【正文】
星級(jí)度假酒店目標(biāo)客戶群分析(問卷分析、資料分析) 高星級(jí)度假酒店客戶群 高星級(jí)度假酒店客戶群特征分析(主要是心理分析)(五)高星級(jí)度假酒店品牌傳播策略品牌傳播的環(huán)境分析高星級(jí)度假酒店品牌傳播策略(六)研究結(jié)論與展望參考文獻(xiàn)[1] Laurence Bernstein. Luxury and the Hotel Brand : Art, Science, or Fiction? Cornell Hotel and Restaurant Administration Quarterly 1999 40: 47 [2] Lisa Wood. Brands and brand equity: definition and management. Management Decision 38/9 [2000] 662669[3] Richard G. Netemeyer , Balaji Krishnan, Chris Pullig, Guangping Wang,Mehmet Yagci, Dwane Dean, Joe Ricks, Ferdinand Wirth.Developing and validating measures of facets of customerbased brand equity. Journal of Business Research 57 (2004) 209–224 [4] Ru168。 HongBumm Kim. Measuring Customer based Restaurant Brand Equity Investigating the Relationship between Brand Equity and Firms’ Performance. 2004 CORNELL UNIVERSITY Volume 45, Issue 2 115131[ ] 白長虹.西方的顧客價(jià)值研究及其實(shí)踐啟示[J].南開管理評(píng)論,2001,2:5155[6] . 長沙通信職業(yè)技術(shù)學(xué)院學(xué)報(bào),2007,Vo1.6 No.