探討員工滿意度管理的實施辦法(已修改)
2025-04-19 23:10 本頁面
【正文】 1 / 14目 錄員工滿意度管理的實施辦法初探 ....................................................................................................2 .............................................................................................................................................2 .........................................................................................................................2 .............................................................................................................3“ n個方面 ”的選擇 ——滿意維度的選擇 ........................................................................3 基準(zhǔn) ——參照點的選擇 ......................................................................................................4 員工的滿意度取決于員工需求滿足的相對程度 ..............................................................4 ika——滿意度系數(shù)的確定 ................................................................................................4 不同維度之間的替代關(guān)系 ..................................................................................................5 ipkX的確定 ..........................................................................................................................5 效用函數(shù) )(u的確定 ......................................................................................................5 .............................................................................................................6 員工滿意度量表 ..................................................................................................................6 員工滿意度測量的二級系統(tǒng) ..............................................................................................6 員工滿意度量表模本 ..........................................................................................................7 員工滿意度量表說明 ..........................................................................................................7 .....................................................8 多層次模糊評判法 ..............................................................................................................8 多層次模糊評判法的評判表格 ..........................................................................................9 多層次模糊評判法的說明 ................................................................................................10 集團某部門員工滿意度測量和綜合評定舉例 ...................................................................10 H 集團某員工滿意度測量實例 ........................................................................................10 H 集團某銷售公司市場部員工滿意度綜合評定舉例 ....................................................11 ...................................................................................12 員工滿意是企業(yè)能夠不斷創(chuàng)新的源泉 ............................................................................12 顧客滿意和員工滿意是一致的 ........................................................................................13 員工在考慮選擇滿意度的參照點時，企業(yè)是可以引導(dǎo)的 ............................................13 滿意度系數(shù)的應(yīng)用 ............................................................................................................13 提高員工滿意度的幾點辦法 .......................
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