)信函的時(shí)間和效率，并且要結(jié)合交易雙方的文化背景和習(xí)俗，并且考慮到交易雙方所處的時(shí)區(qū)的差異，避免會(huì)錯(cuò)意或發(fā)出誤導(dǎo)信息?？缥幕虅?wù)交際在國(guó)際貿(mào)易中起著重要作用?！币虼?，掌握商務(wù)英語(yǔ)信函的特點(diǎn)進(jìn)行寫(xiě)作尤為重要?！被谏虅?wù)英語(yǔ)信函的以上五個(gè)特點(diǎn)，商務(wù)英語(yǔ)信函寫(xiě)作應(yīng)遵循“7C”原則，即禮貌原則（Courtesy）、體諒原則（Consideration）、完整原則（Completeness）、清楚原則（Clarity）、簡(jiǎn)潔原則（Conciseness）、具體原則（Concreteness）、正確原則（Correctness）。但我想確認(rèn)我理解正確，到下周為止，如我不能收到你的來(lái)信，我即認(rèn)為你沒(méi)有異議。Perhaps you could…… Your letter is not clear at all。A small house on the grounds of an estate or a park, used by a caretaker or ，供管理員或看門(mén)人使用The keeper of a royal forest or The bottom of our garden verges on the 。The management wants screw