【正文】 Magazine, July 1997, 8588.28．Barbara Gamble McGill, ADA Acmodations Do Not Have to Break the Bank, HR Magazine, July1997, 8588.29．For a discussion of various religions and their observance schedules, see Patricia Digh, Religion In the Workplace, HR Magazine, December 1998, 8591.30．Trans World Airlines v. Hardison,432 . 63 (1977).31．Jodi Spiegel Arthur, Religious Rights Not Violated, Court Says, Human Resource Executive, June 5,1998, 22.32．Ronald A. Lindsay and Elizabeth H. Bach, Religious Discrimination, ://, , 1997.33．Jessica Guynn, Another Y2K Worry: Messiahs in the Workplace, Omaha WorldHerald, February 7, 1999, 1G。 and Robert W. Thompson, Justices May Clarify Definition of ADACovered Disabilities, HR News, February 1999, 910.22．Francis A. McMorris, Employee39。Overqualified39。 and Sue Schellenbarger, Pregnant Workers Clash with Employers Over Job Inflexibility, The Wall Street Journal, February 10, 1999, B1.13．. Bureau of the Census, 1998。s Business, December1998, 1419.9．Based on Jane AdamsRoy and Julian Barling, Predicting the Decision to Confront or Report Sexual Harassment,39。 and Oncale v. Sundowner Of Lahore Services, . No. 96568, March4, 1998.7．Jennifer Laabs, What You39。 and Michael Maggio, Understanding HlB Specialty Workers, Legal Report, Summer 1998, 712.4．Charles A. Pierce and Herman Aquinis, Bridging the Gap be tween Romantic Relationships and Sexual Harassment in Organizations, Journal of Organizational 18 (1997), 197200.5．Harris v. Forklift Systems, Inc., . 367 (1993).6．Burlington Industries v. Ellerth, . Ct. No. 97569, June 26, 1998。 English Only Rules Spur Workers to Speak Legalese, The Wall Street Journal, November 23,1997, BI+。 and Iowan Awarded$300,000 in Age Bias Lawsuit,” Omaha WorldHerald, May 16,1998, Al9.2．Based on Operating a Multilingual Workplace, Bulletin to Management, June 25, 1998, 200。 Stephanie Armour,AgeBias Case Sounds Warning,USA Today, October 24, 1997, B1。 . Jacobs, Law Firm Loses Race Discrimination Case, The Wall Street Journal, March 25, 1996, B8。 第五章1．Record $34 MiUion for Sex Harassment, Fair Employment Practices, June 25, 1998, 7374。t Seen Nothing Yet, Business Week, August 31, 1998, 6m1.11．Frederick D. Buzzie, Plain Talk about Productive Across the Board, January 1997, 4347.12．Joseph Wop The Year Of The Deal, Business Week, July 13, 1998, 5253.13．Bob Cardy What Happened To quality?, Human Resource Division News, Summer 1998, 1415.14．Zahir Irani and John Sharp, “Integrating Continuous Improvement and Innovation into A Corporate Culture, Technovation, Vo. 17, , 199206.15．Del Jones, “Buyers get No Salls satisfaction, USA Today, January 22, 1997, 1B.16．Thomas A. Stewart, “A Satisfied Customer Isn’T Enough,” Fortune, July 2l, 1997, 112.17．Service With A Smile, The Economist, April 25, 1998, 63。Determining the value of human resources,” viewpoint on value, (Omaha, NE: Balckman and associates), July/August 1998, 4.5．David p. Norton, “aligning strategy and performance with the balanced scorecard,: ACA journal, autumn 1997, 1826.6．David Ulrich: a new mandate for human resources,” Harvard business review, JanuaryFebruary 1998, 124.7．Bernard Wysocki jr., “ why an acquisition? Often it’s the people,” the wall street journal, October6, 1997,a1。 USA today, June 15, 1998, 6B。 第四章1．Tim Aeppel, “personnel Disorders Sap a Factory owner of His Boy Idealism, The Wall Street journal, January 14, 1998, A1。 1921。T Buyout Package Attracts More Managers Than Expected,” The Wall Street Journal, June 4, 1998, B6.27．“Corporate Job Creation, Job Elimination, and Downsizing,” 1997 Survey, American Management Association, 18.28．Alex M. Susskind, Vernon D. Miller, and J. David Johnson, “Downsizing and Structural Holes,” Communication Research 15(1998), 3065.29．Robert Folger and Daniel P. Skarlicki, “When Tough Times Make Tough Bosses: Managerial Distancing as a Function of Layoff Blame,” Academy of Management Journal, 41(1998), 7987.30．Julie Cook, “Some Way Out,” Human Resource Executive, September1998, 1, 3438.31．Sue C. Erwin, Angus H. Macauley, and Jim O’Strckey, “Tips to Help Employers AvoidjLegal Claims for Downsizing,” Legal Report, Summer 1997, 14.32．Adapted from Rhonda L. Rundle, “Home Health Rivals Try Merger of Equals, Get Merger from Hell,” The Wall Street Journal, February 26, 1998, A1。 and Michelle Neely Martinez, “Intranets Boost HR to More Strategic, FutureBased Sevels,” HR International Update, February 1998, 13. 21．“Self Service HR: 4 Ways to Cash in on the Next Big HRIS Application,” Managing HR Information System, September 1998, 1, 1314, available at .22．Joel R. Lapointe, “A Method for Selecting the Right Employee Selfservice Situation,” HR Magazine, August 1997, 3742.23．Victor Y. Haines and Andre Petit, “Conditions for Successful Human Resource Information Systems,” Human resource Management, Summer 1997, 261275.24．Carolyn Hirschman, “Time for a Change,” HR Magazine, August 1998, 8187.25．Eric R. Quinones, “Massive Staff Cutbacks No Guarantee of Profits,” The Denver Post, February 9, 1998, 3C.26．Aaron Bernstein, “Oops, That’s Too Much Downsizing,” Business Week, June 8, 1998, 38。 and Thomas A Barocci, Human Resource Management and Industrial Relations (Chicago: Scott, Foresman, 1985), 105.7．Jay B. Barney, Gaining and Sustaining Competitive Advantage (Reading, MA: Addison Wesley, 1997), Chapter 1.8．Michael E. Porter, Competitive Strategy: Techniques for Analyzing Industries and Competitors (New York: Free Press, 1980).9．Figure 2—4, as adapted, is based on ideas suggested in S. Ragburam and R. Arvey, “Business Strategy Links with Staffing and Training Practices,” Human Resource Planning 17(1994), 58.10．Adapted from Patrick M. Wright, Gary C. McMahan, Baline McCormick, and W. Scott Sherman, “strategy, Core Competence, and HR Involvement as Determinants of HR Effectiveness and Refinery Performance,” Human R