【正文】 您的身體好嗎？ 中管網通用業(yè)頻道 Glad (Nice) to see you. 見到您很高興。 Wele to our hotel. 歡迎到我們酒店來 ! It’ s nice to meet you again,Mr Johnson. 再次見到您太好了，約翰遜先生。 2 Thanks a lot. 多謝。 2 It’ s very kind of you. 謝謝，您真客氣。 3 My pleasure.(or With pleasure) 很高興能為您服務。 3 Excuse me. 對不起。 4 Sorry to interrupt you. 對不起，打擾您了。 4 Let’ s fet it. 算了吧！ 中管網通用業(yè)頻道 4 What can I do for you? 我能為您做點什么？ 4 Can I help you? 要我?guī)兔幔? 4 Is there anything I can do for you? 有什么能為您效勞的嗎？ 4 Just a moment, please. 請稍等一下。 5 What number are you calling? 請問對方什么電話號碼？ 5 Who would you like to talk to? 請問受話人姓名？ 5 Could you hold the line, please? 請（拿著話筒）稍等一會。 中管網通用業(yè)頻道 6 There, there. Now try not to get too upset about it. 好啦，不要為這事太煩惱了。 7 Go ahead and do what you like. 干吧，你喜歡干什么就干什么。 7 Walk straight ahead. 一直往前走。 8 The lifts are in the lobby near the main entrance. 電梯間在大廳靠近大門處。 8 The bank is next to the shop. 銀行在小賣部隔壁。 90、 It’ s sold by weight (yard, meter…) 這個按重量（碼，米 …）計價出售。 9 Air mail or ordinary mail? 是航空信還是平信？ 9 An air mail letter for abroad is ￥ . 寄往國外的航空信需 。 中管網通用業(yè)頻道 Part Tow:Reception Housekeeping Service第二部分 : 總臺及客房服務 10 What kind of room would you like (or prefer)? 你希望要什么樣的房間？ 10 Do you want a single room or a double room? 你想要單人房還是雙人房 ? 10 Would you like a room with bath or shower? 你想要帶浴缸的還是淋浴的房間？ 10 How long do you plan to stay here? 您打算住多久？ 10 For how many nights? 您要住幾個晚上？ 10 How many people are there in your party? 你們一起有幾個人？ 中管網通用業(yè)頻道 10 I can book you a single room with shower for the 26th. 我可以為您在 26日訂一個帶淋浴的單人間。 11 There is a small charge of 25 cents a day extra. 每天要收二十五美分附加費。 11 Give me your passport, need it for registration. 請把護照給我，我們登記時需要。 12 Here’ s your key card. 這是您的鑰匙牌。 1 We’ ll make the change for you. 我們可以給您換個房間。 13 Are you checking out today,Mr Smith? 史密斯先生，您今天要結帳嗎？ 13 Would you like to vacate your room now? 您今天要退房間嗎 ？ 13 Your bill totals $ 665. 您的帳單合計 665美元。 14 That charge is for drinks taken from the minibar. 那筆是您從房間冰箱里取出飲料的費用。 150、 If there’ s anything you need, just ring Reception. 如果您需要什么，就打電話給服務臺。 15 Here is a brochure explaining hotel services. 這里有個小冊子介紹飯店各項服務。 15 The panel at the head of your bed has an automatic waking device. 您床頭的臺子裝有自動叫醒器。 16 You can play billiards, table tennis and bridge or go bowling. 您可以打臺球，乒乓球，橋牌和保齡球。 16 Sports facilities are available free of charge. 運動器械是免費提供的。 17 There must be some misunderstanding. 這里面可能有誤會。 17 I promise to attend to the matter promptly. 我一定立即處理這件事。 18 You don’ t have to pay for it. 您用不著賠償。 18 Drink plenty of water and have a good rest, then. 那么，請多喝點水，好好休息。 中管網通用業(yè)頻道 19 Please consult the telephone directory. 請您查看電話薄。 20 I’ m sorry, the restaurant is full now. 對不起，現(xiàn)在餐廳已坐滿。 21 Would you mind sitting here in the corner? 靠角坐您不介意吧？ 2 We are open from 6 in the morning to 11 in the evening. 我們營業(yè)時間是從早上六點到晚上十一點。 22 May I have your name , please? 請問您的姓名？ 22 Can you give me your name, please? 我可以問您的姓名嗎？ 22 Here’ s the menu. 這是菜單。 25 Everything is a la carte. 這里只能點菜。 26 I’ m sure you’ ll enjoy it. 我肯定您會喜歡它。 26 This is the soup you ordered. 這是您點的湯。 27 What else do you want? 您還要別的什么嗎？ 中管網通用業(yè)頻道 27 Is there anything else? 您還要別的什么嗎？ 27 Could I serve you anything else? 還需要我給您點什么嗎？ 27 If you need anything else, just feel free to tell me. 如果您還需要別的什么，盡管告訴我好了。 28 I’ m really sorry, but you see my difficulty. 真對不起，但也希望您體諒我的難處。 28 I’ ll change it immediately for you. 我馬上給您換。 29 The minimum charge for a dinner part of 200 people is 6,000 yuan FEC, excluding drinks. 二百人的宴會最低價是六千元人民幣兌