【正文】 1 目錄 1 目錄 .....................................................................................................................................................1 2 質(zhì)量手冊(cè)說明 .......................................................................................................................................4 質(zhì)量手冊(cè)實(shí)施令 ......................................................................................................................4 授權(quán)聲明 ................................................................................................................................4 質(zhì)量手冊(cè)及其管理 ..................................................................................................................4 依據(jù)及意義 ......................................................................................................................4 適用范圍 .........................................................................................................................4 編寫及批準(zhǔn) ......................................................................................................................4 分發(fā)及控制 ......................................................................................................................4 紀(jì)律及法律 ......................................................................................................................4 3 公司簡(jiǎn)介 ..............................................................................................................................................5 4 質(zhì)量管理體系 .......................................................................................................................................6 總要求 ....................................................................................................................................6 總要求 — 補(bǔ)充 ..................................................................................................................6 文件的總要求 .........................................................................................................................6 文件化要求 ......................................................................................................................6 質(zhì)量手冊(cè) .........................................................................................................................6 文件控制 .........................................................................................................................6 記錄的控制 ......................................................................................................................7 5 管理職責(zé) ..............................................................................................................................................9 管理承諾 ................................................................................................................................9 過程效率 .........................................................................................................................9 以顧客為關(guān)注焦點(diǎn) ..................................................................................................................9 質(zhì)量方針 .............................................................................................................................. 10 要求 .............................................................................................................................. 10 內(nèi)容 .............................................................................................................................. 10 解釋 .............................................................................................................................. 10 質(zhì)量方針的持續(xù)適宜性 .................................................................................................. 10 質(zhì)量方針的內(nèi)部溝通 ...................................................................................................... 10 策劃 ..................................................................................................................................... 10 質(zhì)量目標(biāo) ....................................................................................................................... 10 質(zhì)量管理體系的策劃 ...................................................................................................... 11 職責(zé)、權(quán)限和溝通 ................................................................................................................ 12 職責(zé)和權(quán)限 .................................................................................................................... 12 管理者代表 .................................................................................................................... 13 內(nèi)部溝通 ....................................................................................................................... 13 管理評(píng)審 .............................................................................................................................. 14 總則 .............................................................................................................................. 14 評(píng)審輸入 ....................................................................................................................... 14 評(píng)審輸出 ....................................................................................................................... 15 6 資源管理 ............................................................................................................................................ 15 資源提供 .............................................................................................................................. 15 人力資源 .............................................................................................................................. 15 總則 .............................................................................................................................. 15 培訓(xùn)、意識(shí)和能力