【正文】
個(gè)人決策制訂 Individual Decision Making 消費(fèi)者決策制訂步驟 Problem Recognition Information Search Evaluation of Alternatives Product Choice Outes Outlet Selection 決策制訂觀點(diǎn) ?理性觀點(diǎn)(高度涉入) ?感性觀點(diǎn)(低度涉入) ?消費(fèi)者可能高度涉入某項(xiàng)決策,但是最後決定仍無(wú)法全以理性觀點(diǎn)詮釋。 購(gòu)買(mǎi)決策行為連續(xù)圖 Habitual Decision Making Limited Problem Solving Extensive Problem Solving LowCost Products Frequent Purchasing Low Consumer Involvement Familiar Product Class and Brands More Expensive Products Infrequent Purchasing High Consumer Involvement Unfamiliar Product Cl