咨詢管理及戰(zhàn)略管理知識(shí)分析工具(英文版)-在線瀏覽
2025-02-20 10:20本頁(yè)面
【正文】 verage Search TimeCustomer Interaction Cost Search Process: ? Information desk lines ? Immediate ? Books sorted by section ? Books sorted by title, subject, author, keyword, proactive suggestion ? Scanning ? Querying 19 emerce B arne s No ble A m azo n9. 2%1. 4%0. 0%2. 0%4. 0%6. 0%8. 0%10. 0%Impact Overview Cost Reduction * Assumes 15% inventory carrying costs ** Assumes fully loaded employee cost of $30K Source: OneSource, Business Week, Hummer Winblad, Onesource Online retailers have a substantial cost advantage over traditional retailers. % Estimated Savings: Lower infrastructure costs (Rental Expense/Sales) Percentage of Revenue B ar n es N o b le A m a z o n14 71505010 015 0%* Better inventory management (Days Inventory) Days Inventory 20 emerce Impact Overview Supply Chain Integration Evolution Description: ? Multiple buyerseller interfaces in bidding process ? Individual pany scale in buying/selling ? Catalogbased selection and purchasing outdated inventory listings manual process Traditional Model Examples: ? Traditional industrial model Supplier Supplier Supplier Buyer Buyer Buyer ? Single bidding interface ? Scale benefits shared across participants ? Virtual marketplace connecting suppliers and customers ? Uptodate online inventory listings ? Online ordertaking process ? TPN (GE) ? Chemdex ECommerce Model Supplier Supplier Supplier Buyer Buyer Buyer Virtual Community/Industry Consortium 21 emerce Impact Overview Supply Chain Integration Evolution (Chemdex Example) Chemdex is a powerful example of an ECommerce customer relationship model. ? Lower costs marketing ? leverage marketing through Chemdex presence distribution ? catalogs overall cost reduced by 15% of revenue ? Increased sales decrease buyer transaction costs will increase demand Benefits to Suppliers Benefits to Customers ? Increased convenience due to online product inventory more accurate (updated daily) consolidated (130 suppliers participating) spacesaving (frees up shelf space in customers’ offices) prehensive (five times more products than biggest paper catalog) ? Lower costs more efficient ordering/purchasing process ? transaction cost reduced from $100 to $10 or $20 22 emerce Impact Overview Supply Chain Integration Evolution (Company Extras) Description: ? Multitiered distribution model ? Multiple purchase order triggers ? Block ordering (manual) ? Limited data sharing Traditional Model Supplier Supplier Supplier Producer Example: ? Traditional Food Manufacturer Distributor/ Wholesaler Retailer Consumer Purchase . . . . . ECommerce Model ? Integrated purchasing/Production Model ? Single purchase order trigger ? Automatic justintime ordering ? Detailed Data Sharing Supplier Supplier Supplier ? Dreyer’s Grand Ice Cream Producer Retailer Consumer 23 emerce Impact Overview Internal Business Management Evolution Description: ? Hierarchical, functionallyoriented munication barriers to sharing information crossfunctionally slow to share information vertically ? Multiple systems th
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