呼叫中心專業(yè)文檔電話經(jīng)理運營管理實施方案(已修改)
2025-09-17 13:59 本頁面
【正文】 浙江移動通信有限責(zé)任公司溫州分公司 電話經(jīng)理項目顧問管理實施方案 潤迅電話商務(wù)有限公司 浙江分部溫州項目組 目 錄 一、項目組織結(jié)構(gòu) ............................................................................................................ 3 ................................................................................. 3 二、項目規(guī)劃 ................................................................................................................... 5 — 四個中心 ....................................................................... 5 ............................................................................................................. 5 三、人員管理 ................................................................................................................... 6 ...................................................................................................... 6 ............................................................................................... 6 四、制度建設(shè) ................................................................................................................... 7 五、業(yè)務(wù)指標(biāo)管理 ............................................................................................................ 8 KPI 指標(biāo) ...................................................................................................... 8 ........................................................................... 8 .................................................................................. 8 ......................................................................................... 8 .......................................................
公司管理相關(guān)推薦
鄂ICP備17016276號-1