【正文】 istrative departments concerned shall listen to the plaints of consumers and their public organizations as to the transactions of business operators and the quality of their modities and services, and carry out timely investigation and disposition. Article 29 State organs concerned shall, in accordance with the provisions of laws and regulations, punish any lawbreaking or criminal activities of business operators infringing upon the legitimate rights and interests of consumers in their supplying modities or services. Article 30 The people39。 (3) to make reports, inquiries and suggestions to relevant administrative departments about issues relating to the legitimate rights and interests of consumers。 (7) to expose and criticize through mass media the acts infringing upon the legitimate rights and interests of consumers. People39。 (4) to apply to arbitral organs for arbitration according to the arbitral agreements with business operators。s business license to supply modities or services and infringes upon the legitimate rights and interests of consumers, the consumers may demand pensations either from such business operator or from the holder of the business licence. Article 38 Consumers whose legitimate rights and interests are infringed upon in purchasing modities or receiving services at trade fairs or leased counters may demand pensations from the sellers or suppliers of the services. In case the fairs are over or the lease of counters expires, they may also demand pensations from organizers of the fairs or lessors of the counters. Organizers of the fairs and lessors of the counters shall, after paying the pensations, have the right to recover the pensations from the sellers or suppliers of the services. Article 39 Consumers whose legitimate rights and interests are infringed upon on account of modities or services supplied by business operators by means of false advertisement may demand pensations from the business operators. Consumers may demand the petent administrative departments to punish the advertising agents who make false advertisements. Advertising agents who cannot provide the real names and addresses of the business operators shall be liable for pensation. Chapter VII Legal Responsibility Article 40 Business operators shall, if the modities and services they supply involve any of the following circumstances, bear civil liability in accordance with the provisions of the Law of the People39。 (4) not conforming to the state of quality indicated by the product description or by physical samples。 (8) deliberately delaying or unreasonably refusing consumers39。 expenses on selfhelp devices, living allowances, pensations for disability and the necessary living cost of the persons supported by the disabled. Business operators shall, if the case constitutes a crime, be investigated for criminal responsibility according to law. Article 42 Business operators shall, if the modities or services they supply have caused death of consumers or other victims, pay funeral expenses, death pensation and the necessary living cost of the persons supported by the deceased during their lifetime. Business operators shall, if the case constitutes a crime, be investigated for criminal responsibility according to law. Article 43 Business operators who violate the provisions of Article 25 of the present Law and violate the human dignity or personal freedom of consumers shall stop the violations, rehabilitate consumers39。 the increased amount of the pensations shall be one time the costs that the consumers paid for the modities purchased or services received. Article 50 If business operators are under any of the following circumstances and the Law of the People39。 (2) mixing adulterations into their modities, or passing fake modities off as genuine ones, or passing defective modities off as good ones, or passing substandard modities off as standard ones。 (6) making false or misleading propaganda about their modities or services。 (9) other circumstances wherein punishment shall be given for infringement of consumer rights and interests as stipulated by laws or regulations. Article 51 Any business operator who is not satisfied with the decision on punishment may apply to the organ at the next higher level for reconsideration within 15 days from the date of receipt of the decision。s court. Article 52 Anyone who, by means of violence or threats, hinders functionaries of the administrative departments concerned from performing their duties according to law, shall be investigated for criminal responsibility according to law。 purchase or application of means of production used directly in agricultural production. Article 55 The present Law shall go into effect as of January 1, 1994. 10。s Republic of China on the Administrative Penalties for Public Security. Article 53 Any functionary of the State organs, who neglects his duties or shields any business operator guilty of infringement of the legitimate rights and interests of consumers, shall be given administrative sanctions by the unit he belongs