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溝通與人際關(guān)系(3)(留存版)

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【正文】 ?授權(quán)明細(xì)表 ?年度工作計劃 書 : ; :; : Interpersonal Communication ? Oral Communication ? Advantages: Speed and feedback. ? Disadvantage: Distortion of the message. ? Written Communication ? Advantages: Tangible and verifiable. ? Disadvantages: Time consuming and lacks feedback. ? Nonverbal Communication ? Advantages: Supports other munications and provides observable expression of emotions and feelings. ? Disadvantage: Misperception of body language or gestures can influence receiver’s interpretation of message. Source: Robbins, S. T. Organizational behavior(10th ed.). New Jersey: Pearson Education Inc., 2021. : ; :; : Types of Nonverbal Cues Body motion Gestures, facial expressions, eye behavior, etc. Personal physical characteristics Paralanguage Use of space Physical environment Time Body shape, posture, body or breath odors, hair color, skin color, etc. Voice qualities, speech habits, laughing, etc. Ways people use and perceive space. Building and room design, furnishings, etc. Use of time, cultural differences in time perceptions. TYPE OF CUE EXPLANATION AND EXAMPLES Hellriegel, D., Slocum, Jr., J. W., amp。 : ; :; : 人際關(guān)係的種類 防衛(wèi)性人際關(guān)係 ? 對人懷疑 ? 不能自我接受,害怕被人了解 ? 不敢與人建立親密關(guān)係,缺乏知己,人際關(guān)係差 ? 自信心低 ? 情緒壓抑、受挫折無朋友發(fā)洩支持 ─產(chǎn)生心理疾病 ? 害怕別人對他好 開放、坦誠式人際關(guān)係 ? 有自信心 ? 能自我接受,敢面對自己 ? 不怕被人了解,不怕表現(xiàn)自己感情、缺點,能坦誠與人交往 ? 能與人分享榮耀、經(jīng)驗 ─易與人合作、爭團體榮譽、對
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