酒店推銷技巧-在線瀏覽
2025-02-09 23:04本頁面
【正文】 for “One More” 注意觀察，發(fā)現(xiàn)空杯時主動詢問客人要不要再來一杯 ? Remember, also one single orange juice makes profit 記住，即使是一杯橙汁也能帶來利潤 Eagle Eye 敏銳的眼力 ? Know your guests well and you’ll know what they like 了解你的客人，你就會知道他們喜歡什么 ? Know well the city market, what do guest like the most 了解市場動向，就能了解目前最流行什么 ? Remember your regular guest and politely ask for their business cards 記住?？?，并記得禮貌的向他們索要名片 ? Be attentive for opportunities during service 注意留意服務(wù)當中的各種機會 Why Sell? 為什么要推銷 ? ? Job security 工作需要 ? Guest expectations 客人的期望 ? Increase loyalty 增加客人忠誠度 ? Kill the petition 打敗競爭對手 ? Increase profits 增加利潤 ? Stay in business 維持生意 Conclusion 結(jié)論 We are all sales people at , Beijing. Every time you e in contact with a customer you are no longer order takers, but are taking part in the revenue development of the hotel. And Always Remember. “EVERY SIGNLE EFFORTS COUNTS.” 在北京國際俱樂部飯店，我們都是銷售員。 請永遠記住 “每一點一滴的努力都有價值” ? 靜
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