【正文】
遵守道德 DEMONSTRATE DIPLOMACY / TACT 展現(xiàn)外交 /機(jī)智 GET 360 DEGREE FEEDBACK 獲得 360度反饋 ASSUME RESPONSIBILITY 獲得 360度反饋 INFLUENCE OTHERS TO FOLLOW 影響他人追隨 GUIDE OTHERS TO SUCCESS 引導(dǎo)別人成功 CONTRASTS 對(duì) 比 MANAGERS 經(jīng)理人 ? FOCUS ON TASKS 聚焦任務(wù) ? ADMINISTER 管理 ? STABILITY 穩(wěn)定 ? RULES/CONTROL 規(guī)則 /控制 ? ASK HOW, WHEN 詢問如何、何時(shí) ? SHORTRANGE 近程 ? DO THINGS RIGHT 做正確的事 LEADERS 領(lǐng)導(dǎo) ? FOCUS ON PEOPLE 以人為本 ? DEV. A VISION 發(fā)展和愿景 ? INNOVATE, CHANGE 創(chuàng)新、改變 ? VALUES/TRUST 價(jià)值 /信任 ? ASK WHAT, WHY 詢問什么、為什么 ? LONGRANGE 遠(yuǎn) 程 ? DO RIGHT THINGS 做正確的事 THE GALLUP SURVEY 蓋勒普調(diào)查 ? RESULTS OF A 29 YEAR SURVEY OF SUCCESSFUL MANAGERS ? 對(duì)成功經(jīng)理們進(jìn)行 29年調(diào)查的結(jié)果 ? FINDINGS CONDENSED INTO 12 QUESTIONS ? 調(diào)查結(jié)果被濃縮為 12個(gè)問題 ? QUESTIONS APPLY TO MANAGERS, LEADERS AND THEIR WORKERS ? 針對(duì)經(jīng)理人、領(lǐng)導(dǎo)人及其員工設(shè)計(jì)問題 ? PRAISE AND RECOGNITION ARE POWERFUL FORCES ? 贊美和認(rèn)可是強(qiáng)大的力量 ? FINDINGS POINT TO NEEDS AND FEELINGS OF EMPLOYEES ? 調(diào)查結(jié)果指向員工的需要和感受 WORKPLACE REVOLUTION 工作場(chǎng)所的革命 ? No lifetime employment 沒有終生就業(yè) ? End of corporate responsibility 公司責(zé)任結(jié)束 ? Beginning of individual responsibility 個(gè)人責(zé)任開始 ? Job can change 4 5 times 工作可以變換 4 5次 ? Need to learn more, add value to what we can bring to the NEXT employer 需要了解更多我們可以帶給未來雇主的附加值 ? Pressure to reinvent yourself ? 重新設(shè)計(jì)自己的壓力 ? Need to tap pool of women ? 需要開發(fā)女性員工 ORGANIZATIONS HAVE CHANGED 組織已經(jīng)變化 ? FEWER LEVELS IN ORGANIZATIONS ? 組織中的級(jí)別少了 ? LESS BUREAUCRATIC ? 官僚作風(fēng)減少 ? MORE DECENTRALIZED ? 權(quán)利更加 分散 ? EXPECTATION THAT ALL LEVELS WILL LEAD AND MANAGE ? 各級(jí)期望領(lǐng)導(dǎo)和管理 ? PERFORMANCE DATA WIDELY AVAILABLE ? 性能 數(shù)據(jù)廣泛得到利用 ? CUSTOMER FOCUSED ? 以客戶為中心 ? TRAINING AVAILABLE TO ALL ? 對(duì)所有員工的培訓(xùn) NEW WORKFORCE 新的勞動(dòng)力 ? MORE INDEPENDENT 更獨(dú)立 ? MORE SELFRELIENT 自我 更加平和 ? MORE FOCUS ON LIFE ISSUES 更專注于生活問題 ? MORE CREATIVE 更具創(chuàng)意 ? EXPECT RECOGNITION 期望得到認(rèn)可 ? EXPECT CHANGING 期望改變 ? VERY DEMANDING 企圖心強(qiáng) SUCCESSFUL COMPANIES OF THE 21ST CENTURY 21世紀(jì)的成功公司 ? LEARNING ORGANIZATIONS 學(xué)習(xí)型組織 ? NEW PARTNERSHIPS 新的伙伴關(guān)系 ? SEEK STRATEGIC ADVANTAGES 尋求戰(zhàn)略優(yōu)勢(shì) ? FOREVER CHANGING 永遠(yuǎn)改變 ? COACHING NEW LEADERS 輔導(dǎo) 新一屆領(lǐng)導(dǎo)人 ? SEEING OPPORTUNITIES 看到機(jī)會(huì) ? FOCUS ON SUSTAINABILITY 注重可持續(xù)性 ? FOCUS ON QUALITY OF LIFE ISSUES 注重生活質(zhì)量問題 LEADERSHIP CHANGES 領(lǐng)導(dǎo)變革 ? Command and Control ….. Obsolete ? 命令和控制 ——過時(shí) ? Leadership from on high … Obsolete ? 從上至下的領(lǐng)導(dǎo) ——過時(shí) ? New Leadership needs new skill sets ? 新的領(lǐng)導(dǎo)需要新的技能組合 ? Improvisation/Inspiration/Cooperation ? 即興 /鼓勵(lì) /合作 ? Leadership attributes of Women fit well ? 女性領(lǐng)導(dǎo)特質(zhì)很適合 ? Cultivate great talent in employees ? 培養(yǎng)員工巨大才能 ? Not just Continuous Improvement, but … ? 不僅是持續(xù)改進(jìn),而是 …… ? Need to Inspire, Liberate and Achieve ? 需要鼓舞,釋放和完成 ? Playing leadership roles at all levels ? 在所有層級(jí)上都有領(lǐng)導(dǎo)角色 LEADERSHIP ROLES 領(lǐng)導(dǎo)者的角色 ? The Leader as Visionary 領(lǐng)導(dǎo)者有遠(yuǎn)見 ? The Leader as Problem Solver 領(lǐng)導(dǎo)人是問題解決者 ? The Leader as Team Builder 領(lǐng)導(dǎo)是團(tuán)隊(duì)建設(shè)者 ? The Leader as Manager 領(lǐng)導(dǎo)者是經(jīng)理人 ? The Leader as Communicator 領(lǐng)導(dǎo)人是傳播者 ? The Leaders as Power Distributor 領(lǐng)導(dǎo)人是有力的分銷商 ? The Leader as Liaison 領(lǐng)導(dǎo)者聯(lián)絡(luò)人 ? The Leader as Planner 領(lǐng)導(dǎo)者是規(guī)劃師 ? The Leader as Teacher or Coach 領(lǐng)導(dǎo)者是教師或教練 FATAL FLAWS 致命缺點(diǎn) ? INABILITY TO LEARN FROM MISTAKES 無法從錯(cuò)誤中學(xué)習(xí) ? POOR RELATIONSHIP BUILDING SKILLS (Aloof, Uncooperative) 建立關(guān)系的技巧貧乏(超然,不合作) ? LACK OF OPENNESS TO NEW IDEAS 面對(duì)新思路缺乏開放性 ? LACK OF ACCOUNTABILITY 缺乏責(zé)任 ? LACK OF INITIATIVE 缺乏主動(dòng)性 ? BEING PERCEIVED AS INEFFECTIVE 被視為無效 ? ACTING IRRESPONSIBLY 行動(dòng)不負(fù)責(zé)任 COMMUNICATION MODEL 通訊模型 ? MESSAGE, ENCODED 信息編碼 ? SENDER RECEIVE