【正文】 （ 7） A. We have your remittance OF January 30 in the amount of $ 100, and wish at this time to thank you for it. B. Thank you for your remittance of January 30 for S 100. （ 8） A. Your letter in reply to ours of May 18 came this morning, and now we do not understand any more clearly your plaint than we did before. you for your Letter of May 20. In order that we may be of the greatest possible help to you, will you please tell39。 us just what you wish us to do about the matters. 練習(xí)二： Rewrite the following sentences to achieve conciseness: （ 1） Please see that an enquiry is conducted to determine the reason. （ 2） We express our regret at being unable to fulfill your order on this occasion. （ 3） Payment of their accounts will be made by Johnsons next week. （ 4） It is on the last day of June that the meeting will be held. （ 5） We are returning all the merchandise that is defective. （ 6） In the event that Model 404 is not available, please substitute Model 606. 練習(xí)三： Rewrite each sentence in order to express its meaning more courteously. （ 1） You won39。 t get your order because you didn39。 t give us the information. （ 2） We must tell you that we can39。t accept your proposal. （ 3） You claim that there Were 3 witnesses to the accident. We need their names and addresses. （ 4） Thank you in advance for all the help you will give me. （ 5） Your letter is not clear at al1. I can39。t understand it. （ 6） We need the statement by the end of next week. （ 7） You are requested to send payment by 8 June. （ 8） This is to inform you that the 39。goods39。 Will not be ready by June 4. We will not be able to deliver them until June 8. 參考答案 練習(xí)一： b, a, b, b, b, b, b, b 練習(xí)二： （ 1） Please find out the reason. （ 2） We are sorry we cannot meet your present order. （ 3） Johnsons will pay their accounts next week. （ 4） The meeting will be held on 30 June. 6 （ 5） We are returning all the defective merchandise. （ 6） If Model 404 is not available, please substitute Model 606. 練習(xí)三： （ 1） You will get your order as soon as you give us the information. （ 2） Unfortunately, we can not accept your proposal. （ 3） You mentioned that there were 3 witnesses to the accident. May we have their names and addresses? （ 4） Thank you for all the help you will give me. （ 5） If I understand your letter correctly… （ 6） Could you send us the statement by the end of next week? （ 7） Please send payment by 8 June. （ 8） We are sorry, but, it will be at least June 8 before we can deliver the goods to you. 第二講 商務(wù)英語(yǔ)寫(xiě)作的文體風(fēng)格 （一）商務(wù)書(shū)信的文體風(fēng)格 一封好的商業(yè)書(shū)信應(yīng)該體現(xiàn)出語(yǔ)言自然精練、行文流暢、可讀性高的文體風(fēng)格。 ? 自然 商業(yè)書(shū)信的寫(xiě)作必須力求“自然”，不能滿篇都是過(guò)時(shí)的商業(yè)行話。例子： 使用過(guò)時(shí)商業(yè)行話的句子 自然的句子 In pliance with the aforementioned agreement, dispatch of goods will be undertaken subsequent to receipt of said monies. . As agreed, we shall forward the goods to you when we have received your cheque. We should be obliged if you could contact our Mrs Xiao at an early date. . Please contact Mrs Xiao soon. We beg to inform you that we are herewith canceling our order for the same. . I am afraid we are canceling our order for the above goods. Assuring you of our best attention at all times, and awaiting the favour of your early response. . I look forward to hearing from you soon. Due to the fact that your contract has lapsed, we are unable to ply with your request. . As your contract contract has lapsed we cannot do as you request. ? 商業(yè)書(shū)信要求 可讀性 強(qiáng)。 7 為了使信讀起來(lái)生動(dòng)有趣，寫(xiě)信人應(yīng)該盡量避免使用單調(diào)的語(yǔ)言，力求使語(yǔ)言結(jié)構(gòu)富于變化?？墒褂玫姆椒ㄓ校? 1. 變化文法結(jié)構(gòu) 變換句子的文法結(jié)構(gòu)也可提高信文的可讀性。寫(xiě)信時(shí)不要千篇一律地使用同一種表達(dá)方法。例如，下面這個(gè)句子可以用多種方法改寫(xiě) 2．增強(qiáng)書(shū)信的可讀性，還應(yīng)注意運(yùn)用精練的語(yǔ)言 商業(yè)書(shū)信必須語(yǔ)言精練，能用一個(gè)單詞的地方盡量不要使用多個(gè)單詞。例如： 高冗余度語(yǔ)言 低冗余度語(yǔ)言 Inasmuch as we require active consideration prior to making a decision, I am afraid that, in the circumstances, you will have to wait. . As we need to consider before making a decision, I am afraid you will have to wait. 商業(yè)書(shū)信的語(yǔ)氣 商業(yè)書(shū)信中寫(xiě)信人使用哪種語(yǔ)氣十分重要，這可以反映出寫(xiě)信人和收信人之間的關(guān)系。 積極的語(yǔ)氣 下面左邊的三個(gè)句子采用提“中性”的語(yǔ)氣，而右邊相應(yīng)的句子語(yǔ)氣則顯得積極。這種積極的語(yǔ)氣可以使一個(gè)句子聽(tīng)上去更有誠(chéng)意。 中性 積極 I am in receipt of your order for 250 pairs of Niky ?Conga? sports shoes. . Thank you for your recent order for 250 pairs of Niky ?Conga? sports shoes. You failed to send your order to us before the new prices were introduced. . Unfortunately, we did not receive your order before the new prices were introduced. We cannot devote much time to your visit as the March Sales figures are being piled and we are very busy. . We shall devote as much time to your visit as our hectic schedule will permit. 1． We last received a payment from you six months ago. 4． Six months have passed since your last payment. 2． We have not received a payment from you for six months. 5． Six months have gone by since you last paid us. 3． You last paid us six months ago. 6． You have not paid us for six months. It has been six months since we last received a payment from you. 8 撰寫(xiě)書(shū)信時(shí)下列幾件事情必須避免： 指責(zé)對(duì)方犯錯(cuò) 推卸自己的責(zé)任 漠視客戶的問(wèn)題 拒絕幫助對(duì)方 對(duì)對(duì)方的幫助毫不領(lǐng)情 消極的語(yǔ)氣 積極的語(yǔ)氣 It is not our fault if you do not check whether the goods are satisfactory on delivery. I am afraid customers are expected to check that goods are satisfactory on delivery. Problems of this type are mon with the lower model. Next time you will have to buy the more advanced model. Problems of this type are far less mon with our more advanced model. We do not have the time to send our Sales Representative to see you. He is busy dealing with larger accounts than yours. We shall be happy to send our Sales Representative to visit you as soon as his heavy schedule permits. I am in receipt of the upgraded software you sent to replace the software we boug