【正文】 cation activities including internal quality audits.Management The supplier’s management with executive responsibility shall appoint a member of the supplier’s own management who, irrespective of other responsibilities, shall have defined authority for a) ensuring that a quality system is established, implemented and maintained in accordance with this international Standard, andb) reporting on the performance of the quality system to the supplier’s management for review and as a basis for improvement of the quality system.管理責任─品質政策─供貨商負經營責任之管理階層應界定并明文記載其對品質所持之政策，包含品質目標與對品質之承諾。f) 在內部組織機能中代表顧客的需求以對應QS9000的要求(即管制特性的選擇，設定品質目標，訓練，矯正與預防行動，產品設計與發(fā)展)。管理審查 本項管理審查應包括整體品質系統(tǒng)的所有要項，(預防行動)要項中所特別指定者。應采用客觀的流程來定義范圍及收集信息，包括收集信息的頻次及方式。顧客滿意 供貨商應制定一套決定顧客滿意的書面程序，程序包括決定的頻次及如何確保其客觀性和有效性。g. the clarification of standards of acceptability for all features and requirements, including those which contain a subjective element。品質規(guī)劃應與供貨商品質系統(tǒng)的所有其它要求一致，并以適合供貨商作業(yè)方法的格式將其文書化?？尚行詫彶榻Y果的記載須使用先期產品品質規(guī)劃和管制計劃參考手冊里的小組可行性承諾書。管制計劃包含附錄J管制計劃表格內的所有信息(細項)。供貨商應運用跨功能團的方式以發(fā)展管制計劃。持續(xù)改善 – 概述 – 供貨商應為所有的顧客持續(xù)不斷地改善品質、服務 (包括時效、交貨)及價格。備注：制程能力不足或續(xù)效不佳時，需執(zhí)行矯正行動()品質和生產力的改進 – 供貨商應明確定出對品質和生產力改進的機會，并報行適當?shù)母倪M計劃。 b) any difference between the contract or order requirements and those in the tender are resolved。記錄 合約審查的記錄應予維持()。General – The supplier shall establish and maintain documented procedures to control and verify the design of the product in order to ensure that the specified requirements are met. Use of Design Data – The supplier shall have a process to deploy information gained from Previous design projects to current and future projects of a similar nature.Design and Development Planning – The supplier shall prepare plans for each design and development activity. The plans shall describe or reference these activities, and define responsibility for their implementation. The design and development activities shall be assigned to qualified personnel equipped with adequate resources. The plans shall be updated, as the design evolves. Required Skills – The supplier’s design activity should be qualified in the following skills as appropriate：l Geometric dimensioning and tolerancing (GDamp。 d) 能夠違成顧客所有的要求，包括本文第2節(jié)的部份。Tooling Management – The supplier shall establish and implement a system for tooling management including：l Maintenance and repair facilities and personnel l Storage and recovery Setup l Tool change programs for perishable tools l Tool modification, including tool design documentationThe supplier shall provide appropriate technical resources for tool (see Glossary) and gage design, fabrication and full dimensional inspection. the supplier shall implement a system to track and followup on these activities if any of this work is subcontracted.NOTE：Tooling Management () is not required of warehouses or distributors.Contract Review – Element General – The supplier shall establish and maintain documented procedures for contract review and for the coordination of these activities.NOTE：The supplier is not requires to return signed Purchase Order Acknowledgements unless otherwise specified by the customer.Review – Before the submission of a tender, or the acceptance of a contract or order (statement of requirement), the tender, contract or order shall be reviewed by the supplier to ensure that　:a) the requirements are adequately defined and documented。對于那些只能用計數(shù)值數(shù)據(jù)來評估的產品特性和制程參數(shù)，在特性不符合前，持續(xù)改善是不可能的，如果計數(shù)質的結果不是零缺點時，則依定此為不合格產品(，)在此情況下，所謂改善意指矯正行動而非持續(xù)改善。工程變更的認認 – 供貨商負責驗證工程變更被適當?shù)拇_認。n 量產前─說明介于原型樣品和全面量產之間，所發(fā)生的各項尺寸量測、材料及性能測試等。錯誤防止 – 供貨商應于制程，設施，儀器，工模具等規(guī)劃過程中，使用適當?shù)腻e誤防止方法論?？尚詫彶?– 供貨商在簽定合約以生產產品之前，應對所規(guī)劃的產品探討及確認制造的可行性。但也可采用能達成本項意圖的類似技術。備注7：書面程序可參考對應那些界定作業(yè)如何執(zhí)行的工作指導書。 e. the identification of any measurement requirement involving capability the needed capability to be developed。數(shù)據(jù)和信息中所顯示之趨勢應與整體經營目標的的進展相比較，轉化成據(jù)以行動的信息以支持：1) 顧客相關問題解決方案的優(yōu)先級。這些目標和計劃的擬定需依據(jù)競爭產品的分析，汽車工業(yè)內外的標竿以及供貨商自身的商品。 管理審查 供貨商負經營責任之管理階層每隔規(guī)定期間應審查品質系統(tǒng)，且其間隔應足以確保品質系統(tǒng)持續(xù)適切與有效符合本國際標準要求及供應既定之品質政策及目標(參閱 )。組織─責任與授權─從事影響品質之管理、執(zhí)行與驗證等工作人員均應了以界定和明文記載其責任，授權與相互關系，尤其是那些需要組織賦予自由度和授權以從事下列活動之人員：a) 發(fā)起行動以預防任有關產品、流程、品質系統(tǒng)不合格情事的發(fā)生；備注：建議負有品質責任的人員，如需處理品質問題時，可被授予停止生產的權限。供貨商應確保該組織內之所有階層均了解、實施與維持此品質政策。備注：典型的組織機能包括：1. 工程／技術2. 制造／生產3. 工業(yè)工程4. 采購／物料管理5. 品質／可靠度6. 成本預估7. 產品服務8. 管理信息系統(tǒng)／數(shù)據(jù)處理9. 包裝工程10. 工模具工程／保養(yǎng)11. 市場及行銷12. 分包商(必要時)通知管理階層 當產品或制程無法符合特定要求時，該項信息應迅即通知負責與授權矯正行動的管理階層。這個計劃通?？赡馨铝羞m用項目：／設施計劃，企業(yè)，項目及其適當?shù)呢斣磍 Projected sales figures l Quality objectives l Customer satisfaction plansl Key internal quality and operational performance measurable l Health, Safety and Environmental issuesGoals and plans should cover shortterm (12 years) and longerterm(3 years or more). The goals and plans should be based on analysis of petitive products and on benchmarking inside and outside the automotive industry and the supplier’s modity. Methods to determine current and future customerexpectations shall be in place. An objective process shall be used to define the scope and collection information, including the frequency and methods of collection.Methods to track, update, revise, and review the plan shall be documented to ensure that the plan is followed and municated throughout the organization as appropriate. NOTE：Data and information should drive process improvement plans. NOTE：The supplier should provide means for employee empowerment in meeting business goals.Analysis and Use of Company Level Data – The supplier shall document trends in quality, operational performance (productivity, efficiency, effectiveness, cost of poor quality) and current quality levels for key product and service features. These should be pared with those of petitors and/or appropriate benchmarks. Trends in data and information should be pared with progress t