【正文】 cation activities including internal quality audits.Management The supplier’s management with executive responsibility shall appoint a member of the supplier’s own management who, irrespective of other responsibilities, shall have defined authority for a) ensuring that a quality system is established, implemented and maintained in accordance with this international Standard, andb) reporting on the performance of the quality system to the supplier’s management for review and as a basis for improvement of the quality system.管理責(zé)任─品質(zhì)政策─供貨商負經(jīng)營責(zé)任之管理階層應(yīng)界定并明文記載其對品質(zhì)所持之政策，包含品質(zhì)目標(biāo)與對品質(zhì)之承諾。f) 在內(nèi)部組織機能中代表顧客的需求以對應(yīng)QS9000的要求(即管制特性的選擇，設(shè)定品質(zhì)目標(biāo)，訓(xùn)練，矯正與預(yù)防行動，產(chǎn)品設(shè)計與發(fā)展)。管理審查 本項管理審查應(yīng)包括整體品質(zhì)系統(tǒng)的所有要項，(預(yù)防行動)要項中所特別指定者。應(yīng)采用客觀的流程來定義范圍及收集信息，包括收集信息的頻次及方式。顧客滿意 供貨商應(yīng)制定一套決定顧客滿意的書面程序，程序包括決定的頻次及如何確保其客觀性和有效性。g. the clarification of standards of acceptability for all features and requirements, including those which contain a subjective element。品質(zhì)規(guī)劃應(yīng)與供貨商品質(zhì)系統(tǒng)的所有其它要求一致，并以適合供貨商作業(yè)方法的格式將其文書化?？尚行詫彶榻Y(jié)果的記載須使用先期產(chǎn)品品質(zhì)規(guī)劃和管制計劃參考手冊里的小組可行性承諾書。管制計劃包含附錄J管制計劃表格內(nèi)的所有信息(細項)。供貨商應(yīng)運用跨功能團的方式以發(fā)展管制計劃。持續(xù)改善 – 概述 – 供貨商應(yīng)為所有的顧客持續(xù)不斷地改善品質(zhì)、服務(wù) (包括時效、交貨)及價格。備注：制程能力不足或續(xù)效不佳時，需執(zhí)行矯正行動()品質(zhì)和生產(chǎn)力的改進 – 供貨商應(yīng)明確定出對品質(zhì)和生產(chǎn)力改進的機會，并報行適當(dāng)?shù)母倪M計劃。 b) any difference between the contract or order requirements and those in the tender are resolved。記錄 合約審查的記錄應(yīng)予維持()。General – The supplier shall establish and maintain documented procedures to control and verify the design of the product in order to ensure that the specified requirements are met. Use of Design Data – The supplier shall have a process to deploy information gained from Previous design projects to current and future projects of a similar nature.Design and Development Planning – The supplier shall prepare plans for each design and development activity. The plans shall describe or reference these activities, and define responsibility for their implementation. The design and development activities shall be assigned to qualified personnel equipped with adequate resources. The plans shall be updated, as the design evolves. Required Skills – The supplier’s design activity should be qualified in the following skills as appropriate：l Geometric dimensioning and tolerancing (GDamp。 d) 能夠違成顧客所有的要求，包括本文第2節(jié)的部份。Tooling Management – The supplier shall establish and implement a system for tooling management including：l Maintenance and repair facilities and personnel l Storage and recovery Setup l Tool change programs for perishable tools l Tool modification, including tool design documentationThe supplier shall provide appropriate technical resources for tool (see Glossary) and gage design, fabrication and full dimensional inspection. the supplier shall implement a system to track and followup on these activities if any of this work is subcontracted.NOTE：Tooling Management () is not required of warehouses or distributors.Contract Review – Element General – The supplier shall establish and maintain documented procedures for contract review and for the coordination of these activities.NOTE：The supplier is not requires to return signed Purchase Order Acknowledgements unless otherwise specified by the customer.Review – Before the submission of a tender, or the acceptance of a contract or order (statement of requirement), the tender, contract or order shall be reviewed by the supplier to ensure that　:a) the requirements are adequately defined and documented。對于那些只能用計數(shù)值數(shù)據(jù)來評估的產(chǎn)品特性和制程參數(shù)，在特性不符合前，持續(xù)改善是不可能的，如果計數(shù)質(zhì)的結(jié)果不是零缺點時，則依定此為不合格產(chǎn)品(，)在此情況下，所謂改善意指矯正行動而非持續(xù)改善。工程變更的認認 – 供貨商負責(zé)驗證工程變更被適當(dāng)?shù)拇_認。n 量產(chǎn)前─說明介于原型樣品和全面量產(chǎn)之間，所發(fā)生的各項尺寸量測、材料及性能測試等。錯誤防止 – 供貨商應(yīng)于制程，設(shè)施，儀器，工模具等規(guī)劃過程中，使用適當(dāng)?shù)腻e誤防止方法論?？尚詫彶?– 供貨商在簽定合約以生產(chǎn)產(chǎn)品之前，應(yīng)對所規(guī)劃的產(chǎn)品探討及確認制造的可行性。但也可采用能達成本項意圖的類似技術(shù)。備注7：書面程序可參考對應(yīng)那些界定作業(yè)如何執(zhí)行的工作指導(dǎo)書。 e. the identification of any measurement requirement involving capability the needed capability to be developed。數(shù)據(jù)和信息中所顯示之趨勢應(yīng)與整體經(jīng)營目標(biāo)的的進展相比較，轉(zhuǎn)化成據(jù)以行動的信息以支持：1) 顧客相關(guān)問題解決方案的優(yōu)先級。這些目標(biāo)和計劃的擬定需依據(jù)競爭產(chǎn)品的分析，汽車工業(yè)內(nèi)外的標(biāo)竿以及供貨商自身的商品。 管理審查 供貨商負經(jīng)營責(zé)任之管理階層每隔規(guī)定期間應(yīng)審查品質(zhì)系統(tǒng)，且其間隔應(yīng)足以確保品質(zhì)系統(tǒng)持續(xù)適切與有效符合本國際標(biāo)準(zhǔn)要求及供應(yīng)既定之品質(zhì)政策及目標(biāo)(參閱 )。組織─責(zé)任與授權(quán)─從事影響品質(zhì)之管理、執(zhí)行與驗證等工作人員均應(yīng)了以界定和明文記載其責(zé)任，授權(quán)與相互關(guān)系，尤其是那些需要組織賦予自由度和授權(quán)以從事下列活動之人員：a) 發(fā)起行動以預(yù)防任有關(guān)產(chǎn)品、流程、品質(zhì)系統(tǒng)不合格情事的發(fā)生；備注：建議負有品質(zhì)責(zé)任的人員，如需處理品質(zhì)問題時，可被授予停止生產(chǎn)的權(quán)限。供貨商應(yīng)確保該組織內(nèi)之所有階層均了解、實施與維持此品質(zhì)政策。備注：典型的組織機能包括：1. 工程／技術(shù)2. 制造／生產(chǎn)3. 工業(yè)工程4. 采購／物料管理5. 品質(zhì)／可靠度6. 成本預(yù)估7. 產(chǎn)品服務(wù)8. 管理信息系統(tǒng)／數(shù)據(jù)處理9. 包裝工程10. 工模具工程／保養(yǎng)11. 市場及行銷12. 分包商(必要時)通知管理階層 當(dāng)產(chǎn)品或制程無法符合特定要求時，該項信息應(yīng)迅即通知負責(zé)與授權(quán)矯正行動的管理階層。這個計劃通?？赡馨铝羞m用項目：／設(shè)施計劃，企業(yè)，項目及其適當(dāng)?shù)呢斣磍 Projected sales figures l Quality objectives l Customer satisfaction plansl Key internal quality and operational performance measurable l Health, Safety and Environmental issuesGoals and plans should cover shortterm (12 years) and longerterm(3 years or more). The goals and plans should be based on analysis of petitive products and on benchmarking inside and outside the automotive industry and the supplier’s modity. Methods to determine current and future customerexpectations shall be in place. An objective process shall be used to define the scope and collection information, including the frequency and methods of collection.Methods to track, update, revise, and review the plan shall be documented to ensure that the plan is followed and municated throughout the organization as appropriate. NOTE：Data and information should drive process improvement plans. NOTE：The supplier should provide means for employee empowerment in meeting business goals.Analysis and Use of Company Level Data – The supplier shall document trends in quality, operational performance (productivity, efficiency, effectiveness, cost of poor quality) and current quality levels for key product and service features. These should be pared with those of petitors and/or appropriate benchmarks. Trends in data and information should be pared with progress t