【正文】
whenever possible.Managing Change? Models of changeN1 N+1Denials Resistance exploration mitmentManaging Change: Basic ActionsStep 1 : Let goStep 2 : Identify your reactionStep 3 : Take ActionStep1? Confusion Accept? Loss of identity Build Connection? Withdrawn Face it ? Angry Share itThe past is not the futureif you think about you error, you will make another error, making mistake is just a learning processThe current pattern of behavior employees engage in is six times more likely to predict job performance than is their background and job history.Step 2? Identify what you really wantValue and attitude Beliefs BehaviorLimiting BeliefsEmpowering BeliefsThere’s no time for thought, no time for progress, just time to do what has to be done todayVery dangerousStep 3? Do I have the skills necessary to get what I want?Ask professionals, inside and outsideAsk your managerListen, really listen, to what they sayFind your own path64% failed to achieve success in their lives due to specific standard set by others that they were unable to live up to.Step 3? What can I control?? What can I influence?? Risk control/Managing Risk Promote and reward risk taking (IBM) ? 147/805 rule? Bee story(15% search)BSL(IV)Leadership Models? Managerial Grid ? Situational leadership? 3D Theory Leadership styles仁慈寬恕合作 自由放任獨裁 LowHighHighEmployee OrientationTask orientation3參與 2說服4授權(quán) 1命令和決定Degree of employee maturityLeadership style? 3D Theory3’ 2’4’ 1’3 24 1Effectiveness Task orientationEmployee Orientation 1=Doer1’=Dictator2=Moderator2’=Vacillator游移3=Carer3’=Softy4=Strategist4’=Ivory towerAppropriate to the situationThe four leadership stylesDirectingDelegating S2S1S4S3Supporting CoachingD4 D3 D2 D1Development level of followersDirectingHigh directive, low supportiveLeader defines roles of followersProblem solving and decision making initiated by leaderOneway municationCoachingHigh directive, high supportiveLeaders attempts to hear followers suggestion, ideas Two –wayControl over decision makingSupportingHigh supportive, low directiveFocus of control shifts to followersLeader actively listensFollowers has ability and knowledge to do the taskDelegatingHigh supportive, low directiveLeaders discuss problems with followersDecision making is handled by the subordinateSeeks joint agreement on problem definitionsRun their own showLowHighLevels of development? D1 Low petence, High mitment? Enthusiastic Beginner? D2 Some petence, Low mitment? Disillusioned Learner? D3 Moderate to High Competence variable mitment? Reluctant Contributor難處理的貢獻者? D4 High petence, High mitment? Peak performerIncreasing follower development levelThe Leader’s goalSituational Leadership is not something you do to people but something you do with peopleTeam Relationships? Stages of Team developmentFormingStormingNormingPerformin