【正文】 . Prahalad, Competing for Future (Cambridge, MA: Harvard Business School Press, 1994), 227.3．Mark A. Huselid, Susan E. Jackson, and Randall S. Schuler, “Technical and strategic Human Resource Management Effectiveness as Determinants of Firm Performance,” Academy of Management Journal, 40(1997), 171188.4．Jay B. Barney and Patrick M. Wright, “On Being a strategic sources in Gaining Competitive Advantage,” Human Resource Management, Spring 1998, 3146.5．Russell W. Coff, “ Human Assets and Management Dilemmas: Coping with Hazards on the Road to ResourceBased Theory,” Academy of Management Review, 22(1997), 374402.6．The authors acknowledge that the development of concepts in Figure 2—2 are based on ideas suggested by Kathryn D. McKee, SPHR, CCP。 Charles W. L. Hill and Gareth R. Jones, Strategic Management (Boston: Houghton Mifflin, 1998), 9296。 and Thomas A Barocci, Human Resource Management and Industrial Relations (Chicago: Scott, Foresman, 1985), 105.7．Jay B. Barney, Gaining and Sustaining Competitive Advantage (Reading, MA: Addison Wesley, 1997), Chapter 1.8．Michael E. Porter, Competitive Strategy: Techniques for Analyzing Industries and Competitors (New York: Free Press, 1980).9．Figure 2—4, as adapted, is based on ideas suggested in S. Ragburam and R. Arvey, “Business Strategy Links with Staffing and Training Practices,” Human Resource Planning 17(1994), 58.10．Adapted from Patrick M. Wright, Gary C. McMahan, Baline McCormick, and W. Scott Sherman, “strategy, Core Competence, and HR Involvement as Determinants of HR Effectiveness and Refinery Performance,” Human Resource Management, Spring 1998, 1729.11．Sharon Nelton, “Major Shifts in Leadership Lie Ahead,” Nation’s Business, June 1997, 5657.12．John , “flextime: Some Problems and Solutions,” Industrial and Labor Relations Review 50(1997), 152160.13．“More Than 21 Million Worked at Home,” Bulletin to Management, April 2, 1998, 101.14．W. Jack Duncan, Peter M. Ginter, and Linda E. 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Summers, “Strategic Skills Analysis for Selection and Development,” Human Resource Planning, 20(1997), 1419. 16．Susan Wolfe, “HRIS Usability: Why You Can’t Afford To Ignore It,” January 1998, 4452.17．“Companies Making Strides on the Intranet Front,” HR Policies amp。 Practices, January 9, 1998, 12. 18．Mike Frost, “Extranets: A Big BoonEspecially for Small Companies,” HR Magazine, January 1998, 3135.19．Samuel Greengard, “10 Ways to Protect Intranet Data,” Workforce, September 1998, 7881.20．Tom Starner, “Being Direct,” Human Resource Executive, March 4, 1999, 4448。 and Michelle Neely Martinez, “Intranets Boost HR to More Strategic, FutureBased Sevels,” HR International Update, February 1998, 13. 21．“Self Service HR: 4 Ways to Cash in on the Next Big HRIS Application,” Managing HR Information System, September 1998, 1, 1314, available at .22．Joel R. Lapointe, “A Method for Selecting the Right Employee Selfservice Situation,” HR Magazine, August 1997, 3742.23．Victor Y. Haines and Andre Petit, “Conditions for Successful Human Resource Information Systems,” Human resource Management, Summer 1997, 261275.24．Carolyn Hirschman, “Time for a Change,” HR Magazine, August 1998, 8187.25．Eric R. Quinones, “Massive Staff Cutbacks No Guarantee of Profits,” The Denver Post, February 9, 1998, 3C.26．Aaron Bernstein, “Oops, That’s Too Much Downsizing,” Business Week, June 8, 1998, 38。 John J. Keller, “ATamp。T Buyout Package Attracts More Managers Than Expected,” The Wall Street Journal, June 4, 1998, B6.27．“Corporate Job Creation, Job Elimination, and Downsizing,” 1997 Survey, American Management Association, 18.28．Alex M. Susskind, Vernon D. Miller, and J. David Johnson, “Downsizing and Structural Holes,” Communication Research 15(1998), 3065.29．Robert Folger and Daniel P. Skarlicki, “When Tough Times Make Tough Bosses: Managerial Distancing as a Function of Layoff Blame,” Academy of Management Journal, 41(1998), 7987.30．Julie Cook, “Some Way Out,” Human Resource Executive, September1998, 1, 3438.31．Sue C. Erwin, Angus H. Macauley, and Jim O’Strckey, “Tips to Help Employers AvoidjLegal Claims for Downsizing,” Legal Report, Summer 1997, 14.32．Adapted from Rhonda L. Rundle, “Home Health Rivals Try Merger of Equals, Get Merger from Hell,” The Wall Street Journal, February 26, 1998, A1。 “The Perfect Blend,” Human Resource Executive, May 19, 1998。 1921。 and Matt Murray, “KeyCorp Fails to Prove It Can Unlock Promise of Merger of Equals,” The Wall Street Journal, August 25, 1998, A1232。 第四章1．Tim Aeppel, “personnel Disorders Sap a Factory owner of His Boy Idealism, The Wall Street journal, January 14, 1998, A1。 2．Donna Rosato, “Northwest’s Poor Service Sulllis Deal,39。 USA today, June 15, 1998, 6B。 3．Gabriella Stem, How A Young Manager Shook Up The Culture at Old Chrysler Plant, The Wall Street journal, April 21, 1997, A1.4．39。Determining the value of human resources,” viewpoint on value, (Omaha, NE: Balckman and associates), July/August 1998, 4.5．David p. Norton, “aligning strategy and performance with the balanced scorecard,: ACA journal, autumn 1997, 1826.6．David Ulrich: a new mandate for human resources,” Harvard business review, JanuaryFebruary 1998, 124.7．Bernard Wysocki jr., “ why an acquisition? Often it’s the people,” the wall street journal, October6, 1997,a1。 8．Erlrk Schonfie1d, Have The Urge To Merge?” fortune, March 31, 1997, 114.9．Keith Whitefield and Michael Poole, Organizing Employment For High Performance, Organization Studies, Winter 1997, 745.10．M. J. Mandel, You Ain39。t Seen Nothing Yet, Business Week, August 31, 1998, 6m1.11．Frederick D. Buzzie, Plain Talk about Productive Across the Board, January 1997, 4347.12．Joseph Wop The Year Of The Deal, Business Week, July 13, 199