【正文】 fine， sir． A double room for Tuesday， September12th， with a front view or rear view？ 11 B： What39。ll take the one with a front view then． A： How long will you be staying？ B： We39。s all settled then． Goodbye． A： Goodbye． Dialogue B A： Advance Reservations． Can I help you？ B： Yes， I39。ll have a radio， a color television， a telephone and a major international newspaper delivered to your room everyday． B： That sounds not bad at all． I39。s MOORE． A： MOORE． And what is your address， please？ B： It is 3600 Montague Boulevard， Hattiesburg， Mississiippi39401 U． S． A．． A： Excuse me， sir， but could you speak a little more slowly， please？ B： Sure， no problem． It39。s right． A： What about your telephone number？ B：（ 601） 2649716． By the way， I39。ll mail you a reservation card confirming your booking as soon as possible． We look forward to your visit． B： Thank you and goodbye． A： Goodbye． Words and Expressions settle v．解決 12 available a．可得到的，有用的 confirm vt．使堅(jiān)定，認(rèn)可 Mississippi n．密西西比（美國(guó)州名） 在接待處（ At the Reception Desk） 沒有預(yù)定房間 Key Sentences（重點(diǎn)句子） 28． I want a double room with a bath． 我要一間有浴室的雙人房。 31． It39。 32． How long do you intend to stay in this hotel？ 您準(zhǔn)備住多久？ 33． Have you got through with the check－ in procedure？ 你是否已經(jīng)辦妥住宿登記手續(xù)？ 34． Can I book a single room for my friend beforehand as he will arrive in Shanghai tomorrow morning？ 我能為我的朋友預(yù)訂一間單人房嗎？他將于明天早上到達(dá)上海。 36． This is a receipt for paying in advance． Please keep it． 這是預(yù)付款收據(jù)，請(qǐng)收好。但是我可以介紹您去東方飯店，那里有空余的房間。有我的信嗎？ 40． Yes． You have two letters and one telegram， also a message was left by a lady before one hour． 有的。 41． I39。 42． How much do I have to pay for you？ 我要付多少錢？ 43． A letter generally mails to America— Europe— Africa by airmail． First 20 grams is 20 yuan． 通常一封寄到美國(guó)、歐洲、非洲的航空信， 20克收費(fèi) 20元。s quite reasonable． A： How long do you intend to stay in this hotel？ B： I shall leave in a fortnight（ half a month）． A： Have you got through with the check－ in procedure？ B： Oh， yes， I39。d better go to the Shanghai International TravelService． B： Could you tell me how many kinds of rooms do you have？ A： There are single rooms， double rooms， suites and deluxe suites in our hotel． Every room is equipped with a bat hand a telephone． B： Oh， I see． Thanks． A： You are wele． 已經(jīng)預(yù)定了房間 (或者想延長(zhǎng)住宿時(shí)間 ) Key Sentences（重點(diǎn)句子） 44． Yes， we do have a reservation for you． 對(duì)了，我們這兒是有您預(yù)訂的房間。ll put in the room number for you later on． 過會(huì)兒我來給您填上房間號(hào)碼。 49． And here is your key， Mr． Bradley． Your room number is 1420． 14 給您房間的鑰匙，布拉德利先生。 50． It is on the 14th floor and the daily rate is＄ 90． 房間在 14層，每天的房費(fèi)是 90美元。 52． My business negotiation has progressed much more slowly than I had expected． 我的業(yè)務(wù)談判進(jìn)行得比我原先預(yù)料的慢了許多。 54． I39。s booking situation． 我來查看一下本店房間的預(yù)訂情況。m glad that we39。 56． But I39。 57． We have already let your room to another gentleman． 我們已經(jīng)把您住的房間租給了另外一位先生。s no problem at all． 沒問題。ll put in the room number for you later on． B：（ After he has pleted the form） Here you are． I think I39。s in order． And here is your key， Mr． Bradley． Your room number is 1420． It is on the14th floor and the daily rate is＄ 90． Here is your key card with all the information on your booking， the hotel services and the hotel rules and regulations on it． Please make sure that you have it with you all the time． You 15 need to show it when you sign for your meals and drinks in the restaurants and the bars． You also need to show it when you collect your key from the Information Desk． B： OK． I39。ll call the bellboy and he39。m ready． Thank you． A： I hope you enjoy your stay with us． B： I39。m Mr． Doug lass in room 1208． My business negotiation has progressed much more slowly than I had expected． This makes it necessary for me to stay on here for another day． I wonder if it is possible for me to extend my stay at this hotel for two days． A： I39。s booking situation． Yes， sir， I39。ll be able to accept your extension re－ quest． But I39。s no problem at all． A： Let me see? room 1111 Will be vacant． How about room1111？ B： That is fine． A： When would you like to move tomorrow？ B： I don39。ll be leaving for the negotiation at 9∶ 30 tomorrow morning and I will not be returning to the hotel until sometime in the afternoon． So I39。clock． A： Good． I will send a bellboy to your room and help youwith your luggage at 9 o39。 102． I would like you to go and get me a flask of hot water． 我想請(qǐng)你給我拿一瓶開水來。m sorry that your flask is empty． 很抱歉您的水壺空了。 106． Could you e back in three hours？ 你能不能過 3小時(shí)再來整理？ 107． Certainly， madam． I39。我會(huì)轉(zhuǎn)告夜班服務(wù)員。ve just taken a bath and it is quite a mess now． 我剛洗了澡，那兒亂糟糟的。 111． It39。m always at your service． 樂意效勞。m sorry that your flask is empty． I39。s full at once． B： Thank you． Dialogue B （ The Turndown Service） A： Good evening， madam and sir． May I do the turn down service for you now？ B： Oh， thank you． But you see， we are having some friends over． We39。ll let the overnight staff know． They will e then． B： That39。ve just taken a bath and it is quite a mess now． Besides， please bring us a bottle of just boiled water． We39。ll bring in some fresh towels together with the drinking water． B： OK． A：（ Having done all on request） It39。d like to do some reading while waiting． A： Yes， sir． Is there anything I can do for you？ C： No more． You39。m always at your service． Goodbye， sir and madam， and do have a very pleasant evening． Words and Expressions flask n．長(zhǎng)頸瓶，熱水瓶 overnight a．終夜的，一夜間的 cozy a．舒適的，溫暖的 service n．服務(wù)，幫助 洗衣服務(wù)（ Laundry Service） Key Sentences（重點(diǎn)句子） 114． Excuse me． Have you any laundry？ 對(duì)不起，請(qǐng)問有沒有要洗的衣服？ 115． The laundry man is here to collect it． 洗衣房服務(wù)員來這兒收要洗