【正文】 gely Discipline/CA/CoE driven (for example, IM Discipline), then the appropriate Discipline/CA/CoE KS should bee the accountable Knowledge Specialist (The above process assumes the GMT KS is selected。 ? Antithesis to Ford?s assemblyline worker. ? Symbolises the ?future? of work: not dirty, not heavyduty, not manual, not monotonous, not deskilled, not dehumanized, not badly paid。?Knowledge Management? and the Consulting Industry The Consultant Once upon a time there was a shepherd tending his sheep at the edge of a country road. A brand new Mustang screeches to a halt next to him. The driver, a young man dressed in an Armani suit, Cerrutti shoes, Oakley glasses, TAG wrist watch and a Bhs tie gets out and asks the shepherd, ?If I guess how many sheep you have, will you give me one of them?? The shepherd looks at the young man, then looks at the sprawling field of sheep and says, ?Okay.? The young man parks the car, connects his notebook and wireless modem, enters a NASA site, scans the ground using his GPS, opens a database and 60 Excel tables filled with algorithms, then prints a 150 page report on his high tech mini printer. He then turns to the shepherd and says, ?You have exactly 1,586 sheep here.? The shepherd answers: ?That?s correct, you can have your sheep.? The young man takes one of the animals and puts it in the back of his vehicle. The shepherd looks at him and asks: ?Now, if I guess your profession, will you pay me back in kind?? The young man answers: ?Sure.? The shepherd says, ?You are a consultant.? ?Exactly! How did you know?? asks the young man. ?Very simple,? answers the shepherd. ?First, you came here without being called. Second, you charged me a fee to tell me something I already knew. Third, you do not understand anything about my business ... and I?d really like to have my dog back.? What is ?consulting?? ? The Collins English Dictionary reveals that to consult is to make oneself available to give professional advice, especially at scheduled times and for a fee. The term ?consult? originates in the medical profession. There a consultant is a physician who is asked to confirm a diagnosis。 or it is a physician (or surgeon) who holds the highest appointment in a particular branch of medicine or surgery in a hospital. The consultant is therefore someone – mostly a specialist – who is asked to give expert advice or information. The management consultant ? The management consultant is a special breed of consultant. ? Personification of the knowledge economy。 but flexible, creative, international, demanding, crosscultural, wellpaid, technologically advanced, fun. ? The idol of today?s working world。 Please see next slide for Discipline and AD examples) ? If the PM can not identify a KS, the GMT KS is selected automatically ? GMT KS sends ‘Knowledge Capture’ Pack and GMT KBase CDROM ? Exchange and documentation of Knowledge Capture expectations ? GMT KS and other appropriate KS, PM, PKC and other project members exchange concrete knowledge capture expectations which are documented in the KCapture report (Please see appendix for a template) ? A joint conference call for small projects and an onsite expectation setting session for large projects is suggested ? PKC sends KCapture report to GMT KS who forwards it to other KS (Discipline, CA, CoE) ? The GMT KS ensures that the PeopleProject Summary is submitted by the PKC ? The GMT KS ensures that the case history, case study and project archive is captured from the project ? Selection of ‘Best in Class’ documents ? The Knowledge Capture report should be reviewed ? All project members (under the leadership of PKC) review all relevant documents and select most innovative and other ‘Best in Class’ GMT as well as Disc./CA/CoE documents ? GMT, Discipline, CA and CoE Knowledge Specialists, Knowledge Champions and other experts can be consulted to identify ‘Best in Class’ documents ? A oneday Knowledge Capture session with all relevant KS is suggested for large projects。 as InterCon uses the term typically a detailed response to a client?s Request for Proposal on a given project) ? What we finds (mon issues in a given industry or function within an industry) 04 Training Modules: ? Trainingfocused documents to guide InterCon and client team members in applying methodology or in understanding an industry including: ? Competency overview/training objectives ? Detailed methodology approach。 for methodology ? Industry experience ? Lessons learned 10 External Reading List: ? Abstracts of important books and articles relevant to methodology ? Include accurate source for each (title, author, date, journal title and page numbers if appropriate) Content for Industry Homepages H2 get from an unstructured heap of project files to a fully operational Intra structure in 5 days Task Timetable Description Deliverables 1. Data Mining 2. Structuring 0. Setup 3. Prototyping 4. Encoding 5. Refining 6. Production Connect to local systems Collect all files from project Define project plan, assign files to topics Design Inter pages and logical structure Create HTMLfiles, create links Improve abstracts, review keywords Produce finalized Version, Presentation Mon Tue Wed Thu Fri Technical infrastructure in place All files renamed and catalogized, XLSsheet Key areas defined, XLSsheet updated HTMLstructure and links defined HTMLfiles created and linked into