organizationaldesignanalysis(ppt22)-經(jīng)營管理-wenkub
2022-08-27 14:58:59 本頁面
【正文】 petencies of changed roles ?Describe illustrative behaviors ?Identify perceived gaps Organizational Design Components Diagram 5 Key Organizational Design Components Internal Infrastructure As a result of the first anizational design workshop, we designed a framework to capture the key messages around the anizational design ponents Marketing, Sales, amp。 Delivery Competency 7 Organizational Competencies Skill Action Required Priority What anizational petencies are essential for marketing? Marketing Competency 8 Organizational Competencies Skill Action Required Priority What anizational petencies are essential for sales? Sales Competency 9 Organizational Competencies Skill Action Required Priority What anizational petencies are essential for developing products? Product Development Competency 10 Organizational Competencies Skill Action Required Priority What anizational petencies are essential for managing products? Product Management Competency 11 Organizational Competencies Skill Action Required Priority What anizational petencies are essential for the operations and delivery of it’s products/services? Internal Infrastructure Competencies Infrastructures Financial Mgmt Human Resources Leadership Organizational Inputs 13 Critical Organizational Processes and Functions All successful anizations operate within a basic set of processes. Which are most important to the success of Met Technologies? 14 Process Example 9. Manage Information Resources amp。 Presentment Customers Forever Services Financial Account Processing Customer Relationship Management Origins / BPO Trust amp。 Delivery Competency Organizational infrastructure has the capability to deliver on what is sold to the customer Operational excellence is the best in the industry and is consistent for every product and service Deep technology, functional and product/service expertise Process execution is the best in the industry “We did what we said we could do” Ability to provide full support of the products/services for the customer customer service is the number one priority Ability to prioritize, problemsolve, and multitask Superior vendor management Ability to manage high stress and crisis’s ?Share responsibilit
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