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to, or by an organ at a higher level。s court within 15 days from the date of receipt of the reconsideration decision。 demand for repair, remanufacture, replacement, return of goods, makeup for the short modities, refundment of payment for goods or services, or pensations for losses。 (4) forging the origin of modities, forging or counterfeiting the names and addresses of other factories, and forging or counterfeiting the authentication marks or famousandexcellentproduct marks。 in absence of such provisions in the laws or regulations, administrative departments for industry and merce shall order them to make corrections, and may, in light of the circumstances, punish the offenders exclusively or concurrently with warning, confiscation of unlawful earnings, or imposition of a fine not less than one time but not more than five times the value of the unlawful earnings。 payment for the modities on the demand of the consumers, and bear the reasonable expenses that the consumers have to pay. Article 47 Business operators who supply modities or services in the form of advance payment shall provide their modities or services according to the agreements. Business operators who fail to provide their modities or services according to the agreements shall fulfil the agreements or return the advance payment on the demand of the consumers, and shall also bear the interest of the advance payment and other necessary expenses that the consumers have to pay. Article 48 Business operators shall, on the demand of the consumers, be responsible for return of goods determined to be substandard modities by administrative departments concerned according to law. Article 49 Business operators engaged in fraudulent activities in supplying modities or services shall, on the demand of the consumers, increase the pensations for victims39。 (9) other circumstances infringing upon consumer rights and interests as specified by laws and regulations. Article 41 Business operators shall, if the modities or services they supply have caused personal injuries to consumers or other victims, pay for the victims39。 (6) modities sold being short of weight or quantity。 (2) not possessing the properties for use they should possess and no declaration thereabout is made at the time of sale。s court. Article 35 Consumers whose legitimate rights and interests are infringed upon in their purchasing or using modities may demand pensation from the sellers concerned. In case the liability is on the manufacturers or other sellers who supply the modities to the said sellers, the said sellers shall, after paying the pensations, have the right to recover the pensations from the said manufacturers or the other sellers. Consumers or other victims suffering personal injuries or property damage resulting from defects of modities may demand pensations either from the sellers or from the manufacturers. If the liability is on the manufacturers, the sellers shall, after paying the pensations, have the right to recover the pensations from the manufacturers。 (2) to make a request to consumer associations for mediation。 (5) where plaints are about modities or services, to submit for appraisement issues of plaints to appraisal departments which shall inform them of the expert conclusions。s Republic of China. Chapter V Consumer Organizations Article 31 Consumer associations and other consumer organizations are public organizations formed according to law to exercise social supervision over modities and services and to protect the legitimate rights and interests of consumers. Article 32 Consumer associations shall perform the following functions: (1) to provide consumption information and consultative services to consumers。s governments at various levels shall strengthen their leadership, and organize, coordinate and supervise the administrative departments concerned to do their work well in the protection of the legitimate rights and interests of consumers. People39。 but the agreement between the two parties shall not contravene the provisions of laws and regulations. Article 17 Business operators shall listen to the consumers39。s Congress and promulgated by Order of the President of the People39。s Republic of China on the Protection of Consumer Rights and Interests (Adopted at the Fourth Meeting of the Standing Committee of the Eighth National People39。s Republic of China on Product Quality and other laws and regulations concerned. In case an agreement is reached between business operators and consumers, the business operators shall fulfill the obligations agreed upon in the agreement。 business operators must produce such invoices or documents where consumers so demand. Article 22 Business operators shall guarantee the quality, functions, usage and term of validity which the modities or services they supply should possess under normal operation or acceptance, except that consumers are aware of the defects before they buy the modities or receive the services. Business operators who employ advertisements, product instructions, samples or other ways to display