【正文】 支持 ? Straightforward 直截了當(dāng) ? Dependable 可靠 ? Cooperative 合作 ? Determined 堅(jiān)決 ? Imaginative 想象力 ? Ambitious 雄心勃勃 ? Courageous 勇敢 ? Caring 愛(ài)心 ? Mature 成熟 ? Loyal 忠誠(chéng) ? Selfcontrolled 自我控制 ? Independent ? 獨(dú)立 BEHAVIORAL THEORIES 行為理論 ? FOCUS ON WHAT LEADERS DO 專(zhuān)門(mén)研究領(lǐng)導(dǎo)做什么 ? ADAPTING TO RIGHT KIND OF BEHAVIOR 適應(yīng)恰當(dāng)?shù)男袨? ? URGENCY OF PEARL HARBOR 珍珠港之急迫 ? WEST POINT TEACHING LEADERSHIP 西點(diǎn)講授領(lǐng)導(dǎo)課程 ? EFFECTIVE AND INEFFECTIVE LEADERS 有效和無(wú)效領(lǐng)導(dǎo) EARLY STUDIES 早期研究 ? AUTOCRATIC STYLE IMPACT 獨(dú)裁型領(lǐng)導(dǎo)影響 GREATER ABSENTEEISM 更高礦工率 GREATER TURNOVER 更高營(yíng)業(yè)額 MORE GRIEVENCES 更多監(jiān)工 NOT HIGHLY PRODUCTIVE 生產(chǎn)率不太高 UNHAPPY WORKERS 不快樂(lè)的員工 ? SUPPORTIVE STYLE IMPACT 支持型領(lǐng)導(dǎo)影響 MANAGERIAL/LEADERSHIP GRID 管理 /領(lǐng)導(dǎo)坐標(biāo) CONTINGENCIES LIFECYCLE THEORY 生命周期理論 WORKER MATURITY 工人成熟 度 ? PSYCHOLOGICAL MATURITY 心理成熟度度 persistent, independent, 持續(xù)的，獨(dú)立的， ? WORK RELATED MATURITY 與 工作相關(guān)的成熟度 previous experience, current knowledge 以往的經(jīng)驗(yàn)，目前的知識(shí)， FIEDLER 費(fèi)德勒 ? BASIC THEORY 基本理論 ? EVERY STYLE IS GOOD IF….. 每種風(fēng)格都是好的，只要 ….. ? SUCCESSFUL LEADERSHIP DEPENDS 成功的領(lǐng)導(dǎo)風(fēng)格視情況而定 ? HIGH LPC/LOW LPC 高級(jí) LPC/低級(jí) LPC OTHER STYLES 其他風(fēng)格 ? DEMOCRATIC STYLE 民主風(fēng)格 ? PACE SETTING STYLE 設(shè)定步伐風(fēng)格 ? COERSIVE STYLE 高壓風(fēng)格 ? AFFILIATIVE STYLE 加盟 風(fēng)格 ? DIRECTIVE STYLE 指令式風(fēng)格 ? AUTHORITATIVE 權(quán)威風(fēng)格 ? COACHING 教 練 ? SUPPORTIVE 支 持 PATH GOAL THEORY 路徑 目標(biāo)理論 ? MAIN FUNCTION OF LEADERS 領(lǐng)導(dǎo)的主要作用 to clarify and set goals, to remove obstacles, to help find the best path, to remove stress, to respect, encourage and support workers 闡明并設(shè)定目標(biāo)，排除障礙，幫助尋找最佳路徑，消除壓力，尊重、鼓勵(lì)和支持員工 ? BASED ON EXPECTANCY THEORY 基 于期望理論 ? LEADERSHIP STYLES 領(lǐng)導(dǎo)風(fēng)格 TRANSACTIONAL THEORY 交易理論 ? PROCESS OF GUIDING MOTIVATING 在過(guò)程中指導(dǎo)與推動(dòng) ? BY APPEALING TO EMPLOYEE’S SELFINTEREST 呼吁員工的自我利益 ? AS IN A BUSINESS TRANSACTION 當(dāng)作一項(xiàng)商業(yè)交易 ? BY OFFERING SOMETHING IN EXCHANGE 在交流中提供一些東西 ? BY RECOGNIZING WHAT WORKERS DESIRE FROM WORK 認(rèn)識(shí)到工人在工作有什么欲望 ? LINKING JOB PERFORMANCE TO VALUED REWARDS 將工作績(jī)效與評(píng)估的結(jié)果聯(lián)系起來(lái) ? AN APPEALING VISION OF A MORE DESIRABLE FUTURE BECOMES THE CATALYST FOR INSPIRING ALL TO WORK HARD TO REACH A COMMON GOAL 描述更合意未來(lái)的有吸引力的愿景是鼓舞所有人為共同目標(biāo)奮斗的強(qiáng)心劑 ? LEADERS CAN EXCITE AND INSPIRE WORKERS TO PUT OUT MORE EFFORT TO REACH GROUP GOALS 領(lǐng)導(dǎo)通過(guò)激勵(lì)鼓舞員工，使他們做出更多努力達(dá)到組織目標(biāo) ? VISION OFTEN RESULTS FROM COLLECTIVE PROCESS OF PARTICIPATION AND CONSULTATION 愿景通常是集體參與和磋商過(guò)程的產(chǎn)物 ? WORKERS ARE INSPIRED TO TRANSCEND THEIR OWN SELFINTERESTS FOR THE GOOD OF THE ORGANIZATION 員工受到鼓勵(lì)，將自身利益轉(zhuǎn)變?yōu)榻M織利益 ? BELIEFS, VALUES AND BEHAVORS ARE TRANSFORMED 被變革的利益，價(jià)值及行為 ? LEADERS AND FOLLOWERS RAISE EACH OTHER TO HIGHER LEVELS OF MORALITY AND MOTIVATION 領(lǐng)袖和追隨者互相提高道德和動(dòng)機(jī)以達(dá)到更高水準(zhǔn) ? INTELLECTUAL STIMULATION (achievement, growth, development build mitment to the Vision) ? 智力激勵(lì) (成就，成長(zhǎng)，開(kāi)發(fā)，對(duì)愿景的承諾 ) TRANSFORMATIONAL THEORY 變 革 理論 CHARISMATIC LEADERSHIP 魅力領(lǐng)導(dǎo) ? A MAGNETIC PERSONALITY 有吸引力的人格 ? AN INSPIRED ORATOR 有靈感的演講者 ? A VISIONARY WHO CAPTURES THE MOOD OF THE MOMEN 抓住眼前氣氛的預(yù)言家 ? SELFCONFIDENT, APPEAL TO HIGHER VALUES, ARTICULATE 自信，追求更高價(jià)值觀，說(shuō)話清晰 ? MODEL DESIRED BEHAVIOR 理想行為的楷模 ? WILLING TO TAKE RISKS FOR VISION 樂(lè)于承擔(dān)愿景的風(fēng)險(xiǎn) IMPACT OF CHARISMATIC LEADERS 有魅力領(lǐng)導(dǎo)人的影響 ? Usually positive impact, but can bee a liability 通常是正面的影響，但可以成為法律責(zé)任 ? Charismatic leadership qualities of the CEO result in 15 – 25% higher profitability 行政總裁的領(lǐng)導(dǎo)魅力，結(jié)果在 15 2 5％ ，有更高的盈利能力 ? People working for such leaders exert more effort, have higher loyalty, generate more ideas, and feel greater job satisfaction 人們?yōu)檫@些領(lǐng)導(dǎo)人工作會(huì)作出更大的努力、有更高的忠誠(chéng)度，產(chǎn)生更多的創(chuàng)意，并感受到更大的工作滿(mǎn)足感 ? Charismatic leaders 有魅力的領(lǐng)導(dǎo)人 DISPERSED LEADERSHIP 分散領(lǐng)導(dǎo) ? NEED TO DEVELOP LEADERSHIP SKILLS