【正文】
廣東外語外貿(mào)大學(xué)南國商學(xué)院本科畢業(yè)論文(設(shè)計(jì)) 誠 信 聲 明 我聲明:本人所呈交的畢業(yè)論文是在老師指導(dǎo)下進(jìn)行研究工作取得的研究成果。據(jù)查證,除了文中特別加以標(biāo)注和致謝的地方外,本論文中不包含其他人已經(jīng)發(fā)表或撰寫過的研究成果,也不包含為獲得其他教育機(jī)構(gòu)的學(xué)位或證書而使用過的材料。我承諾,論文中的所有內(nèi)容均真實(shí)、可信。 畢業(yè)論文作者簽名: 簽名日期: 廣東外語外貿(mào)大學(xué)南國商學(xué)院本科畢業(yè)論文(設(shè)計(jì)) 基于提升品牌忠誠度的整合營銷傳播研究 —— 以中國移動(dòng)“動(dòng)感地帶”為例 [摘 要 ] 在競(jìng)爭(zhēng)激烈、環(huán)境瞬息萬變的 21 世紀(jì)市場(chǎng)中,學(xué)習(xí)運(yùn)用整合營銷傳播成功打造品牌、建立品牌忠誠度是企業(yè)可持續(xù) 發(fā)展的重要手段之一。本文首先對(duì)品牌忠誠度的形成過程進(jìn)行探究,結(jié)合中國移動(dòng)“動(dòng)感地帶”的成功案例,分析整合營銷傳播分別在廣告宣傳、公關(guān)活動(dòng)、促銷活動(dòng)、終端展示、口碑傳播等方面對(duì)其品牌忠誠度產(chǎn)生的影響,從而找出整合營銷傳播與提升品牌忠誠度的有效結(jié)合點(diǎn),同時(shí)提出“動(dòng)感地帶”在整合營銷傳播中所存在的問題,最后根據(jù)研究結(jié)果,提出對(duì)其他企業(yè)的整合營銷傳播管理啟示。 [關(guān)鍵詞 ] 整合營銷傳播 ; 品牌忠誠度 ; 動(dòng)感地帶 廣東外語外貿(mào)大學(xué)南國商學(xué)院本科畢業(yè)論文(設(shè)計(jì)) Analysis on Integrated Marketing Communication Based on Brand Loyalty Improved —— Take China Mobile “MZone” for Example Abstract: In the petitive environment of the market in twentyfirst Century, varied from minute to minute, learning to use the Integrated Marketing Communication to build brand successfully and build Brand Loyalty is one of the important methods that promote enterprises sustainability. First, this paper probe into the process of Brand Loyalty. Secondly, according with the successful case China Mobile MZone, it makes analysis on the effect of MZone’s Integrated Marketing Communication in advertising, public relations, sale promotion, terminal, public praise and other aspects on Brand Loyalty, and gets the effective bonding point from Integrated Marketing Communication and Brand Loyalty. At the same time, it points out the problems of MZone’s Integrated Marketing Communication. At last, according to the research results, the paper makes some suggestions about the Integrated Marketing Communication based on Brand Loyalty improved to other panies. Keywords: Integrated Marketing Communication ; Brand Loyalty ; MZone 廣東外語外貿(mào)大學(xué)南國商學(xué)院本科畢業(yè)論文(設(shè)計(jì)) 目 錄 一、引言 ....................................................................................................... 1 ............................................................................................................................ 1 ............................................................................................................................ 1 ............................................................................................................................ 1 二、國內(nèi)外研究現(xiàn)狀與發(fā)展趨勢(shì) ................................................................. 2 ................................................................................................ 2 ................................................................................................ 2 三、品牌忠誠度的形成過程 ......................................................................... 3 四、“動(dòng)感地帶”案 例研究 ......................................................................... 4 1.“動(dòng)感地帶”品牌介紹 .................................................................................................... 4 2.“動(dòng)感地帶”提升品牌忠誠度的整合營銷傳播措施 .................................................... 5 ........................................................................................................................ 7 ........................................................................................................................ 9 五、對(duì)其他企業(yè)的啟示 .............................................................................. 10 .......................................................................................................... 10 ................................................