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Success in workforce planning requires HR to: 成功的進(jìn)行員工隊伍戰(zhàn)略部署計劃需要人力資源部門來： — Understand outes desired by business 了解企業(yè)經(jīng)營的預(yù)期成果 — Understand business strategies for obtaining outes 了解獲得這些成果所要采取的經(jīng)營策略 — Define best anization structure to support business strategy 設(shè)計最佳組織結(jié)構(gòu)來支持經(jīng)營戰(zhàn)略 — Define people requirements needed to achieve business strategy 確定完成企業(yè)經(jīng)營策略所需的員工素質(zhì)能力要求 — Develop strategies for delivering people requirements 制定將員工能力付諸于實踐的策略 — Develop techniques for monitoring progress toward goals 發(fā)展對于達(dá)到目標(biāo)的進(jìn)程進(jìn)行監(jiān)控的技能 Linking People Strategy to Business Strategy 將人力資源戰(zhàn)略與企業(yè)經(jīng)營戰(zhàn)略相聯(lián)系 12 w Rewarding 薪酬管理 Align Organization to Business Strategy 組織與經(jīng)營策略相統(tǒng)一 Desired Business Results 經(jīng)營目標(biāo) Business Strategies 經(jīng)營策略 People Requirements 對 員工的要求 HR Strategies 人力資源策略 Employee Needs 員工的需求 HR 人力 資源 Performing 績效管理 Learning 培訓(xùn)發(fā)展 Staffing 人員配置 Employee Satisfaction 員工滿意 Customer Satisfaction 客戶滿意 Organizing 組織管理 13 w Our Understanding of Your Situation 我們對貴公司的理解 14 w Our Understanding of Your Situation 我們對貴公司情況的理解 — Number of employees: Over2700 員工人數(shù) : 2700余人 — Registed Capital: RMB 注冊資本： — Main line of business: 經(jīng)營范圍 : ? Products or services: Application software and solutions 產(chǎn)品或服務(wù) : 應(yīng)用軟件的供應(yīng)商和解決方案的提供者 ? Operation location: Shenyang Dalian 主要營業(yè)地 : 沈陽和大連 15 w Business and HR Issues 企業(yè)經(jīng)營及人力資源狀況 ? Company is experiencing increasing petition for talent and market share 面臨日趨激烈的人才及市場份額的競爭 ? Current human resources systems do not support the firm’s need to be more petitive in the market and the war of talents 現(xiàn)有人力資源體制不能有效支持企業(yè)提高人才及市場競爭力的要求 ? Need to address the efficiency, petitiveness, and longevity of current anization structure 需要提高現(xiàn)有組織結(jié)構(gòu)的效率、市場競爭力以及有效壽命 — WTO will have an impact on your petitive situation 中國入世對你們的競爭地位將產(chǎn)生影響 ? Need to develop an effective pensation and performance management program that: 著手制定 有效的 薪酬激勵和績效管理計劃 ，此計劃將： — Is in alignment with business needs and results 與企業(yè)經(jīng)營績效相互協(xié)調(diào) — Helps attract, retain and motivate employees, especially for management staffs 幫助吸引，留用和激勵員工 ,尤其針對管理層 — Rewards petency and/or contribution 獎勵員工能力和 /或貢獻(xiàn) 16 w Our Response to Your Needs 我們對貴公司需要的反應(yīng) ? The remainder of this document presents Hewitt‘ s initial suggestions regarding how we might partner with Neusoft to resolve the issues at suggested approach is in three main phases: 這份文件的以后部分呈現(xiàn)了翰威特公司的初步建議，有關(guān)為了解決相關(guān)問題我們將如何與東大進(jìn)行合作。我們特別指出了我們對貴公司需求的理解、完成這個項目的方法過程以及翰威特公司與東大合作的許多細(xì)節(jié)問題。本文本中所包括的信息說明了我們將如何進(jìn)行這個項目。我們隨時歡迎貴公司的指導(dǎo)，并希望貴方提出你們的想法以改進(jìn)我們的建議方案。實際上，翰威特更主張?zhí)峁┮徽兹娴娜肆Y源方案，對公司的長遠(yuǎn)發(fā)展更為相關(guān)。我們將： — Review all technical aspects of your systems and determine where there are gaps and areas for improvement 審核東大系統(tǒng)中所有的技術(shù)要素，并確定其中的差距與不足之處 — Assess the link between your human resource practices and your stated business results 評估 東大人力資源方案與您所陳述的經(jīng)營結(jié)果之間的關(guān)聯(lián)性 ? Determine if the link is strong or not 確定這一關(guān)聯(lián)性是否緊密 ? Begin outlining how to improve the system 開始規(guī)劃如何改進(jìn)該系統(tǒng) 26 w Phase 2A Assessment of Current HR Practices 第二階段 A：現(xiàn)有人力資源方案評估 ? Key Outes: 關(guān)鍵結(jié)果： — At the end of this Phase, Hewitt will have a thorough understanding of Neusoft?s HR practices specifically related to Performance Management and Compensation 該階段結(jié)束時，翰威特咨詢公司將充分理解東大的人力資源方案，尤其是那些與績效管理和薪酬密切相關(guān)的方案 — This information will be used to draft a report to Neusoft outlining key areas for improvement and proposals for next steps 我們將根據(jù)該信息草擬一份報告，以便向東大概述關(guān)鍵的改進(jìn)之處及后續(xù)步驟提案 27 w Phase 2B Assessment of Current HR Practices Presentation to Management第二階段 B：現(xiàn)有人力資源方案評估向管理層進(jìn)行演講介紹 ? Once Hewitt has gathered all the information from the executive interviews, focus group (if applicable), and assessment of human resource practices we will make a halfday presentation to management 翰威特咨詢公司在從高層經(jīng)理面談、核心小組 (備選 )面談及人力資源方案評估中收集到所有信息之后 ， 我們將向東大管理層進(jìn)行一次為期半天的演講介紹。 37 w Process Steps (Con’t) 程序步驟 (續(xù) ) — Hewitt will design appropriate tools (., interview guide, questionnaire) to prepare for information gathering 翰威特將設(shè)計恰當(dāng)?shù)墓ぞ?(例如面談指導(dǎo)和問卷 )，從而為信息收集做準(zhǔn)備 — The project team will meet to finalize the template and information gathering tools 項目小組將會面并且最終確定模式和信息收集的工具 ? Oute: Neusoft will have a useful job description template that serves its purposes。因此，他們被要求參加培訓(xùn) — Hewitt will conduct job documentation training。與目前的薪酬體系相關(guān)的問題以及有關(guān)特點的廣泛信息，對將來的體系的初步想法