【正文】 Change of personal particulars 個(gè)人情況變更說(shuō)明CHAPTER Benefits第四章 員工福利 Duty Meals 免費(fèi)工作餐 Public Holidays 法定節(jié)假日 Annual Leave 年假 Matrimonial Leave 婚假 Maternity Leave 產(chǎn)假 Compassionate Leave 喪假 Work Injury 工傷 Medical Benefits 醫(yī)療福利 Leave without pay/Sick Leave 事假/病假 Bonus 獎(jiǎng)金 Awards 員工獎(jiǎng)勵(lì) Training 員工培訓(xùn)CHAPTER Rules amp。 Employee Handbook員 工 手 冊(cè)63 / 63CATALOGUE目錄Foreword前言Mission Statement企業(yè)宗旨Wele Message from The General Manager總經(jīng)理歡迎辭Owning Company Introduction 業(yè)主簡(jiǎn)介CHAPTER 第一章 君華管理公司簡(jiǎn)介CHAPTER Meritus experience (our history/our founder) 第二章 我們的歷史，我們的創(chuàng)始人CHAPTER terms and conditions of employment第三章 員工聘用條例 Recruitment guideline 員工聘用指南 Probation period 員工試用期 Working hours, rest days amp。 Regulations 第五章 酒店各項(xiàng)管理規(guī)定 Name Badge 員工名牌 Employee ID card 員工證 Employee entrance/exit 員工通道 Security Vetting 員工接受例行安全檢查 Time card amp。 Safety at work 員工安全工作 Types of Misconduct 員工違紀(jì)類(lèi)別 Structure of Disciplinary action 員工紀(jì)律處分的結(jié)構(gòu) Grievance Procedure 員工進(jìn)行申訴的程序CHAPTER Responsibilities 第六章 員工職責(zé)規(guī)范 Staff uniform 員工制服的保管和使用 Personal hygiene 員工個(gè)人衛(wèi)生 Personal grooming 員工個(gè)人儀容儀表 Posture 員工個(gè)人體態(tài) Attitude 員工工作態(tài)度 Cleanliness 員工工作環(huán)境 Punctuality 員工守時(shí)準(zhǔn)則 Efficient and prompt service 員工工作效率和服務(wù)效率要求CHAPTER Facilities第七章 員工設(shè)施介紹 Staff dining room 員工餐廳 Staff locker amp。今后酒店頒布的任何管理?xiàng)l例有與之相悖之處，均以后者為準(zhǔn)。s own rules and regulations. In addition, the hotel has the responsibility under the business development staff handbook need for timely adjustment of the relevant provisions in the hotel and will be regularly posted on the bulletin board in the publicity staff, our staff should be concerned about and implementation.此手冊(cè)并非本酒店信息的唯一來(lái)源，每位員工都有義務(wù)熟悉自己所在部門(mén)的規(guī)定和條例。MISSIONLead the region of Asian hospitality through our Asian grace, warmth and care.使命 （藉著“亞洲式優(yōu)雅、熱情、關(guān)愛(ài)”將“亞洲式殷勤好客之服務(wù)”作為酒店業(yè)風(fēng)向標(biāo)）The Meritus PromiseLet us make some mitments讓我們?cè)S下某些承諾吧I Shall ask 我愿意詢(xún)問(wèn)I shall appreciate 我心懷感激I shall not ridicule 我不會(huì)嘲笑奚落I shall not hold back 我不會(huì)躊躇不前WELCOME MESSAGEFROM THE GENERAL MANAGER總經(jīng)理歡迎辭Wele to MERITUS MINGDE SHANGHAI 上海銘德君華大酒店歡迎您！Good Morning Ladies and Gentlemen,女士們、先生們，早上好：It gives me great pleasure to be able to wele you today as new members of the Meritus Mingde Shanghai team.今天，非常高興有這樣的一個(gè)機(jī)會(huì)，歡迎在座的各位成為我們銘德君華大酒店的新成員。更不用說(shuō)，他們將致力于確保酒店的成功。這些設(shè)施是吸引客人前來(lái)入住的主要原因，然而對(duì)于酒店成功更重要和關(guān)鍵的是我們的迎接和送別服務(wù)在客人入住期間所感受到的服務(wù)，在他們離店時(shí)的送別服務(wù)，他們?cè)俅稳胱〉母M(jìn)服務(wù)；這些都取決于酒店最重要的資源你們，我們的員工。距離酒店開(kāi)業(yè)還有最后的90天，而我們的試營(yíng)業(yè)，則是一個(gè)重要和繁忙的時(shí)期，在向我們的客人開(kāi)放之前，確保所有酒店的系統(tǒng)、設(shè)備和營(yíng)運(yùn)的安裝、檢查和測(cè)試。General Manager總經(jīng)理OWNING COMPANY INTRODUCTION業(yè)主簡(jiǎn)介Shanghai Minqiang Investment (Group) Co. Ltd came into existence from Shanghai Minqiang Housing Development Co. Ltd. The pany has developed and acplished several engineering projects since engaged in the housing industry such as Mingde International Plaza and Meritus Mingde Shanghai.Through experienced in the market for a dozen times of years, Minqiang is bined with the local feature in the change of market and has formed a development idea and sales mind with its own character. With the development of the pany scale, the group pany is forming a business chain among Housing Development, Hotel Management, Estate Management, Furniture Appliance and Building Material Production in order to stand in the market and widen the business space, thus contributing to the housing development in Shanghai.上海民強(qiáng)投資（集團(tuán)）有限公司由上海民強(qiáng)房地產(chǎn)發(fā)展有限公司改組成立。CHAPTER 1第一章INTRODUCTION OF MERITUS君華管理公司簡(jiǎn)介 MERITUS MINGDE SHANGHAI上海銘德君華大酒店簡(jiǎn)介INTRODUCTION OF MERITUS 君華管理公司簡(jiǎn)介Meritus Management was founded in 1991, is headquartered in Singapore. Our mitment is to reliably deliver a consistent experience of Asian Grace, Warmth amp。 RESORTS君華酒店集團(tuán)Meritus Mingde Shanghai is managed by Meritus Hotels and Resorts, a Luxury Asian brand that prides itself in offering the finest hospitality for the business and leisure traveler.Trading under a Latin name that denotes ‘deserving of merit’ and fused into an Asian mark that depicts quality of excellence and worth, the Meritus brand is a true representation of our eastern roots with respect towards western sophistication.上海銘德君華大酒店由新加坡君華酒店管理集團(tuán)管理。君華為亞洲式豪華酒店品牌。MERITUS MINGDE SHANGHAI上海銘德君華大酒店Located in the Zhabei district, one of the nine central districts in Shanghai envisaged as the new central business district, the newly opened Meritus Mingde Shanghai is within convenient reach of major shopping malls and Shanghai People’s Square.上海銘德君華大酒店閘北區(qū)最新超豪華國(guó)際酒店，傲居人民廣場(chǎng)商圈北側(cè)，地處新興商業(yè)中心地帶，人民廣場(chǎng)及各大購(gòu)物中心均近在咫尺。Transportation 交通From Distance Time ByPudong International Airport 50 km 45 min carHongqiao International Airport 13 km 20 min carShanghai Exhibition Centre 7 km 10 min carShanghai People’s Square km 3 min carTransportation 交通目的地 Distance Time By浦東機(jī)場(chǎng) 50 km 45 min car虹橋機(jī)場(chǎng) 13 km 20 min car上海展覽中心 7 km 10 min car人民廣場(chǎng) km 3 min carSPECIAL FEATURES酒店特色☆26 storey twintower building prising of an office block and guestroom block288 luxurious guestrooms26層雙塔型建筑包括辦公寫(xiě)字樓和擁有288間典雅客房的超豪華酒店☆Mingde ballroom equipped with stateoftheart facilities各種尖端設(shè)施配套齊全的銘德大宴會(huì)廳☆4 meeting rooms and 9 function rooms。Flanking a central performance stage and hosting a wide selection of gastronomy from contemporary Chinese cuisine to premium Western steaks, Symphony of Taste takes you on a global gourmet escapade whilst immersing in total sensory harmony and melodious crescendo.用餐區(qū)匯聚各種中式、西式佳肴及其他特色美肴，用餐