【正文】
Class of Group Behavior 167。 Defining amp。 Classifying 2 or more individuals,interacting amp。 interdependent,who have e together to achieve particular objectives. Group ? A designated work group defined by the anization’s structure ? Command groupA manager amp。 his or her immediate subordinates ? Task groupThose working together to plete a job task ? Why do people join group?Security,Status, Selfesteem,Affiliation,Power,Goal Achievement Group ? A group that is neither formally structured nor anizationally determined。appears in response to the need for social contract ? Interest group Those working together to attain a specific objective with which each is concerned ? Friendship groupThose brought together because they share one or more mon characteristic Class 7. Foundation of Group Behavior 167。 Stages of Group development 1. The 5Stage Model From the mid1960s ? Formingcharacterized by much uncertainty ? Stormingintragroup conflict ? Normingclose relationship amp。 cohesiveness ? PerformingWhen the group is fully functional ? Adjourningfor temporary groups, characterized by concern with wrapping up activities rather than task performance ? Criticism:do not proceeds clearly,simultaneous, regress。ignores anizational setting PunctuatedEqulibrium M Studies of more than a dozen,group don’t develop in a universal sequence ? The timing of when groups form amp。 change the way they work is highly consistent ? (1)The 1st meeting sets the direction。 (2) the 1st phase of group activity is one of inertia。 (3) a transition takes place at the end of the 1st phase when the group has used up half it’s allotted time。 (4) the transition initiates major changes。 (5)a 2nd phase of inertia follows the transition。(6)the group’s last meeting is characterized by markedly accelerated activity Class 7. Foundation of Group Behavior 167。 Sociometry An analytical technique for group interactionfind out who people like or dislike amp。 whom they would or not to work with SociogramA diagram that graphically maps the preferred social interactions obtained from interviews or questionnaires. Key terms ? Social worksspecific set of linkages among a defined set of individuals. ? clustergroup existing Prescribed clusterformal groups ? Emergent clustersinformal,unofficial groups ? Coalitionsa cluster of individuals who temporarily e together to achieve a specific purpose ? Cliquesrelatively permanent informal groups in work ? Starsone with the most linkages Isolates ? Liaisonone connecting 2 or more clusters but are outside ? Bridgesserving as a linking pins by belong to 2 or more Class 7. Foundation of Group Behavior 167。 Explaining work group behavior the major ponents determining Performance amp。 satisfaction behavior model External conditions imposed on the group Group member resources Group structure Group process Performance amp。 satisfaction Group task conditions imposed on the group ? Organization strategy ? authority structure ? formal regulationsrule,procedure,policies ? anizational resourcesmodern highquality tools ? personnel selection process ? performance evaluation amp。 reward system ? anizational culture ? physical work settinglayout,acoustic member resources ? Abilities ? personality characteristics structure Shaping the behavior of the member amp。 explaining the ? (1)formal leadership ? (2)rolesa set of expected behavior patterns attributed to someone occupying a given p