客戶關(guān)系ppt課件(已修改)
2025-05-11 01:05 本頁面
【正文】 Customer Relations 客戶關(guān)系 NO. 302uProactive customer care：積極主動的客戶服務(wù)–Anticipating and meeting customer needs at critical points of the customer lifecycle. uFollowup：后續(xù)服務(wù)工作–The process or act of returning a customer’s call on an issue or executing a task to address a customer’s concern.3uFeedback：反饋意見– The process of giving and receiving input in the form of ments, opinions, observations, and analysis to either validate or invalidate the customer service system.uCustomer touchpoints：關(guān)注客戶的情感點– Specific actions that are carried out at measurable interv
教學(xué)課件相關(guān)推薦
鄂ICP備17016276號-1