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2. Make a Good diagnosis ? Seek information ? Summarize ? Analyze ? Feedback 169。 MSM 2020 Two ways of changing ?Imposed Change ? Easy ? Quick ? Short term ? Resistance ? ?Evoked Change ? Complex ? Long term ? Commitment ? Sustaining ? 169。 MSM 2020 Issues in Chinese business ?Structure ?Culture ?Leadership amp。 MSM 2020 Current trends in China ?Political shift towards more Market orientation ?Boosting production and economy ?Opening up to international market ?Entrance to WTO ?From inward to outward orientation ?New identity in global politics 169。 MSM 2020 Organizational Change Processes in China Dr. Geert . Heling Maastricht April, 2020 169。 MSM 2020 Program (1) 1. Introduction 2. Basics of Change 3. Current trends in China 4. Fundamental issues in Organizational Change 5. Phases in Change Processes: a model of Change 6. Diagnosis: instruments and methods 7. Designing a Change Program 8. Structuring a Change Program 169。 MSM 2020 “Organizations that are able to conduct changes faster and more effectively than their petitors have better chances to survive.” 169。 Management ?New versus Old ?Differences with ?western? style business ?Development ?Etc. ?…. 169。 MSM 2020 Dimensions of Change Programs ?Strategic considerations ?Technical preferences ?Economic/Financial Dimension ?Social (HR) considerations ?Cultural aspects 169。 MSM 2020 Core principles (2) (How to make it work) 3. Use Systems thinking: always keep the whole system in mind ? Structures ? Behavior ? Culture 4. Use participation for mitment ? Better decisions ? Stimulate motivation ? Identification with anization 169。 MSM 2020 Goals Culture Structure Technology Behaviour amp。 MSM 2020 General Director LHC’Cpmmunist Party’s Omplementation Panel Deputu General Director Deputy General Director Deputy General Director Weaving Plant Dueing Plant Garment Plant Knitting Plant Support Units amp。 MSM 2020 Diagnostic Instruments ? 7 S model ? Organization Matrix model ? Management Effectiveness Analysis ?Etc. …. 169。 MSM 2020 ?Box 2: Internal Structure (Tasks amp。 MSM 2020 ?Box 5: Decision taking ? Informal structure ? Participation in decision taking ? Review of results ? Consultation ? Negotiations ? etc. 169。 MSM 2020 ?Box 9: Attitude ? Creativity ? Fellowship ? Trust ? Dedication ? etc. 169。 MSM 2020 Designing a Change Program ?Grow or a Rollout model ?Timing ?Need amp。 MSM 2020 Competing Values Framework: Organizational Effectiveness (Quinn model 1) Flexibility External Internal Control open systems model Rational goal model Internal process model Human relations model Means: cohesion, morale Ends: human resource development Means: planning, goal setting Ends: productivity, efficiency Means: flexibiity, readiness Ends: growth, resource acquisition Means: information management, munication Ends: Stability, control 169。 MSM 2020 Grow or Process Change ?Preparation ?Planning ?Take first step ?Check and Correct ?Take next st